245 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Center for in-
formation on features available for your
mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 238).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on
cradle3.
Push the top of the mobile phone in di-
rection of arrow 1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 146), audio system (page 208),
COMAND* (see separate operating
instructions). !Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
iWhen you take the SmartKey out of the
starter switch, the mobile phone remains
switched on for approx. 10 minutes. If you place
or receive a call during this time, the mobile
phone switches off 10 minutes after the call has
been completed.
247 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or COMAND* System
or on the multifunction steering wheel. To
raise, turn the rotary volume control on au-
dio system or COMAND* System clock-
wise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on audio system or COMAND* System control
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 249).
The Roadside Assistance button• and the
Information button¡ are located in the arm-
rest storage compartment (
page 238).
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
252 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END Button on the audio system or
COMAND* System.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the audio
system or COMAND* System.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
262 Operation
Driving instructions
Power assistanceBrakes
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only
subject to moderate loads, you should
occasionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Vehicles without 4MATIC:
Because the ESP® operates automatically, the
engine must be turned off (SmartKey in starter
switch position0 or1) when
the parking brake is being tested on a brake
test dynamometer
the vehicle is being towed with the front axle
raised
Active braking action through the ESP
® may oth-
erwise seriously damage the brake system.
For information on vehicles with 4MATIC, see
“Four wheel electronic traction system (4MATIC)
with the ESP
® ” (page 88).
267 Operation
Driving instructions
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN or in
case of manual transmission declutch.
Try to keep the vehicle under control by
corrective steering action.Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking
efficiency should be tested as soon as
possible after driving is resumed.
For more information, see “Winter driving”
(
page 308).
iFor information on driving with snow chains,
see “Snow chains” (
page 309).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of control loss.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the
vehicle not facing the wind.
Warning!G
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the
road surface is free of ice.
275 Operation
Engine compartment
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Hood lock release lever
Pull lever1 downwards.
The hood is unlocked and handle2
will extend out of the radiator grille. 2Handle for opening the hood
Pull handle2 to its stop out of
radiator grille.
Pull up on the hood (do not pull up on
the handle) and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts. Closing
Let the hood drop from a height of
approximately 1 ft (30 cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
!To avoid damage to the windshield wipers or
hood, never open the hood if the wiper arms are
folded forward away from the windshield.
Warning!G
When closing the hood, use extreme caution
not to catch hands or fingers.
Be careful that you do not close the hood on
anyone.
Make sure that the hood is securely en-
gaged before driving off. Do not continue
driving if the hood can no longer engage af-
ter an accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
285 Operation
Tires and wheels
Tire and Loading Information
Your vehicle is equipped with a Tire and
Loading Information placard. Placard
1Load limit information on the Tire and
Loading Information placard
The placard showing the load limit informa-
tion is located on the driver’s door B-pillar.
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX lbs.”
on this placard. The combined weight of all
occupants, cargo / luggage and trailer
tongue load (if applicable) should never
exceed the weight referenced in that
statement.Seating capacity
The seating capacity gives you important
information on the number of occupants
that can be in the vehicle. Observe front
and rear seating capacity. The placard
showing the seating capacity is located on
the driver’s door B-pillar (
page 284).
1Seating capacity information on the
Tire and Loading Information placard.
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the plac-
ard on the driver’s door B-pillar. Overloading
the tires can overheat them, possibly caus-
ing a blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on placard example are for
illustration purposes only. Load limit data are
specific to each vehicle and may vary from data
shown in the illustration below. Refer to placard
on vehicle for actual data specific to your
vehicle.
iData shown on placard example are for
illustration purposes only. Seating data are
specific to each vehicle and may vary from data
shown in the illustration below. Refer to placard
on vehicle for actual data specific to your
vehicle.
292 Operation
Tires and wheels
The Run Flat Indicator* may function in a
restricted manner or with a delay if:
snow chains are mounted to the
vehicle
winter road conditions prevail in
presence of ice and snow
you are driving on a loose surface (e.g.
sand or gravel)
you are driving in a very sporty manner
(involving rapid acceleration or high
speeds in curves)
Warning!G
When the multifunction display shows the
message
Tire pressure Check tires,
one or more of your tires is significantly un-
der-inflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s tire information
placard. Driving on a significantly under-in-
flated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and
stopping ability. Each tire, including the
spare, should be checked monthly when
cold and set to the recommended tire infla-
tion pressure as specified in the vehicle
placard and owner’s manual.
iThe recommended tire inflation pressures
for your vehicle can be found on the tire placard
located on the driver’s door B-pillar
(
page 289). The tire inflation pressures are
not listed in the owner’s manual.
Warning!G
The Run Flat Indicator* does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the placard on the driver’s
door B-pillar or fuel filler flap.
The Run Flat Indicator* does not replace
regular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tires cannot be detected by the Run Flat
Indicator*.
The Run Flat Indicator* is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.