92 Controls in detail
In the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the
basic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are
given at the beginning of each segment.
Locking and unlocking
For more information on locking and
unlocking, see “Getting started”
(
page 32) and (page 54).
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a
different color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote control
1‹ Lock button
2Š Opening button for trunk
(
page 95)
3Mechanical key locking tab
4Œ Unlock button
5Battery check lamp
6Â Panic button* (
page 81)
iCanada only:
Only vehicles equipped with an anti-theft alarm
system* have SmartKeys with integrated panic
button6.
!To prevent possible malfunction, avoid ex-
posing the SmartKey to high levels of electro-
magnetic radiation.
93 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once.
An acoustic signal sounds once.
The locking knobs in the doors
move up.
The anti-theft alarm system* is dis-
armed.
Warning!G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. It is possible
for children to open a locked door from the
inside, which could result in an accident
and/or serious personal injury.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iYou can also open or close the windows and
the tilt/sliding sunroof* using the SmartKey
(
page 223).
!If you can no longer lock or unlock the vehi-
cle with the SmartKey, then either the batteries
in the SmartKey are discharged, the SmartKey is
malfunctioning or the vehicle battery is drained.
Try second SmartKey.
Check the batteries in the SmartKey
(
page 95) and replace them if necessary
(
page 366).
Use the mechanical key to unlock the driv-
er’s door (
page 361) and the trunk
(
page 362).
Use the mechanical key to lock the driver’s
door (
page 362) and the trunk
(
page 99).
Have the vehicle battery and the battery con-
nections checked (
page 383).
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
iWhen unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If you
wish to deactivate the feature, or adjust its signal
volume, contact an authorized Mercedes-Benz
Center.
94 Controls in detail
Locking and unlocking
The vehicle will lock again automatically
and rearm the anti-theft alarm system*
within approximately 40 seconds of un-
locking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activated
Global locking
Press button‹.
All turn signal lamps flash three
times.
An acoustic signal sounds three
times.
The locking knobs in the doors
move down.
The anti-theft alarm system* is
armed.Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that press-
ing buttonŒ only unlocks the driver’s
door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds un-
til battery check lamp5 (
page 92)
flashes twice.
The SmartKey will then function as
follows:
Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once.
An acoustic signal sounds once.
The locking knob in the driver’s
door moves up.
The anti-theft alarm system* is dis-
armed.Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once.
An acoustic signal sounds once.
The locking knobs in the doors
move up.
The anti-theft alarm system* is dis-
armed.
Global locking
Press button‹.
With the trunk and all doors closed:
All turn signal lamps flash three
times.
An acoustic signal sounds three
times.
The locking knobs in the doors
move down.
The anti-theft alarm system* is
armed.
96 Controls in detail
Locking and unlocking
Opening the doors from the inside
You can open a locked door from the
inside. Open door only when conditions
are safe to do so.
1Locking knob
2Inside door handleFront doors
Pull on door handle2 on the
respective front door to open door.
If door was locked, locking knob1 will
move up.
Rear doors
Pull up locking knob1 on the
respective rear door to unlock door.
Pull on door handle2 on the
respective rear door to open door.
Opening the trunk
You can open the trunk if the vehicle is sta-
tionary.
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
iIf the vehicle has previously been locked
with the SmartKey, opening a door from the
inside will trigger the anti-theft alarm system*.
To cancel the alarm, do one of the following:
Insert the SmartKey in the starter switch.
Press buttonŒ or‹ on the
SmartKey.
iIf you hear a warning signal you have forgot-
ten to switch off the headlamps before opening
the driver’s door.
In addition the message
Switch off lights
appears in the multifunction display.
Switch off the headlamps.
Warning!G
Only drive with the trunk closed as, among
other dangers such as blocked visibility,
exhaust fumes may enter the vehicle
interior.
!The trunk lid swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.
98 Controls in detail
Locking and unlocking
Trunk emergency release
With the emergency release button, the
trunk can be opened from inside the trunk.
The emergency release button is located
on the inside of the trunk lid.
1Emergency release button
Briefly press emergency release
button1.
The trunk unlocks and the trunk lid
opens.Illumination of the emergency release
button:
The button flashes 30 minutes after
opening the trunk.
The button flashes 60 minutes after
closing the trunk.
Be especially careful when small children
are around.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious
personal injury.
Warning!G
Only drive with the trunk closed as, among
other dangers such as a blocked visibility,
exhaust fumes may enter the vehicle
interior.
iDo not place the SmartKey in the open
trunk. You may lock yourself out.
iIf the vehicle was previously centrally
locked, the trunk will lock automatically after
closing it. The turn signals will flash three times
to confirm locking.
!The trunk lid swings open upwards
automatically.
iThe emergency release button unlocks and
opens the trunk while the vehicle is standing still
or in motion.
iThe emergency release button does not
open the trunk lid if the vehicle battery is dis-
charged or disconnected.
iIf the vehicle has previously been locked
with the SmartKey, opening the trunk from the
inside using the emergency release button will
trigger the anti-theft alarm system*.
To cancel the alarm, do one of the following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
247 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or COMAND* System
or on the multifunction steering wheel. To
raise, turn the rotary volume control on au-
dio system or COMAND* System clock-
wise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on audio system or COMAND* System control
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 249).
The Roadside Assistance button• and the
Information button¡ are located in the arm-
rest storage compartment (
page 238).
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
253 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm* stays on for
more than 30 seconds, a call is initiated auto-
matically to the Response Center. See
“Anti-theft alarm system*” (
page 89).
361 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door and
the trunk using the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1 until the locking
knob moves up.
The driver’s door is unlocked.
Pull the door handle to open the
driver’s door.
iUnlocking and opening the driver’s door
and/or the trunk with the mechanical key will
trigger the anti-theft alarm system*.
To cancel the alarm, do one of the following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter switch.