247 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or COMAND* System
or on the multifunction steering wheel. To
raise, turn the rotary volume control on au-
dio system or COMAND* System clock-
wise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on audio system or COMAND* System control
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 249).
The Roadside Assistance button• and the
Information button¡ are located in the arm-
rest storage compartment (
page 238).
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
258 Controls in detail
Useful features
Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:
Check the frequency of hand-held re-
mote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 280-390 MHz.
Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.
While performing step 3, hold
hand-held remote control5 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming. Attempt varying an-
gles at the distance of 2 to 5 inches
(5 to 12 cm) away or the same angle at
varying distances.
If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.
Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
iCertain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Center, or
call Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service (in
Canada) at 1-800-387-0100.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
279 Operation
Engine compartment
Battery
Your vehicle’s battery is located in the
engine compartment on the right hand
side (
page 383).
The battery should always be sufficiently
charged in order to achieve its rated
service life. Refer to Maintenance Booklet
for battery maintenance intervals.
If you use your vehicle mostly for
short-distance trips, you will need to have
the battery charge checked more
frequently.
When replacing the battery, always use
batteries approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized Mercedes-Benz Center about
steps you need to observe.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
Warning!G
Observe all safety instructions and precau-
tions when handling automotive batteries.
Risk of explosion.
Fire, open flames and smoking
are prohibited when handling
batteries. Avoid creating sparks.
Battery acid is caustic. Do not
allow it to come into contact
with skin, eyes or clothing.
Wear suitable protective cloth-
ing, especially gloves, apron and
faceguard.
Wear eye protection.
Rinse any acid spills immediate-
ly with clear water. Contact a
physician if necessary.
Keep children away.
Follow the instructions in this
Operator’s Manual.
305 Operation
Tires and wheels
DOT (Department of Transportation)
A tire branding symbol which denotes the
tire meets requirements of the
U.S. Department of Transportation.
GAWR (G
ross Axle Weight Rating)
The GAWR is the maximum permissible
axle weight. The gross vehicle weight on
each axle must never exceed the GAWR for
the front and rear axle indicated on the
certification label located on the driver’s
door B-pillar.
GVW (G
ross Vehicle Weight)
The GVW comprises the weight of the
vehicle including fuel, tools, spare wheel,
installed accessories, passengers and
cargo and, if applicable, trailer tongue
load. The GVW must never exceed the
GVWR indicated on the certification label
located on the driver’s door B-pillar.GVWR (G
ross Vehicle Weight Rating)
This is the maximum permissible vehicle
weight of the fully loaded vehicle (weight of
the vehicle including all options, passen-
gers, fuel, and cargo and, if applicable,
trailer tongue load). It is indicated on
certification label located on the driver’s
door B-pillar.
Kilopascal (kPa)
The metric unit for air pressure. There are
6.9 kPa to 1 psi; another metric unit for air
pressure is bars. There are
100 kilopascals (kPa) to 1 bar.
Maximum load rating
The maximum load in kilograms and
pounds that can be carried by the tire.
Maximum loaded vehicle weight
The sum of curb weight, accessory weight,
total load weight, and production options
weight.Maximum tire inflation pressure
This number is the greatest amount of air
pressure that should ever be put in the tire
under normal driving conditions.
Normal occupant weight
The number of occupants the vehicle is
designed to seat, multiplied by
68 kilograms (150 lbs).
Occupant distribution
The distribution of occupants in a vehicle
at their designated seating positions.
Production options weight
The combined weight of those installed
regular production options weighing over
5 lbs (2.3 kilograms) in excess of those
standard items which they replace, not
previously considered in curb weight or
accessory weight, including heavy duty
brakes, ride levelers, roof rack, heavy duty
battery, and special trim.
308 Operation
Winter driving
Before the onset of winter, have your
vehicle winterized at an authorized
Mercedes-Benz Center. This service
includes:
Check of anticorrosion and antifreeze
concentration.
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“MB SummerFit” to a premixed wind-
shield washer solvent/antifreeze
which is formulated for below freezing
temperatures (
page 418).
Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to make
sure that the engine can be started,
even at low ambient temperatures.
Tire change.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Not all M+S rated
tires provide special winter performance.
Make sure the tires you use show M+S and
the mountain/snowflake.marking on
the tire sidewall. These tires meet specific
snow traction performance requirements
of the Rubber Manufacturers Association
(RMA) and the Rubber Association of Can-
ada (RAC) and have been designed specif-
ically for use in snow conditions. Use of
winter tires is the only way to achieve the
maximum effectiveness of the ABS, ESP
®,
and 4MATIC in winter operation.
For safe handling, make sure that all
mounted winter tires are of the same make
and have the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your
vehicle, you must place a notice to this
effect where it will be seen by the driver.
Such notices are available from your tire
dealer or from any authorized
Mercedes-Benz Center.
Warning!G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.
312 Operation
Maintenance
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A exceeded by XXXX miles(km)
Service A exceeded by XXX Days
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator display
Switch on the ignition (page 32).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 121).
Press buttonk orj until the
maintenance service indicator display
with the service symbol9 or½
and the service deadline appears in the
multifunction display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the
maintenance-relevant information for your
vehicle. Such information is available from
either your authorized Mercedes-Benz
Center or directly from Mercedes-Benz.
iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator dis-
play.
Do not confuse the maintenance service indica-
tor with the engine oil level indicatorN.
iIf the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited Warran-
ty.
321 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
322 Practical hints
What to do if …
Lamps in instrument clusterGeneral information:
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on the
ignition, have the respective bulb checked
and replaced if necessary.
ProblemPossible cause/consequenceSuggested solution
-The yellow ABS indicator lamp
comes on while the engine is
running.The ABS has detected a malfunction and
has switched off. The BAS and the ESP®
are also switched off (see messages in the
multifunction display).
The brake system is still functioning nor-
mally but without the systems specified
above.
If the ABS control unit is malfunctioning,
other systems such as the navigation
system* or the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the
multifunction display (
page 333).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions
increases the risk of an accident.
The charging voltage has fallen below
10 volts. The ABS has switched off.
The battery might not be charged suffi-
ciently.Switch off electrical consumers that are
currently not needed, e.g. seat heating*.
If necessary, have the generator and bat-
tery checked.
When the voltage is above this value again,
the ABS is operational again.