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10.Say:[Beep]“Ye s”
11.Prompt:“Deleted”
qLanguage setting
English, Spanish, and Canadian French
are available. If the language setting is
changed, all of the voice guidance and
voice input commands are done in the
selected language.
Method 1
Refer to Bluetooth Hands-Free
preparation on page 6-106.
Method 2
1. Press the phone button (Short press).
2.Say:[Beep]“French”(Say the desired
language:“English”,“French”,or
“Spanish”.)
3.Prompt:“Would you like to change
the language to French (Desired
language) ?”
4.Say:[Beep]“Ye s”
5.Prompt:“Please wait. Switching to
French phone book. French selected,
returning to main menu.”
qSecurity setting
If a passcode is set, the system cannot be
activated unless the passcode is input.
Passcode setting
1. Press the phone button (Short press).
2.Say:[Beep]“Setup”
3.Prompt:“Select one of the following:
pairing options, confirmation prompts,
select phone, language, or passcode...,
or say“cancel”to return to main
menu.”4.Say:[Beep]“Passcode”
5.Prompt:“Passcode is disabled. Would
you like to enable it?”
6.Say:[Beep]“Ye s”
7.Prompt:“Please say a 4-digit passcode.
Remember this passcode. It will be
required to use this system.”
8.Say:[Beep]“XXXX”(Say a desired 4-
digit passcode,“PCode”.)
9.Prompt:“Passcode XXXX (Passcode,
PCode). Is this correct?”
10.Say:[Beep]“Ye s”
11.Prompt:“Passcode is enabled,
returning to main menu.”
Using the Bluetooth Hands-Free system
with a passcode
1. Press the phone button (Short press).
2.Prompt:“Hands-Free system is locked.
State the passcode to continue.”
3.Say:[Beep]“XXXX”(Say the set
passcode“PCode”.)
4. If the correct passcode is input, voice
guidance“XXXXXX... (Ex.“Mary's
phone) (Phone tag) is connected”is
announced.
If the passcode is incorrect, voice
guidance“XXXX (4-digit passcode,
Pcode) incorrect passcode, please try
again”is announced.
Canceling the passcode
1. Press the phone button (Short press).
2.Say:[Beep]“Setup”
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3.Prompt:“Select one of the following:
pairing options, confirmation prompts,
select phone, language, or passcode...,
or say“cancel”to return to main
menu.”
4.Say:[Beep]“Passcode”
5.Prompt:“Passcode is enabled. Would
you like to disable it?”
6.Say:[Beep]“Ye s”
7.Prompt:“Passcode is disabled,
returning to main menu.”
Confirmation Prompts
The confirmation prompt confirms the
command content to the user before
advancing to the operation requested by
the user. When this function is turned on,
the system reads out the voice input
command previously received and
confirms whether the command is correct
before advancing to the command
execution.
When the confirmation prompt function is
turned on:
(Ex.“Calling John's phone. Is this
correct?”)
When the confirmation prompt function is
turned off:
(Ex.“Calling John's phone.”)
NOTE
If the confirmation prompt function is turned
off when making an emergency call, the system
reads out and confirms the command before
executing it.
1. Press the phone button (Short press).
2.Say:[Beep]“Setup”3.Prompt:“Select one of the following:
pairing options, confirmation prompts,
select phone, language, or passcode...,
or say“cancel”to return to main
menu.”
4.Say:[Beep]“Confirmation prompts”
5.Prompt:“Confirmation prompts are
on/off. Would you like to turn
confirmation prompts off/on?”
6.Say:[Beep]“Ye s”
7.Prompt:“Confirmation prompts are
off/on, returning to main menu.”
qVoice recognition learning
function (Speaker enrollment)
The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice.
If the recognition of the voice input
commands to the system is not adequate,
this function can largely improve the
system's voice recognition of the user. If
your voice can be recognized sufficiently
without using this function, you may not
realize the added benefit of the function,
as high-level voice recognition can be
achieved by using this function.
To register your voice, the voice input
command list must be read out. Read out
the list when the vehicle is parked.
Perform the registration in as quite a place
as possible (page 6-104).
The registration must be performed
completely. The required time is about 10
to 15 minutes. The user needs to be seated
in the driver's seat with the voice input
command list for voice recognition
learning open to the page indicated below.
1. Press the phone button (Short press).
2.Say:[Beep]“Voice training”
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3.Prompt:“This operation must be
performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the phone
button when you are ready to begin.
Press and hold the phone button to
cancel at any time.”
4. Press the phone button (Short press).
5. The voice guidance reads out the voice
input command (refer to the voice
input command list for voice
recognition learning). (Ex.“Please read
phrase 1”)
6.Say:[Beep]“#790”(Say the voice
input command for voice recognition
learning (1 to 45) according to the
voice guidance.)
7.Prompt:“Speaker enrollment is
complete, returning to main menu.”
Voice input command list for voice
recognition learning
When reading out, the following points
must be observed:
lRead out the numbers one at a time
correctly and naturally.
(For example,“1234”must be read out
“one, two, three, four”, not“twelve, thirty
four”.)
l“#”Must be read out“Pound”.l“”Must be read out“Star”.lDo not read out parentheses.“(”and
hyphens“-”are used for separating
numbers in a phone number.
Ex.“(888) 555-1212”must be called out
“Eight, eight, eight, five, five, five, one,
two, one, two.”
Explanation English
1 #790
2
671
3 212-4903
4 235-3494
5 315-5657
6 456-7930
7 793-5462
8 794-1826
9 826-3145
10 962-7305
11 (531) 742-9860
12 (632) 807-4591
13 (800) 222-5015
14 (888) 555-1212
15 0123456789
16 55 66 77 88 99
17 44 33 22 11 00
18 Call 293-5804
19 Call
350
20 Call 1 (234) 567-8901
21 Dial 639-1542
22 Dial #780
23 Dial (987) 654-3210
24 1058# 3794# Send
25 27643# 4321# Send
26 Cancel
27 Continue
28 Emergency
29 Erase All
30 Help
31 Home, Work, Mobile, Pager
32 List Names
33 No
34 Phonebook: Delete
35 Phonebook: New Entry
36 Previous
37 Phonebook: Erase All
38 Redial
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Explanation English
39 Retrain
40 Setup Confirmation Prompts
41 Setup Language
42 Setup Pairing Options
43 Pair A Phone
44 Transfer Call
45 Yes
NOTE
After user voice registration is completed,
voice guidance“Speaker enrollment is
complete, returning to main menu”is
announced.
qDTMF (dial tone multi-frequency
signal) transmission
This function is used when transmitting
DTMF via the user's voice. The receiver
of a DTMF transmission is generally a
home telephone answering machine or a
company's automated guidance call center
(When you send tone signals back
according to the voice guidance
recording).
1. Press the phone button (Short press).
2.Say:[Beep]“Send XXXX...”(Say
DTMF code)
3.Prompt:“Sending XXXX... (DTMF
code)”
When the Bluetooth
Hands-Free cannot be used
The Bluetooth Hands-Free cannot be used
under the following conditions:
lOutside of the communication area.lMobile telephone has a malfunction.lMobile telephone is not connected to
the hands-free unit equipped on the
vehicle.
lThe mobile telephone battery is weak.lThe mobile telephone is turned off.lThe mobile telephone is placed where
radio reception is difficult.
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Customer Assistance (Mexico) ........... 9-8
Mazda Importer/Distributors ............... 9-10
Importer/Distributor .......................... 9-10
Distributor in Each Area ................... 9-10
Warranty ................................................ 9-12
Warranties for Your Mazda ............... 9-12
Outside the United States and
Canada .............................................. 9-13
Outside the United States .................. 9-14
Outside Canada ................................. 9-15
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-16
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Cell Phones ............................................. 9-18
Cell Phones Warning ......................... 9-18
Type Approval of Equipment ............... 9-19
Type Approval of Equipment
(Mexico) ............................................ 9-19
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-21
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-21Tire Information (except Canada) ....... 9-23
Tire Labeling ..................................... 9-23
Location of the Tire Label
(Placard) ............................................ 9-29
Tire Maintenance .............................. 9-32
Vehicle Loading ................................ 9-35
Steps for Determining the Correct Load
Limit: ................................................ 9-42
Reporting Safety Defects ....................... 9-43
Reporting Safety Defects (U.S.A.) .... 9-43
Reporting Safety Defects (Canada) ... 9-44
Service Publications .............................. 9-45
Service Publications .......................... 9-45
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”at the bottom of the page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
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By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
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