CUSTOMER ASSISTANCE (PUERTO RICO & VIRGIN ISLANDS)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
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WARNING: Add-On Electrical and Electronic Equipment:
Incorrectly choosing or installing improper add-on equipment or
choosing an improper installer could be dangerous. Essential
systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS inactivation, or a fire in the vehicle. Be
very careful in choosing and installing add-on electrical
equipment, such as mobile telephones, two-way radios, stereo
systems, and car alarm systems.
Mazda assumes no responsibility for death, injury, or expenses that may
result from the installation of add-on non-genuine parts or accessories.
SERVICE PUBLICATIONS
Factory-authorized Mazda service publications are available for owners
who wish to do some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda
Dealer, refer to the chart below.
If they don’t have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION 9999 95 022B 06 WORKSHOP MANUAL
9999 95 020G 06 WIRING DIAGRAM 9999 95 023C 06 OWNER’S MANUAL
WORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive
train, body and chassis.
WIRING DIAGRAM:
Provides electrical schematics as well as component location for the
entire electrical system.
OWNER’S MANUAL:
This booklet contains information regarding the proper care and
operation of your vehicle. This is not a technician’s manual.
Please note that your Authorized Mazda Dealership has trained
personnel and special service tools to correctly and safely
maintain Mazda vehicles.
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INTRODUCTION
Be extremely careful to prevent injury to yourself and others or damage
to your vehicle when using this manual for inspection and maintenance.
If you’re unsure about any procedure it describes, we strongly urge you
to have a reliable and qualified service shop perform the work, preferably
an authorized Mazda Dealer.
Factory-trained Mazda technicians and genuine Mazda parts are best for
your vehicle. Without this expertise and the parts that have been
designed and made especially for your Mazda, inadequate, incomplete,
and insufficient servicing may result in problems. This could lead to
vehicle damage or an accident and injuries.
For expert advice and quality service, consult an authorized Mazda
Dealer.
The owner should retain evidence that proper maintenance has been
performed as prescribed.
Claims against the warranty resulting from lack of maintenance, as
opposed to defective materials or authorized Mazda workmanship, will
not be honored.
Any auto repair shop using parts equivalent to your Mazda’s original
equipment may perform maintenance.But we recommend that it
always be done by an authorized Mazda Dealer using genuine
Mazda parts.
SCHEDULED MAINTENANCE
Schedule 1 — Normal Driving Conditions/Emission Control
Systems
Follow Schedule 1 if the vehicle is operated mainly where none of the
following conditions apply. If any do apply, follow Schedule 2.
• Repeated short-distance driving.
• Driving in dusty conditions.
• Towing a trailer.
• Operating in hot weather in stop-and-go “rush hour” traffic.
• Extended periods of idling or low-speed operation.
• High-speed operation with a fully loaded vehicle.
• Off-road operation.
NOTE: After the described period, continue to follow the described
maintenance at the recommended intervals.
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CHART SYMBOLS
I: Inspect and if necessary, correct, clean or replace
AAdjust
R: Replace
L: Lubricate
Normal driving service intervals — perform at the months or distances
shown, whichever occurs first.
Maintenance Item Maintenance Interval (Number of months or Miles (km),
whichever comes first)
Months 4 8 12 16 20 24 28 32 36 40 44 48
x 1000 miles 5 10 15 20 25 30 35 40 45 50 55 60 (x 1000 km) (8) (16) (24) (32) (40) (48) (56) (64) (72) (80) (88) (96)
ENGINE
Engine oil R RRRRRRRRRR R
Oil filter R RRRRRRRRRR R
PCV valve *3
AIR CLEANER
Air cleaner filter R R
IGNITION SYSTEM
Spark plugs *4
COOLING SYSTEM
Engine Coolant (yellow) Replace at first 100,000 miles (160,000 km) or 72 months; after that, every 50,000 miles(80,000 km) or 36 months
Coolant condition and protection, hoses
and clamps — annually — prior to cold
weather every 12 monthsIII I
CHASSIS AND BODY
Wheel lug nut torque *1 I IIIIIIIIII I
Inspect tires for wear and rotate
(X = recommended interval for
optimal tire life) IX I XX I XX I XX I
Clutch reservoir fluid level I I IIII
Front wheel bearings (4x2) L
Disc brake system I I I I
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SCHEDULE 2 — SPECIAL OPERATING CONDITIONS
If your driving habitsFREQUENTLYinclude one or more of the
following conditions:
• Short trips of less than 10 miles (16 km) when outside temperatures
remain below freezing.
• Towing a trailer, or carrying maximum loads.
• Operating in severe dust conditions.
• Operating during hot weatherin stop-and-go “rush hour” traffic.
• Extensive idling, such as police, taxi or door-to-door delivery service.
• High speed operation with a fully loaded vehicle (max. GVW).
• Off-road operation
Change ENGINE OIL AND OIL FILTER every 3 months or 3,000 miles
(4,800 km) whichever occurs first.
NOTE: Idling the engine for extended periods will accumulate more
hours of use on your vehicle than is actually indicated by the mileage
odometer. Consequently, the odometer reading can be often misleading
when determining the right time to change your engine oil and filter. If
you are using your vehicle in a manner which allows it to remain
stationary while the engine is running for long periods (door-to-door
delivery, taxi, police, power/utility company trucks, or similar duty), then
Mazda recommends you increase the frequency of oil and filter changes
to an interval equivalent to 200 ENGINE HOURS or use. Since most
vehicles are not equipped with hour-meters, it may be necessary for you
to approximate your idle time and plan oil/filter changes accordingly.
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Special Operating
Conditions
Replace Engine Oil and Filter
Inspect Brake System
Replace Fuel Filter
Change Automatic Transmission Fluid
Replace Spark Plugs
Replace Engine Air Filter
Change Manual Transmission Fluid
Inspect and Lubricate U-Joints
Lubricate Front Wheel Bearing (4x2)
Change Transfer Case Fluid (4x4)
Suggested Maintenance
Interval3,000
miles or
3 months 5,000
miles 15,000
miles 30,000
miles 60,000
miles As
required As
required As
required 30,000
miles 60,000
miles
Towing a trailer or
using a camper or
car top carrier XXX
X
Extensive idling or
low-speed driving
for long distances
as in heavy
commercial use
such as delivery,
taxi or patrol car XXXXX
XX
Operating in dusty
conditions such as
unpaved or dusty
roads XXX X
Off road operation XXX
For specific recommendations see your authorized Mazda dealer or
qualified service professional.
OWNER MAINTENANCE
Owner Maintenance Schedule
The owner or a qualified service technician should make these vehicle
inspections at the indicated intervals to ensure safe and dependable
operation.
Bring any problem to the attention of an Authorized Mazda Dealer or
qualified service technician as soon as possible.
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•Check cooling system fluid level and verify coolant specific gravity is
correct for summer or winter conditions.
• Check battery water level (non-maintenance free).
• Check battery connections and clean if necessary.
Retightening lug nuts
• Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
• Refer to Wheel Lug Nut Torque Specification in theTires, Wheels
and Loading chapter for the proper lug nut torque specification.
SERVICE RECOMMENDATIONS
To help you service your vehicle we provide scheduled maintenance
information which makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide necessary parts and service. Check your “Warranty Information”
to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Genuine Mazda parts are designed and built
to provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
• Do not work on a hot engine.
• Make sure that nothing gets caught in moving parts.
• Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
• Keep all open flames and other lit material away from the battery and
all fuel related parts.
Working with the engine off
• Automatic transmission:
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
• Manual transmission:
1. Set the parking brake, depress the clutch and place the gearshift in 1 (First).
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BATTERY
Your vehicle is equipped with a
Mazda maintenance-free battery
which normally does not require
additional water during its life of
service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
Note: Electrical or electronic accessories or components added to
the vehicle by the dealer or the owner may adversely affect
battery performance and durability.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.WARNING: Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames,
sparks or lighted substances to come near the battery. When
working near the battery, always shield your face and protect
your eyes. Always provide proper ventilation.
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