Page 208 of 312

N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six except in 4X4 where transmission
operates in gears two through six.
D (Drive) without Overdrive
Overdrive can be deactivated by
pressing the transmission control
switch on the side of the gearshift
lever.
Transmission operates in gears one through four except in 4X4 where
transmission operates in gears two through six.
•This position allows for all forward gears, 1–4; 5th and 6th gear are
not available.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: city traffic, hilly terrain, heavy loads, trailer
towing and when engine braking is required.
•O/D OFF lamp is illuminated.
•To return to O/D (overdrive mode), press the transmission control
switch. The O/D OFF lamp will not be illuminated.
•O/D (overdrive) is automatically returned each time the key is turned
off.
O/D
OFF
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
208
Page 221 of 312

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
221
Page 234 of 312

•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Spare tire information
Note:If your vehicle is equipped with the tire pressure monitoring
system (TPMS), the system indicator light will illuminate when the spare
is in use. To restore the full functionality of the TPMS system, all road
wheels equipped with the tire pressure monitoring sensors must be
mounted on the vehicle
If your vehicle is equipped with TPMS, have a flat tire serviced by an
authorized dealer in order to prevent damage to the TPMS sensor, refer
toTire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. Replace the spare tire with a road tire as soon as
possible.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack tools and jacking instructions Under the access panel located in
the floor compartment behind the
rear seat
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
234
Page 236 of 312

Tire change procedure
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block the wheels (both
front or both rear) on the opposite end of the vehicle from the wheel
being changed. If on a grade, block both opposite wheels on the
downward side of the hill.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
On vehicles equipped with Air Suspension, turn OFF the Air
Suspension system prior to jacking, hoisting or towing your
vehicle.
If your vehicle is equipped with air suspension, refer toMessage center
in theDriver Controlschapter for instructions on turning the air
suspension system off.
Refer to the instruction sheet (located in the rear floor compartment
behind the 3rd row seat with the jack tray tools assembly kit) for
detailed tire change instructions.
1. Park on a level surface, activate
hazard flashers and set the parking
brake.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
236
Page 240 of 312

Stowing the spare tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
2. Slide the wheel partially under
the vehicle and install the retainer
through the wheel center. If
equipped, you may have to remove
the wheel center cap prior to
pushing the retainer through the
center of the wheel. To remove the
center cap, press it off with the jack
tool from the inner side of the
wheel. After doing so, pull on the
cable to align the components at the
end of the cable.
3. Assemble the jack handle and
winch extension (as shown in
illustration), then insert the winch
extension through the access hole
behind the 3rd row seat and engage the winch.
4. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The wrench will become harder to turn
and the spare tire winch will ratchet or slip when the tire is raised to
maximum tightness. A clicking sound will be heard from the winch
indicating that the tire is properly stowed.
5. Disassemble the jack tool and winch extension and snap them back
into the tool tray. Reinstall the jack bag properly around the jack and
tool assembly tray, making sure the strap is securely fastened. Close the
access hole with the rubber plug. Reinstall the tray into the vehicle and
secure it with the wing nut (turn clockwise until tight).
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
240
Page 248 of 312
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the front frame-mounted tow hooks is not recommended or advised.
The air suspension control and the ignition must be turned off
before being towed. Refer toAir suspensionin theDriving
chapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
248
Page 249 of 312

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the following conditions:
Special Conditions:
•Release the parking brake.
•Turn the air suspension control to OFF.
•Turn the ignition to the OFF/UNLOCKED position.
•Place the transmission in N (Neutral).
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
•Do not exceed a distance of 50 miles (80 km).
•Do not exceed 35 mph (56 km/h) vehicle speed.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
249
Page 254 of 312

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
254