Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
Basic operating principles
•Do not use 4X4 mode on dry, hard surfaced roads. This may damage
the drivelines and axles.
•Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
•Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
If your vehicle goes off the edge of the pavement
•If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application. Ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or roll over. Remember, your safety and the
safety of others should be your primary concern.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more than
low-slung sports cars are designed to perform satisfactorily under off-road
conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in
these vehicles. Failure to drive cautiously could result in an increased risk
of loss of vehicle control, vehicle rollover, personal injury and death.
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Driving
214
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will then be mailed a Customer
Claim Form that you will need to complete, provide proof of vehicle
ownership, sign and return the Customer Claim Form to the BBB. Upon
receipt, the BBB will review the claim for eligibility under the Program
Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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Customer Assistance
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1–800–392–3673.
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Customer Assistance
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•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Follow one of the simple calculations in order to determine fuel economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•
Steady speeds without stopping will usually give the best fuel economy.
•Idling for long periods of time (greater than one minute) may waste fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
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Maintenance and Specifications
287
Item Capacity Ford part numberFord part number /
Ford specification
Windshield washer fluid 4.5 quarts (4.1L)Motorcraft Premium
Windshield Washer
ConcentrateZC-32-A /
WSB-M8B16-A2
Fuel tank28.0 gallons
(106L)——
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler.4Automatic transmissions that require MERCONSP should only use MERCONSP fluid. Use of a
dual usage fluid in an automatic transmission requiring MERCONSP may cause transmission
damage. Refer toscheduled maintenance informationto determine the correct service interval.
Use of any fluid other than the recommended fluid may cause transmission damage.5Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants are not to be checked or changed unless a leak is suspected, service is
required or the axle has been submerged in water. The axle lubricant should be changed any time
the axle has been submerged in water.
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Maintenance and Specifications
299
wiper blades ............................261
Clock ............................................54
Compass, electronic
set zone adjustment .................72
Console ........................................53
overhead ..............................51–52
rear ............................................53
Controls
power seat ...............................107
steering column ........................64
Coolant
checking and adding ..............275
refill capacities ................278, 297
specifications ..........................297
Cruise control (see Speed
control) ........................................61
Customer Assistance ................221
Ford Extended Service
Plan ..........................................254
Getting assistance outside
the U.S. and Canada ..............255
Getting roadside assistance ...221
Getting the service you
need .........................................250
Ordering additional owner’s
literature .................................256
Utilizing the
Mediation/Arbitration
Program ...................................254
D
Daytime running lamps
(see Lamps) ................................40
Defrost
rear window ..............................38
Dipstick
automatic transmission
fluid ..........................................293engine oil .................................270
Driving under special
conditions ..................209, 215, 218
sand .........................................216
snow and ice ...........................219
through water .................217, 220
DVD system .................................32
E
Electronic message center .........71
Emergencies, roadside
jump-starting ..........................241
Emission control system ..........289
Engine ........................................300
cleaning ...................................260
coolant .....................................275
fail-safe cooling .......................279
idle speed control ...................273
lubrication specifications .......297
refill capacities ........................297
service points ..........................267
starting after a collision .........223
Engine block heater .................195
Engine oil ..................................270
change oil soon warning,
message center .......................270
checking and adding ..............270
dipstick ....................................270
filter, specifications ........272, 296
recommendations ...................272
refill capacities ........................297
specifications ..........................297
Exhaust fumes ..........................195
F
Fail safe cooling ........................279
Floor mats ...................................83
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Index
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L
Lamps
autolamp system .......................39
bulb replacement
specifications chart ..................44
daytime running light ...............40
fog lamps ...................................39
headlamps .................................39
headlamps, flash to pass ..........40
interior lamps ...............42–43, 45
replacing bulbs .........................47
Lane change indicator
(see Turn signal) ........................42
Liftgate ......................83, 87, 95–96
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........197
Load limits .................................178
Loading instructions .................184
Locks
autolock ...............................89, 91
childproof ..................................93
doors ..........................................89
Lubricant specifications ...........297
Lug nuts ....................................241
Luggage rack ...............................88
Lumbar support, seats .............106
M
Message center ...........................71
english/metric button ...............78
system check button ................78
warning messages .....................79
Mirrors .........................................58
automatic dimming rearview
mirror ........................................57
fold away ...................................58heated ........................................59
programmable memory ............97
signal .........................................59
Moon roof ....................................66
Motorcraft parts ........263, 281, 296
N
Navigation system .......................32
O
Octane rating ............................284
Oil (see Engine oil) ..................270
P
Panic alarm feature, remote
entry system ................................96
Parking brake ............................198
Parts (see Motorcraft parts) ....296
Pedals (see Power adjustable
foot pedals) .................................59
Power adjustable foot pedals .....59
Power deployable running
boards ..........................................60
Power distribution box
(see Fuses) .......................225, 228
Power door locks ........................89
Power liftgate ..............................83
Power mirrors .............................58
Power point .................................54
Power steering ..................203–204
fluid, checking and adding ....292
fluid, refill capacity ................297
fluid, specifications .................297
Power Windows ...........................55
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Owners Guide (post-2002-fmt)
USA(fus)
Index
308