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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of five years or 60,000
miles (100,000 km), whichever occurs first on Ford and Mercury
vehicles, and six years or 70,000 miles (110,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 10A Backup lamps, Electrochromatic mirror
2 20A Horns
3 15A Battery saver: Interior lamps, Puddle
lamps, Trunk lamp, Glove box lamp, Rear
power windows
4 15A Parklamps, License plate lamps
5 — Not used
6 — Not used
7 — Not used
8 30A Rear window defroster
9 10A Heated mirrors
10 30A Starter coil, PCM
11 15A High beams
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
12 7.5A Delay accessories: Radio head units,
Moon roof, Front power windows,
Electrochromatic mirrors
13 7.5A Cluster, Analog clock, Climate control
head units
14 15A Washer pump
15 20A Cigar lighter
16 15A Door lock actuator, Decklid lock solenoid
17 20A Not used (Spare)
18 20A Radio head units, OBDII connector
19 7.5A Not used (Spare)
20 7.5A Power mirrors, Satellite radio module, All
wheel drive
21 7.5A Stop lamps, CHMSL
22 7.5A Audio
23 7.5A Wiper relay coil, Cluster logic
24 7.5A OCS (Passenger’s seat), PAD indicator
25 7.5A RCM
26 7.5A PATS Transceiver, Brake shift interlock
solenoid, Brake pedal switch, Automatic
transmission module
27 7.5A Cluster, Climate control head units
28 10A ABS/Traction Control, Heated seats,
Compass
C/B 30A Circuit
BreakerMoon roof, Delayed accessory (SJB fuse
12, rear power windows)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
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To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 60A*** SJB power feed (fuses 12, 13, 14,
15, 16, 17, 18, C/B)
2 60A*** SJB power feed (fuses 1, 2, 4, 10,
11)
3 40A** Powertrain power, PCM relay coil
4 40A** Blower motor
5 — Not used
6 40A** Rear window defroster, Heated
mirrors
7 — Not used
8 40A** ABS pump
45 46 47
48 4950 51
52
53
55
5654
57
58
41 42 43 44
23 24 25 26 27
28
29 30 31 32 33 34 35
13 12
89
10 11 12
18 19 20 21 22345 6 7
1415
16
17
36
37
38
39
40
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