Page 440 of 540

420
5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The hybrid s
ystem is running, but the vehicle will not move.
● The v
ehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or ch ain secur
ed to the emergency towing
eyelet. This should only attempted on hard, surfaced roads for short dis-
tances at low speeds.
A driver must be in the vehicle to steer and oper
ate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and br
akes must be in good condi -
tion.
If towing is necessary, we recommen d having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing , a
nd abide by all state/provincial
and local laws.
The wheels and axle on the ground must be in good condition.
If they are damaged, use a to wing dolly
or flat bed truck.
Page 441 of 540
5
When trouble arises
421
5-1. Essential information
Towing eyelet
■Emergency towing procedureRelease the parking brake.
Put the shift lever in “N”.
The power switch must be in the “ACC” mode (hybrid system off) or the
“IG-ON” mode (hybrid system on).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain.
●If the hybrid system is not running, the power assist for the brakes and steering
will not function, making steeri ng and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
STEP1
STEP2
STEP3
Page 442 of 540
422
5-1. Essential information
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
secur
ely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P.
4 5 6
Page 443 of 540
5
When trouble arises
423
5-1. Essential information
Towing with a sling-type truck
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet ma y come loose during towing. This may lead
to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.
Page 444 of 540
424
5-1. Essential information
Towing with a wheel lift-type truck
From frontUse a towing dolly under the rear
wheels.
When not using a towing dolly, turn
the power switch to “ACC” mode
and shift the shift lever to “N”.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
Page 445 of 540
5
When trouble arises
425
5-1. Essential information
From rearSwitch to “ACC” mode so that the
steering wheel is unlock
ed.
NOTICE
■To prevent damaging the vehicle
●Do not tow the vehicle with the power switch “OFF”.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Wi thout adequate clearance, the vehicle
could be damaged while being towed.
Page 476 of 540
456
5-2. Steps to take in an emergency
If you have a flat tire (Vehicles with standard tires)
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the v
ehicle on a hard, flat surface.
●Set the parking br
ake.
● Shif
t the shift lever to “P”.
●Stop the hybrid s
ystem.
● T
urn on the emergency flashers.
■ Location of the spar
e tire, jack and tools
Wheel nut wrench Jack
Jack handle
Spare tireTi g h t e n
Loosen
Tools
Towing eyelet
Page 498 of 540

478
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear, to avoid striking other vehicles, objects or persons. The vehicle
may also lunge forward or lunge back suddenly as it becomes free. Use extreme
caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
NOTICE
■To avoid damaging the transm ission and other components
●Avoid spinning the wheels and racing the hybrid system.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt, or snow.
Stop the hybrid system. Set the parking brake and shift the shift
lever in “P”.
Remove the mud, snow, or sand fr
om around the stuck tire.
Place wood, stones or some ot her material to help pr
ovide
traction under the tires.
Restart the hybrid system.
Turn off TRAC. ( P. 1 6 4 )
Carefully apply the accelerator to free the vehicle.
STEP1
STEP2
STEP3
STEP4
STEP5
STEP6