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Lexus Link System (if equipped)
The Lexus Link System is a communication service that uses Global Posi-
tioning System (GPS) data and cellular service to provide you with safety,
security and convenience. This system is only operational in GPS and cellu-
lar coverage areas. Button operation and voice commands are used to
operate the system. To operate the system, follow the voice guidance
instructions. For details about service and subscription, call the Lexus Link
Call Center at 1-800-25-LEXUS (1-800-255-3987) (toll-free).
■ Buttons
Voice keypad button
Volume control
Phone button
“SERVICES” button
Emergency button
■ Services
The Lexus Link System offers the following services.
● Airbag deployment notification ( P. 340)
● Emergency assistance ( P. 340)
● Stolen vehicle location assistance ( P. 3 4 1 )
● Remote horn/lights and remote door lock/unlock ( P. 3 4 1 )
● Advisor record ( P. 3 4 2 )
● Personal calling ( P. 3 4 2 )
● Other services ( P. 3 4 1 )
Operating the Lexus Link Sy stem during a Bluetooth phone call will ter-
minate the Bluetooth phone call.
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Safety information for the Lexus Link System
Important! Read this information before using the Lexus Link System. ■Exposure to radio frequency signals
The Lexus Link System installed in your vehicle is a low power ratio trans-
mitter and receiver. When the power swit ch is in the “IG-ON” mode, it
receives and also sends radio frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards previ-
ously set by both U.S. and international standards bodies.
● ANSI (American National Standards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measurement)
Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]
Those standards were based on comp rehensive and periodic evaluations
of the relevant scientific literature. Over 120 scientists, engineers, and
physicians from universities, government health agencies, and industry
reviewed the available body of resear ch to develop the ANSI Standard
(C95.1).
The design of the Lexus Link System complies with the FCC guidelines in
addition to those standards.
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3-7. Other interior features
Advisor record■ Recording a conversation with an advisor
Press the button to record a co nversation. To stop recording,
press the button again.
• Up to 2 minutes of recording time is available.
• Recording a new conversation deletes the previously recorded conversation.
■Playing the recorded conversation
Press the or button.
Say “Advisor playback”.
Press the button again to stop the playback.
To restart the playback, press the button, say “Advisor playback”
and then select either of the following methods.
• Say “Resume” to resume the playback.
• Say “Play” to start from the beginning.
Personal calling
The hands-free personal calling featur e can be added to the Lexus Link
System as an option. You can purchase a package of minutes that works
best for you. As you make and receive calls, minutes are deducted from
your plan. They are easily billed to a credit card that is kept on file so no
separate phone bill is needed.
Personal calling universal voice recognition commands:
• “Help” The system will provide a list of available commands.
• “Clear” When you are entering digits, this command will erase the last
digit entered.
• “Cancel” This command takes you from the current function to the “Lexus
Link ready” prompt. If the last response from the system was “Lexus Link
ready”, this command will exit voice mode.
STEP1
STEP2
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Voice recognition error message:
•“Pardon” The system responds with this message if the system does not
recognize your voice command proper ly. Say the command slowly again.
After the third time this happens, the system will try to guess the command
you are requesting. If correct, say “Yes”. If not, say “No”, and the system will
prompt you with its next-best guess.
• “Slower please” The system responds with this message if you say a com-
mand before the system is ready to listen or if your voice command cannot
be recognized because of substantia l background noise. Try to wait
slightly longer before speaking.
■ There are 5 ways to make a call.
Dialing a specific number
Press the button. When the system responds with “Lexus
Link ready”, say “Dial”.
When the system responds with “Phone number to dial please”,
say the entire number you wish to dial without pausing.
The system will repeat the number and ask “Yes or No”.
Say “Yes” (or “No” to try again).
The system responds with “Dialin g” (your call will then be con-
nected).
Dialing digit-by-digit (“Digit Dial”)
“Digit Dial” enables you to dial a phone number by individual digit. This is
helpful when there is background no ise and also improves voice recogni-
tion.
Press the button. When the system responds with “Lexus
Link ready”, say “Digit dial”.
When the system responds with “Dig it please”, say the first digit
of the number to be dialed and wait for it to be repeated back to
you.
Continue one digit at a time until all digits are entered.
STEP1
STEP2
STEP3
STEP4
STEP5
STEP1
STEP2
STEP3
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3-7. Other interior features
When finished, say “Dial”. The system responds with “Dialing” and
your call is placed.
If you have problems storing a nu mber using the continuous number
method, you can store numbers one digit at a time using “Digit Store”.
Simply follow the instructions above fo r “Digit Dial”, except say “Digit
Store” in STEP 1 and “Store” in STEP 4.
Dialing a phone number saved as a nametag
A nametag is a convenient way to st ore important or frequently called
phone numbers for easy access at an y time. To do this, choose a fre-
quently-called number to store, the example below uses your home tele-
phone number.
● How to store a nametag
Press the button. When the sy stem responds with “Lexus
Link ready”, say “Store”.
When the system responds with “Pho ne number to store, please”,
say the entire number you wish to store with no pauses. The sys-
tem will repeat the number and ask “Yes or No”.
Say “Yes” (or “No” to try again).
When the system responds with “Nametag, please”, say “home”.
When the system responds with “About to store home. Does that
sound OK?”, say “Yes” (or “No” to try again).
The system responds wi th “Storing home”.
- The system can store up to 20 nametags.
- Try to use multi-syllable nametags such as “my home”, and “the office”.
- Try to avoid similar-sounding nametags like “Tim” and “Kim”.
When using the “Dial” and “Store” commands, the system will recog-
nize 7, 10, and 11-digit phone numbers. When dialing or storing a phone
number, you can say “zero” or “oh” for 0.
STEP4
STEP1
STEP2
STEP3
STEP4
STEP5
STEP6
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■Accessing voicemail and sending number tones to an automated
phone system
You can access a voicemail system and respond to a number request
from an automated phone system. When you receive the request for a
number while in a call, press the button after saying the numbers
one at a time, say “Dial”.
If you do not say any commands within 5 seconds after pressing the button,
or if you press the button twice, the system cannot receive the number tones
you are trying to send. Press the button to try again.
■ How to retrieve your phone number
Press the button. When the sy stem responds with “Lexus
Link ready”, say “My number”.
The system responds with “Your number is [#]”.
If the response is “Per sonal calling unavailable”, this means your personal
calling feature is not yet active, this may take a few days from vehicle
delivery. It could also mean that the personal calling service is not avail-
able in your area. Press the butto n to check with an Advisor. Now
that you have your number, take a moment to practice by making your
first call to your home phone. Remember, the system recognizes numbers
better when you say them quickly.
STEP1
STEP2
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■Speech recognition information
The Lexus Link speech recognition systems use speech technology that is designed
to understand a wide range of speakers of American English. However, the technol-
ogy may not work as well if a regional or ethnic accent is encountered. If the speech
recognition system does not work properly, refer to the following.
●The system does not recognize your command properly if noise is present. Per-
form the following to improve voice command recognition.
• Turn down or off the air conditioning system.
• Slow down to reduce wind noise.
• Close the windows and the moon roof to block outside noise.
• Have all occupants be quiet so that the system does not recognize their con- versation as a command.
●When to speak
Say a command within 5 seconds after the system prompts you to speak.
●How to speak
• Speak forcefully and clearly.
• Speak calmly and naturally.
• The driver should speak while facing forward, and the passenger should
speak facing the inside rear view mirror.
• Avoid speaking with a rising intonati on. Use a flat or falling intonation.
●Tips for one-word commands
• The system recognizes only one word at a time for personal calling. (There
are some exceptions, such as “Advanced services” and “My number”.)
• When inputting the security codes or voice-activated keypad number, you
must say them one digit at a time. When inputting a phone number, the
speech recognition system can recognize 7, 10, and 11-digit numbers as well
as the number 911.
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●Tips for entering a phone number using the “Dial” and “Store” commands
• You do not need to say “Dial”, “Store” or “Verify” after the phone number.
• If the phone number entered is not 7, 10, or 11 digits, use the “Dial” or “Store”
command.
• Do not pause between the digits.
• Speech recognition does not recognize the words “Hundred” or “Thousand”. Instead, say each digit.
• Speech recognition often works better when the digits are combined
smoothly into a single phrase.
• If the system does not recognize your command properly, use the “Digit dial” command to enter one digit at a time.
●If problems continue
• Say each one of the syllables in the word clearly.
• Be sure to articulate each sound in the word.
• If the system is confusing 2 commands th at are similar, be sure to pronounce
the distinction.
• Avoid clipping short words and syllables.
• Try speaking louder to prevent background noise from drowning out your
voice.
●Audible voice prompts
Some of the voice guidance instructions can be changed to Spanish. Press the
button and ask a Lexus Link Advisor.
■Information on Advanced Services
See the Lexus Link area of the Lexus website at www.lexus.com/lexuslink/
or call
the Lexus Link Call Center at 1-800-25 -LEXUS (1-800-255-3987) (toll-free) for
more information.
■Certification for the Lexus Link System
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) this device ma y not cause harmful interference and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC ID: SCWTR-423-A2