SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
440 IF YOU NEED CONSUMER ASSISTANCE
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.Call Toll Free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the World Wide Web at:
•www.techauthority.daimlerchrysler.com
•www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 445
9
ABS (Anti-Lock Brake System)............204,296
Adding Fuel........................... 325
Adding Washer Fluid..................... 194
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 375
Air Conditioner Maintenance............... 376
Air Conditioning.....................254,258
Air Conditioning Controls................. 258
Air Conditioning, Operating Tips............ 258
Air Conditioning Refrigerant............... 377
Air Conditioning System.................. 258
Air Filter.............................. 375
Air Pressure, Tires....................... 309
Airbag................................ 47
Airbag Deployment....................... 60
Airbag Light.........................62,204
Airbag Maintenance....................... 61
Airbag, Side............................ 58
Alarm (Security Alarm).................... 19
Alignment and Balance................... 315Alterations/Modifications, Vehicle............. 9
Antenna, Satellite Radio................... 248
Antifreeze (Engine Coolant)................ 412
Anti-Lock Brake System (ABS)............107,296
Anti-Lock Warning Light.................. 204
Appearance Care........................ 393
Arming Theft System (Security Alarm)......... 19
Auto Down Power Windows................ 33
Automatic Transmission................... 388
Fluid and Filter Changes................. 388
Fluid Level Check...................... 388
Fluid Type........................... 388
Gear Ranges.......................... 276
Shifting............................. 275
Special Additives...................... 390
Torque Converter...................... 280
Auxiliary Electrical Outlet (Power Outlet)....... 116
Auxiliary Power Outlet.................... 116
Axle Lock..........................285,286
450 INDEX
Battery............................... 376
Emergency Starting..................... 356
Keyless Transmitter Replacement (RKE)....... 25
Belts, Drive............................ 372
Belts, Seat.............................. 37
Body Mechanism Lubrication............... 378
Brake Assist System...................... 108
Brake Assist Warning Light................. 209
Brake Control System, Electronic............. 107
Brake System........................... 386
Anti-Lock (ABS)....................107,296
Hoses.............................. 386
Master Cylinder....................... 387
Parking............................. 295
Warning Light........................ 204
Brake/Transmission Interlock............... 275
Break-In Recommendations, New Vehicle........ 77
Bulb Replacement.....................408,409Capacities, Fluid........................ 412
Caps, Filler
Fuel................................ 325
Power Steering........................ 377
Car Washes............................ 394
Carbon Monoxide Warning................. 324
Cargo Light............................ 97
Catalytic Converter...................... 373
Caution, Exhaust Gas...................... 78
CD (Compact Disc) Player Maintenance........ 251
Cellular Phone.......................... 252
Center High Mounted Stop Light............ 411
Certification Label....................... 328
Chains, Tire............................ 315
Changing A Flat Tire..................... 352
Charging System Light.................... 202
Chart, Tire Sizing........................ 301
INDEX 451
10
Check Engine Light
(Malfunction Indicator Light).............208,366
Child Restraint....................64,65,71,75
Child Restraint Tether Anchors.............70,71
Child Seat.............................. 69
Climate Control......................... 252
Clock...........................219,235,246
Compact Disc (CD) Maintenance............. 251
Compass.............................. 211
Compass Calibration..................... 213
Console............................... 118
Console, Floor.......................... 118
Contract, Service........................ 442
Converter, Catalytic...................... 373
Cooling System......................... 380
Adding Coolant (Antifreeze).............. 382
Coolant Capacity...................... 412
Coolant Level......................... 384
Disposal of Used Coolant................ 383Drain, Flush, and Refill.................. 381
Inspection........................... 380
Points to Remember.................... 384
Pressure Cap......................... 383
Selection of Coolant (Antifreeze).........381,412
Temperature Gauge..................... 205
Corrosion Protection..................... 393
Crankcase Emission Control System.......... 375
Cruise Light........................... 205
Cup Holder............................ 117
Customer Assistance..................... 440
Data Recorder, Event...................... 62
Daytime Running Lights................... 101
Dealer Service.......................... 368
Defroster, Rear Window................... 195
Defroster, Windshield...............253,255,256
Delay (Intermittent) Wipers................. 101
Diagnostic System, Onboard................ 365
452 INDEX
Emission Control System Maintenance......366,416
Engine
Air Cleaner.......................... 375
Block Heater......................... 269
Break-In Recommendations................ 77
Compartment......................... 364
Compartment Identification............... 364
Exhaust Gas Caution..................78,324
Fails to Start.......................... 266
Flooded, Starting...................... 266
Fuel Requirements..................321,412
Jump Starting......................... 356
Oil ..............................369,412
Oil Disposal.......................... 371
Oil Filter............................ 372
Oil Selection.......................... 412
Overheating.......................... 351
Starting............................. 265
Temperature Gauge..................... 205Engine Oil Viscosity...................... 371
Engine Oil Viscosity Chart................. 371
Enhanced Accident Response Feature.......... 61
Entry System, Illuminated.................. 20
Event Data Recorder...................... 62
Exhaust Gas Caution...................78,324
Exhaust System......................... 380
Extender, Seat Belt........................ 46
Exterior Finish Care...................... 394
Fabric Care.........................396,398
Fabric Top............................. 398
Filters
Air Cleaner.......................... 375
Engine Fuel.......................... 375
Engine Oil........................... 372
Finish Care............................ 394
Flashers
Hazard Warning....................... 350
454 INDEX
Lower Anchors and Tether for CHildren
(LATCH)............................70,71
Lubrication, Body....................... 378
Maintenance Free Battery.................. 376
Maintenance Procedures................... 369
Maintenance Schedule.................... 416
Schedule “A”......................... 432
Schedule “B”......................... 419
Maintenance Schedules.................... 416
Malfunction Indicator Light (Check Engine) . . 208,366
Manual, Service......................... 444
Manual Transmission..................269,390
Fluid Level Check...................... 391
Lubricant Selection..................... 390
Shift Speeds.......................... 271
Master Cylinder (Brakes).................. 387
Mini-Trip Computer...................... 211
Mirrors................................ 85Outside.............................. 86
Rearview............................. 85
Modifications/Alterations, Vehicle............. 9
Modular Hard Top....................... 125
Monitor, Tire Pressure System............... 317
Mopar Parts.........................368,443
Multi-Function Control Lever................ 98
Navigation Radio........................ 245
Navigation System....................... 245
New Vehicle Break-In Period................ 77
Occupant Restraints....................... 36
Octane Rating, Gasoline (Fuel).............. 321
Odometer..........................208,210
Trip ..........................206,208,210
Off-Pavement Driving (Off-Road)............ 290
Off-Road Driving (Off-Pavement)............ 290
INDEX 459
10
Satellite Radio Antenna................... 248
Schedule, Maintenance.................... 416
Seat Belt Reminder....................... 45
Seat Belts.............................. 37
Adjustable Upper Shoulder Anchorage........ 43
And Pregnant Women................... 46
Child Restraint.......................64,75
Extender............................. 46
Front Seat............................ 37
Maintenance.......................... 397
Pretensioners.......................... 44
Reminder............................ 203
Seats................................. 87
Adjustment........................... 87
Cleaning............................ 396
Easy Entry............................ 89
Fold and Tumble Rear................... 90
Head Restraints........................ 90
Height Adjustment...................... 88Rear Folding.......................... 93
Removal...........................92,93
Seatback Release....................... 88
Tilting............................... 88
Security Against Theft..................... 19
Security Alarm (Theft Alarm)................ 19
Selection of Oil......................... 371
Sentry Key (Immobilizer)................... 16
Sentry Key Programming................... 18
Sentry Key Replacement................... 17
Service Assistance....................... 440
Service Contract......................... 442
Service Manuals........................ 444
Setting the Clock..................219,235,246
Shift Lock Manual Override................ 274
Shift Speeds, Manual Transmission........... 271
Shifting............................... 273
Automatic Transmission................. 275
Manual Transmission................... 269
462 INDEX