Roadside Assistance Program
As the owner of a new HUMMER vehicle, you are
automatically enrolled in the HUMMER Roadside
Assistance program. This value-added service
is intended to provide peace of mind as you drive
in the city or travel the open road. In the U.S.,
call1-866-HUMMER6 (486-6376)and in Canada,
call1-800-268-680024 hours a day, 365 days
a year to speak with a HUMMER Roadside
Assistance Representative.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
the Base Warranty period of the New Vehicle
Limited Warranty in Canada up to a maximum
coverage of $100.
Fuel Delivery:Delivery of enough fuel
($5 in the U.S. and 10 litres in Canada
maximum) for the customer to get to the
nearest service station.
Service to provide diesel may be restricted.
For safety reasons, propane and other alternate
fuels will not be provided.
Lock-out Service (identi cation required):
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
If your vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized dealership.
In the U.S., a replacement key will be delivered
within 10 miles.
Emergency Tow from a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident.
Flat Tire Change:Installation of your vehicle’s
spare tire in good condition will be covered at
no charge. The customer is responsible for the
repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Dealer Locator Service:Directions to the
nearest dealer.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has
a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components
to optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations. Some
information may be stored during regular operations
to facilitate repair of detected malfunctions; other
information is stored only in a crash event by
computer systems, such as those commonly called
Event Data Recorders (EDR).
In a crash event, computer systems, such as the
airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,including yaw rate, steering wheel angle, and
lateral acceleration, is also recorded. This
information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
in response to an official request of police or
similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
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