Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer/
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
660
Cleaning (cont.)
Weatherstrips........................................... 601
Windshield and Wiper Blades................... 603
Climate Control System......................234, 237
Dual Automatic......................................... 238
Outlet Adjustment..................................... 245
Clock.......................................................... 301
Collision Damage Repair............................. 657
Comfort Guides, Rear Safety Belt................. 41
Compass............................................169, 173
Content Theft-Deterrent............................... 128
Control of a Vehicle..................................... 378
Coolant
Engine Temperature Gage........................ 258
Heater, Engine......................................... 136
Surge Tank Pressure Cap........................ 516
Cooling System........................................... 520
Cruise Control............................................. 218
Cruise Control Light.................................... 265
Cupholder(s)................................................ 196
Customer Assistance Information
Courtesy Transportation........................... 653
Customer Assistance for Text Telephone
(TTY) Users.......................................... 648
Customer Assistance Offices.................... 648
Customer Satisfaction Procedure.............. 644
GM Mobility Reimbursement Program...... 649Customer Assistance Information (cont.)
Reporting Safety Defects to General
Motors.................................................. 662
Reporting Safety Defects to the
Canadian Government.......................... 662
Reporting Safety Defects to the United
States Government............................... 662
Roadside Assistance Program.................. 650
Service Publications Ordering
Information........................................... 663
D
Daytime Running Lamps............................. 222
Defensive Driving........................................ 374
Delayed Locking.......................................... 119
Disc, MP3..........................................339, 345
Doing Your Own Service Work.................... 487
Dome Lamp Override.................................. 226
Dome Lamps............................................... 226
Door
Delayed Locking...................................... 119
Locks....................................................... 118
Power Door Locks................................... 119
Programmable Automatic Door Locks....... 119
668
