Scheduling Service Appointments
When your vehicle requires warranty service,
contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation
needs, your dealer can help minimize your
inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this,
and ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so
as early in the work day as possible to allow for
the same day repair.
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to
wait, GM helps to minimize your inconvenience
by providing several transportation options.
Depending on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty
repairs, and public transportation is used as
‘shuttle service,’ the reimbursement is limited
to the associated shuttle allowance and must be
supported by original receipts.
428
In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reflect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle
is kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for specific information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the
terms and conditions described herein at its
sole discretion.
429
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems
that monitor and control several aspects of the
vehicle’s performance. Your vehicle uses on-board
vehicle computers to monitor emission control
components to optimize fuel economy, to monitor
conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help
the driver control the vehicle in difficult driving
situations. Some information may be stored during
regular operations to facilitate repair of detected
malfunctions; other information is stored only
in a crash event by computer systems,
such as those commonly called event data
recorders (EDR).
In a crash event, computer systems, such as the
Airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,
including yaw rate, steering wheel angle, and
lateral acceleration, is also recorded. This
information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
•with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
•in response to an official request of police or
similar government office,
•as part of GM’s defense of litigation through
the discovery process, or
•as required by law.
430
A
Accessories and Modifications..................... 286
Accessory Power Outlet(s).......................... 158
Adding Equipment to Your
Airbag-Equipped Vehicle............................ 97
Additives, Fuel............................................ 289
Add-On Electrical Equipment....................... 387
Air Cleaner/Filter, Engine............................. 302
Air Conditioning........................................... 159
Airbag
Off Light.................................................. 170
Passenger Status Indicator....................... 172
Readiness Light....................................... 169
Airbag Sensing and Diagnostic
Module (SDM).......................................... 430
Airbag System............................................... 78
Adding Equipment to Your
Airbag-Equipped Vehicle......................... 97
Airbag Off Switch....................................... 86
How Does an Airbag Restrain?.................. 84
Passenger Sensing System....................... 89
Servicing Your Airbag-Equipped Vehicle....... 96
What Makes an Airbag Inflate?.................. 84Airbag System (cont.)
What Will You See After an
Airbag Inflates?...................................... 84
When Should an Airbag Inflate?................. 82
Where Are the Airbags?............................. 80
All-Wheel Drive........................................... 330
All-Wheel-Drive (AWD) System.................... 238
AM-FM Radio.............................................. 189
Antenna, Fixed Mast................................... 226
Anti-Lock Brake System (ABS).................... 233
Anti-Lock Brake, System Warning Light....... 176
Appearance Care
Aluminum Wheels.................................... 382
Care of Safety Belts................................ 380
Chemical Paint Spotting........................... 384
Cleaning Exterior Lamps/Lenses.............. 381
Cleaning the Inside of Your Vehicle.......... 377
Fabric/Carpet........................................... 378
Finish Care.............................................. 381
Finish Damage......................................... 383
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 379
Sheet Metal Damage............................... 383
Tires........................................................ 383
Underbody Maintenance........................... 384
439
C
Calibration................................................... 134
California Fuel............................................. 289
California Proposition 65 Warning................ 286
Canadian Owners........................................... 3
Capacities and Specifications...................... 393
Carbon Monoxide......................132, 254, 266
Care of
Safety Belts............................................. 380
Your Cassette Tape Player....................... 224
Your CD Player........................................ 226
Your CDs ................................................. 226
Cargo Door Relocking................................. 109
Center High-Mounted Stoplamp (CHMSL).... 336
Center Passenger Position,
Safety Belts........................................ 33, 34
Chains, Tire................................................. 359
Charging System Light................................ 174
Check
Engine Light............................................ 178
Gages Warning Light............................... 185
Checking Things Under the Hood................ 294
Chemical Paint Spotting.............................. 384Child Restraints
Child Restraint Systems............................. 47
Infants and Young Children........................ 44
Lower Anchors and Tethers for Children....... 54
Older Children........................................... 41
Securing a Child Restraint in a
Center Seat Position.............................. 66
Securing a Child Restraint in a
Rear Outside Seat Position or the
Second Row Center Seat Position .......... 63
Securing a Child Restraint in the
Right Front Seat Position................. 68, 72
Where to Put the Restraint........................ 51
Chime Level Adjustment .............................. 226
Cigarette Lighter.......................................... 159
Cleaning
Aluminum Wheels.................................... 382
Exterior Lamps/Lenses............................. 381
Fabric/Carpet........................................... 378
Finish Care.............................................. 381
Inside of Your Vehicle .............................. 377
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 379
Tires........................................................ 383
441
Door (cont.)
Rear Door Security Locks........................ 110
Rear Doors.............................................. 114
Sliding Side Door..................................... 111
Driver
Position, Safety Belt................................... 22
Driving
At Night................................................... 244
City.......................................................... 248
Defensive................................................. 228
Drunken................................................... 229
Freeway................................................... 249
Hill and Mountain Roads.......................... 252
In Rain and on Wet Roads...................... 245
Rocking Your Vehicle to Get it Out.......... 258
Winter...................................................... 254
Dual Tire Operation..................................... 350
E
Electrical System
Add-On Equipment................................... 387
Engine Compartment Fuse Block............. 390
Floor Console Fuse Block........................ 388
Fuses and Circuit Breakers...................... 387Electrical System (cont.)
Headlamp Wiring..................................... 387
Windshield Wiper Fuses........................... 387
Engine
Air Cleaner/Filter...................................... 302
Battery..................................................... 323
Change Engine Oil Light.......................... 183
Check and Service Engine Soon Light........ 178
Coolant.................................................... 306
Coolant Heater......................................... 124
Coolant Temperature Gage...................... 178
Drive Belt Routing.................................... 412
Engine Compartment Overview ................ 296
Exhaust................................................... 132
Fan Noise................................................ 317
Fuel Regulator......................................... 124
Oil ........................................................... 297
Oil Life System........................................ 300
Overheating............................................. 309
Reduced Power Light............................... 184
Starting.................................................... 122
Entry Lighting.............................................. 157
Event Data Recorders (EDR)...................... 430
Exit Lighting................................................ 157
Extender, Safety Belt..................................... 40
Exterior Lamps............................................ 154
443
F
Filter
Engine Air Cleaner................................... 302
Finish Damage............................................ 383
Fixed Mast Antenna.................................... 226
Flashers, Hazard Warning........................... 146
Flash-to-Pass.............................................. 149
Flat Tire...................................................... 360
Flat Tire, Changing...................................... 360
Flat Tire, Storing......................................... 375
Fluid
Automatic Transmission............................ 303
Power Steering........................................ 317
Windshield Washer.................................. 318
Front Axle................................................... 331
Fuel............................................................ 288
Additives.................................................. 289
California Fuel.......................................... 289
E85 (85% Ethanol)................................... 290
Filling a Portable Fuel Container.............. 294
Filling Your Tank...................................... 292
Fuels in Foreign Countries....................... 291
Gage....................................................... 186
Gasoline Octane...................................... 288
Gasoline Specifications............................ 288
Regulator................................................. 124Fuses
Engine Compartment Fuse Block............. 390
Floor Console Fuse Block........................ 388
Fuses and Circuit Breakers...................... 387
Windshield Wiper..................................... 387
G
Gage
Check Gages Warning Light..................... 185
Engine Coolant Temperature.................... 178
Fuel......................................................... 186
Oil Pressure............................................. 182
Speedometer........................................... 168
Voltmeter Gage........................................ 175
Gasoline
Octane..................................................... 288
Specifications........................................... 288
GM Mobility Reimbursement Program.......... 423
H
Hazard Warning Flashers............................ 146
Headlamp Wiring......................................... 387
444
LATCH System
Child Restraints......................................... 54
Light
Airbag Off................................................ 170
Airbag Readiness..................................... 169
Anti-Lock Brake System Warning............. 176
Brake System Warning............................. 175
Change Engine Oil................................... 183
Charging System..................................... 174
Check Gages Warning............................. 185
Cruise Control.......................................... 184
Daytime Running Lamps Indicator............ 185
Highbeam On.......................................... 185
Malfunction Indicator................................ 178
Passenger Airbag Status Indicator............ 172
Passenger Safety Belt Reminder.............. 169
Reduced Engine Power............................ 184
Safety Belt Reminder............................... 168
Security................................................... 183
StabiliTrak
®Indicator................................ 177
StabiliTrak®Not Ready............................. 177
Tow/Haul Mode........................................ 185
Lighting
Entry........................................................ 157
Exit.......................................................... 157Loading Your Vehicle................................... 259
Locking Rear Axle....................................... 235
Lockout Protection....................................... 110
Locks
Cargo Door Relocking.............................. 109
Door........................................................ 108
Lockout Protection................................... 110
Power Door............................................. 109
Rear Door Security Locks........................ 110
Loss of Control........................................... 243
M
Maintenance Schedule
Additional Required Services.................... 402
At Each Fuel Fill...................................... 406
At Least Once a Month............................ 406
At Least Once a Year.............................. 407
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).................. 406
Introduction.............................................. 396
Maintenance Footnotes............................ 403
Maintenance Record................................ 413
Maintenance Requirements...................... 396
Normal Maintenance
Replacement Parts............................... 411
446