In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reflect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle
is kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for specific information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the
terms and conditions described herein at its
sole discretion.
429
If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your
lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
•Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
•If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
•Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
•If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 424for more
information.
•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
•Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
433
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specifications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from
Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
437
Owner Information
Owner publications are written specifically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
will include the Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices
are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds.
438
Cleaning (cont.)
Underbody Maintenance........................... 384
Washing Your Vehicle.............................. 380
Weatherstrips........................................... 380
Windshield and Wiper Blades................... 382
Climate Control System............................... 159
Outlet Adjustment..................................... 162
Rear Air Conditioning and
Heating System.................................... 164
Rear Heating System............................... 163
Collision Damage Repair............................. 431
Comfort Guides, Rear Safety Belt................. 37
Compass..................................................... 134
Control of a Vehicle..................................... 232
Coolant
Engine Temperature Gage........................ 178
Heater, Engine......................................... 124
Cooling System........................................... 311
Cruise Control............................................. 151
Cruise Control Light.................................... 184
Customer Assistance Information
Courtesy Transportation........................... 427
Customer Assistance for Text
Telephone (TTY) Users......................... 422
Customer Assistance Offices.................... 422
Customer Satisfaction Procedure.............. 418Customer Assistance Information (cont.)
GM Mobility Reimbursement Program...... 423
Reporting Safety Defects to
General Motors..................................... 436
Reporting Safety Defects to the
Canadian Government.......................... 436
Reporting Safety Defects to the
United States Government.................... 436
Roadside Assistance Program.................. 424
Service Publications Ordering
Information........................................... 437
D
Daytime Running Lamps............................. 156
Daytime Running Lamps Indicator Light....... 185
Defensive Driving........................................ 228
Doing Your Own Service Work.................... 287
Dome Lamp Override.................................. 157
Dome Lamps............................................... 156
Door
60/40 Swing-Out Side Door...................... 112
Cargo Door Relocking.............................. 109
Locks....................................................... 108
Power Door Locks................................... 109
442
Door (cont.)
Rear Door Security Locks........................ 110
Rear Doors.............................................. 114
Sliding Side Door..................................... 111
Driver
Position, Safety Belt................................... 22
Driving
At Night................................................... 244
City.......................................................... 248
Defensive................................................. 228
Drunken................................................... 229
Freeway................................................... 249
Hill and Mountain Roads.......................... 252
In Rain and on Wet Roads...................... 245
Rocking Your Vehicle to Get it Out.......... 258
Winter...................................................... 254
Dual Tire Operation..................................... 350
E
Electrical System
Add-On Equipment................................... 387
Engine Compartment Fuse Block............. 390
Floor Console Fuse Block........................ 388
Fuses and Circuit Breakers...................... 387Electrical System (cont.)
Headlamp Wiring..................................... 387
Windshield Wiper Fuses........................... 387
Engine
Air Cleaner/Filter...................................... 302
Battery..................................................... 323
Change Engine Oil Light.......................... 183
Check and Service Engine Soon Light........ 178
Coolant.................................................... 306
Coolant Heater......................................... 124
Coolant Temperature Gage...................... 178
Drive Belt Routing.................................... 412
Engine Compartment Overview ................ 296
Exhaust................................................... 132
Fan Noise................................................ 317
Fuel Regulator......................................... 124
Oil ........................................................... 297
Oil Life System........................................ 300
Overheating............................................. 309
Reduced Power Light............................... 184
Starting.................................................... 122
Entry Lighting.............................................. 157
Event Data Recorders (EDR)...................... 430
Exit Lighting................................................ 157
Extender, Safety Belt..................................... 40
Exterior Lamps............................................ 154
443
LATCH System
Child Restraints......................................... 54
Light
Airbag Off................................................ 170
Airbag Readiness..................................... 169
Anti-Lock Brake System Warning............. 176
Brake System Warning............................. 175
Change Engine Oil................................... 183
Charging System..................................... 174
Check Gages Warning............................. 185
Cruise Control.......................................... 184
Daytime Running Lamps Indicator............ 185
Highbeam On.......................................... 185
Malfunction Indicator................................ 178
Passenger Airbag Status Indicator............ 172
Passenger Safety Belt Reminder.............. 169
Reduced Engine Power............................ 184
Safety Belt Reminder............................... 168
Security................................................... 183
StabiliTrak
®Indicator................................ 177
StabiliTrak®Not Ready............................. 177
Tow/Haul Mode........................................ 185
Lighting
Entry........................................................ 157
Exit.......................................................... 157Loading Your Vehicle................................... 259
Locking Rear Axle....................................... 235
Lockout Protection....................................... 110
Locks
Cargo Door Relocking.............................. 109
Door........................................................ 108
Lockout Protection................................... 110
Power Door............................................. 109
Rear Door Security Locks........................ 110
Loss of Control........................................... 243
M
Maintenance Schedule
Additional Required Services.................... 402
At Each Fuel Fill...................................... 406
At Least Once a Month............................ 406
At Least Once a Year.............................. 407
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).................. 406
Introduction.............................................. 396
Maintenance Footnotes............................ 403
Maintenance Record................................ 413
Maintenance Requirements...................... 396
Normal Maintenance
Replacement Parts............................... 411
446
Maintenance Schedule (cont.)
Owner Checks and Services.................... 405
Recommended Fluids and Lubricants....... 409
Scheduled Maintenance........................... 399
Using....................................................... 397
Your Vehicle and the Environment............ 396
Malfunction Indicator Light........................... 178
Manual Seats.................................................. 9
Manual Windows......................................... 116
Mirrors
Automatic Dimming Rearview with
Compass and Temperature Display....... 134
Manual Rearview Mirror........................... 134
Outside Camper-Type Mirrors................... 137
Outside Convex Mirror............................. 138
Outside Heated Mirrors............................ 139
Outside Manual Mirror.............................. 136
Outside Power Mirrors............................. 138
MyGMLink.com............................................ 421
N
New Vehicle Break-In.................................. 120
Noise Control System, Tampering................ 332
Normal Maintenance Replacement Parts....... 411
O
Odometer.................................................... 168
Odometer, Trip............................................ 168
Off-Road Recovery...................................... 241
Oil
Change Engine Oil Light.......................... 183
Engine..................................................... 297
Pressure Gage......................................... 182
Oil, Engine Oil Life System......................... 300
Older Children, Restraints............................. 41
Online Owner Center................................... 421
Other Warning Devices................................ 146
Outlet Adjustment........................................ 162
Outlet(s), Accessory Power.......................... 158
Outside
Camper-Type Mirrors................................ 137
Convex Mirror.......................................... 138
Heated Mirrors......................................... 139
Manual Mirror.......................................... 136
Power Mirrors.......................................... 138
Owner Checks and Services....................... 405
Owners, Canadian.......................................... 3
447