Radio Display Message Condition Action Required
No Info Song/Program Title
not availableNo song title information is available at this time on this
channel. The system is working properly.
No Info Category Name
not availableNo category information is available at this time on this
channel. The system is working properly.
No Info No Text/Informational
message availableNo text or informational messages are available at this time
on this channel. The system is working properly.
Not Found No channel available for
the chosen categoryThere are no channels available for the selected category.
The system is working properly.
XM Locked Theft lock active The XM™ receiver in the vehicle may have previously been
in another vehicle. For security purposes, XM™ receivers
cannot be swapped between vehicles. If this message is
received after having your vehicle serviced, check with
your dealer.
Radio ID Radio ID label (channel 0) If tuned to channel 0, this message alternates with the
XM™ Radio 8 digit radio ID label. This label is needed to
activate the service.
Unknown Radio ID not known
(should only be if
hardware failure)If this message is received when tuned to channel 0, there
could be a receiver fault. Consult with your dealer.
Chk XMRcvr Hardware failure If this message does not clear within a short period of time,
the receiver could have a fault. Consult with your dealer.
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If you have a Radio with CD (MP3), you can receive these radio display messages.
Radio Display Message Condition Action Required
XL (Explicit Language
Channels)XL on the radio display,
after the channel name,
indicates content with
explicit language.These channels, or any others, can be blocked at a
customer’s request, by calling 1-800-852-XMXM (9696).
Updating Updating encryption code The encryption code in the receiver is being updated, and
no action is required. This process should take no longer
than 30 seconds.
No Signl Loss of signal The system is functioning correctly, but the vehicle is in a
location that is blocking the XM™ signal. When the vehicle
is moved into an open area, the signal should return.
Loading Acquiring channel audio
(after 4 second delay)The radio system is acquiring and processing audio and
text data. No action is needed. This message should
disappear shortly.
Off Air Channel not in service This channel is not currently in service. Tune to another
channel.
CH Unavl Channel no longer
availableThis previously assigned channel is no longer assigned.
Tune to another station. If this station was one of the
presets, choose another station for that preset button.
No Info Artist Name/Feature
not availableNo artist information is available at this time on this channel.
The system is working properly.
No Info Song/Program Title
not availableNo song title information is available at this time on this
channel. The system is working properly.
No Info Category Name
not availableNo category information is available at this time on this
channel. The system is working properly.
No Info No Text/Informational
message availableNo text or informational messages are available at this time
on this channel. The system is working properly.
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Radio Display Message Condition Action Required
Not Found No channel available for
the chosen categoryThere are no channels available for the selected category.
The system is working properly.
XM Lock Theft lock active The XM™ receiver in your vehicle may have previously
been in another vehicle. For security purposes, XM™
receivers cannot be swapped between vehicles. If this
message is received after having your vehicle serviced,
check with your dealer.
Radio ID Radio ID label
(channel 0)If tuned to channel 0, this message will alternate with the
XM™ Radio eight digit radio ID label. This label is needed
to activate the service.
Unknown Radio ID not known
(should only be if
hardware failure)If this message is received when tuned to channel 0, there
could be a receiver fault. Consult with your dealer.
Check XM Hardware failure If this message does not clear within a short period of time,
the receiver could have a fault. Consult with your dealer.
Navigation/Radio System
Your vehicle may have a navigation radio system.
The navigation system has built-in features
intended to minimize driver distraction. Technology
alone, no matter how advanced, can never
replace your own judgment. See the Navigation
System manual for some tips to help you
reduce distractions while driving.
Rear Seat Entertainment System
Your vehicle may have the Digital Versatile
Disc (DVD) Rear Seat Entertainment (RSE)
system. The RSE system includes a DVD player,
a video display screen, two sets of wireless
headphones, and a remote control.
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When using the wired headphones, if the front
seat passengers play a CD in the Radio with
Six-Disc CD (if equipped) or use XM™ Satellite
Radio Service (if equipped), you will hear the audio
for these sources, instead of the DVD or CD
that is currently playing through the RSE.
Notice:Do not store the headphones in heat
or direct sunlight. This could damage the
headphones and repairs will not be covered by
your warranty. Keep the headphones stored
in a cool, dry place.
Both sets of rear seat headphones may include
foam ear pads that can be replaced.
Foam ear pads on these headphones may
become worn or damaged. The headphone foam
ear pads can become damaged if they are not
handled or stored properly. If the foam ear pads do
become damaged or worn out, the pads can be
replaced separately from the headphone set.
It is not necessary to replace the complete
headphone set.
The headphone replacement foam ear pads can
be ordered in pairs. See your dealer for more
information.Battery Replacement
To change the batteries, do the following:
1. Loosen the screw on the battery compartment
door located on the left side of the headphone
earpiece.
2. Replace the two AAA batteries in the
compartment. Make sure that they are
installed correctly, using the diagram on the
inside of the battery compartment.
3. Tighten the screw to close the
compartment door.
If the headphones are to be stored for a long
period of time, remove the batteries and keep them
in a cool, dry place.
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The RSE system will always transmit the audio
signal by infrared to the wireless headphones,
if there is audio available. See “Headphones”
previously for more information.
The RSE system is capable of outputting audio to
the vehicle speakers by using the radio. The
RSE system may be selected as an audio source
on the radio if the RSE system power is on.
Once the RSE system is selected as an audio
source on the radio, adjust the speaker volume on
the radio, if necessary. If the RSE system power
is not on, the RSE system will not be an available
source on the radio. Refer to the radio information
for the radio that your vehicle has for more
information.
The RSE system is capable of outputting audio to
the wired headphone jacks on the rear seat
audio system (if equipped). The RSE system may
be selected as an audio source on the rear
seat audio system if the RSE system power is on.
Refer toRear Seat Audio (RSA) on page 295
for more information.Video Screen
The video screen is located in the overhead
console.
To use the video screen, do the following:
1. Push forward on the release button located on
the DVD display console.
2. Pull the screen down, away from you, and
adjust its position as desired.
When the video screen is not in use, push it up
into its locked position.
If a DVD is playing and the screen is raised to its
locked position, the screen will shut off, but the
DVD will continue to play through the previous
audio or video source.
The video screen contains the IR transmitters for
the wireless headphones and the IR receivers
for the remote control. If the screen is in the closed
position, the signals will not be available for the
operation of the headphones or the remote control.
Notice:Avoid directly touching the video
screen, as damage may occur. See “Cleaning
the Video Screen” later in this section for
more information.
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DVD Player
The DVD player is located in the overhead
console. The DVD player can be controlled by the
buttons on the DVD player and/or by the buttons
on the remote control. See “Remote Control” later
in this section for more information.
The DVD player power may be turned on when
the ignition is in RUN, ACCESSORY, or when
Retained Accessory Power (RAP) is active.
The RSE system DVD player is only compatible
with DVDs of the appropriate region code for the
country that the vehicle was sold in. The DVD
region code is printed on the jacket of most DVDs.Standard audio CDs, CD-R, CD-RW, Video CD
and Photo CD/CD-R media are fully supported by
this DVD player. DVD-R and DVD-RW media
is supported if formatted as DVD-Video. DVD+R
and DVD+RW media may or may not be supported
by the DVD player. The DVD player does not
support DVD-RAM, DVD-ROM, and DVD Audio
media. An error message will appear on the
display if this type of media is inserted into the
DVD player.
When using the wired headphones, not included, if
the front seat passengers play a CD in the
Radio with Six-Disc CD (if equipped) or use XM™
Satellite Radio Service (if equipped), you will
hear the audio for these sources, instead of the
DVD or CD that is currently playing through
the RSE.
If an error message appears on the video screen,
see “DVD Messages” later in this section.
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Problem Recommended Action
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off and
sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing,
but there is no picture
or sound.Check that the DVD
player is in DVD mode.
The audio/video skips
or jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
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DVD Messages
The following errors may be displayed on the
video screen:
Disc Format Error:This message will be
displayed if a disc is inserted upside down, if the
disc is not readable, or if the format is not
compatible with the DVD player.
Load/Eject Error:This message will be displayed
if the disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed
if the DVD player cannot play the disc. Scratched
or damaged discs will cause this error.
Region Code Error:This message will be
displayed if the region code of the DVD is not
compatible with the region code of the DVD player.
No Disc:This message will be displayed if any
of the buttons on the DVD faceplate or remote
control are pressed and no disc is present in the
DVD player.
DVD Distortion
There may be an experience with audio distortion
in the wireless headphones when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS)*, two-way radios,
mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean
cloth and gently wipe the video screen. Do not
spray directly onto the screen and do not press too
hard or too long on the video screen.
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