In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
180
SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine compartment for easy
location.
•We providescheduled maintenance informationwhich makes
tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Owner Information Guideto find out which parts and services
are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
To reduce the risk of vehicle damage and/or personal burn
injuries do not start your engine with the air cleaner removed
and do not remove it while the engine is running.
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Maintenance and Specifications
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CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Push the lock
pin manually to release the blade
and pull the wiper blade down
toward the windshield to remove it
from the arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved
by cleaning the wiper blades and
the windshield, refer toWindows
and wiper bladesin theCleaningchapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P.
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil indicator (dipstick).
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Maintenance and Specifications
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Exhaust leaks may result in entry of harmful and potentially
lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal identifies engine displacement and gives some tune up
specifications.
Please consult yourWarranty Guidefor complete emission warranty
information.
On board diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the On
Board Diagnostics System (OBD-II). This OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle. When the
indicator illuminates, the OBD-II system has detected a malfunction.
Temporary malfunctions may cause the
indicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been securely tightened. SeeFuel filler
capin this chapter.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel and/or properly tightening the fuel cap. After three
driving cycles without these or any other temporary malfunctions
present, the
indicator should turn off—A driving cycle consists of a
cold engine startup followed by mixed city/highway driving. No additional
vehicle service is required.
If the
indicator remains on, have your vehicle serviced at the first
available opportunity.
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Maintenance and Specifications
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Peace of mind
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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USA(fus)
Accessories
226
for children .....................107–108
lap belt ......................................90
Occupant Classification
Sensor ........................................83
safety belt maintenance ...........91
warning light and chime ....91–92
Safety seats for children ..........112
Safety Compliance
Certification Label ....................223
Seat belts
(see Safety restraints) ...............81
Seats ............................................77
child safety seats ....................112
front seats .................................78
SecuriLock passive anti-theft
system ..........................................72
Servicing your vehicle ..............191
Setting the clock
AM/FM/Cassette ........................15
AM/FM/CD .................................18
Spark plugs,
specifications .....................218, 222
Specification chart,
lubricants ...................................220
Speed control ..............................45
Starting a flex fuel vehicle .......147
Starting your
vehicle ........................144–145, 147
jump starting ..........................172
Steering wheel
tilting .........................................41
T
Tail lamps
bulb replacement ......................40
Tilt steering wheel ......................41Tires ...........................120–121, 166
alignment ................................127
care ..........................................124
changing ..........................166, 168
checking the pressure ............124
inflating ...................................122
label .........................................133
replacing ..................................126
rotating ....................................127
safety practices .......................126
sidewall information ...............128
snow tires and chains ............134
spare tire .................................166
terminology .............................121
tire grades ...............................121
treadwear ........................120, 125
Towing .......................................140
recreational towing .................143
trailer towing ..........................140
wrecker ....................................177
Traction control ........................150
Transaxle
fluid, refill capacities ..............220
lubricant specifications ..........220
Transmission .............................152
brake-shift interlock (BSI) ....152
fluid, checking and adding
(automatic) .............................216
Trunk .....................................62, 65
remote release ....................62, 67
Turn signal ..................................32
V
Vehicle Identification Number
(VIN) ..........................................223
Vehicle loading ..........................134
Ventilating your vehicle ...........148
W
Warning lights (see Lights) .......10
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Owners Guide (post-2002-fmt)
USA(fus)
Index
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