ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
2007 Freestar(win)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
225
capacity ...................................300
choosing the right fuel ...........284
comparisons with EPA fuel
economy estimates .................289
detergent in fuel .....................286
filling your vehicle
with fuel ..................281, 283, 286
filter, specifications ........281, 299
fuel pump shut-off switch .....227
improving fuel economy ........286
octane rating ...................285, 302
quality ......................................285
running out of fuel .................286
safety information relating
to automotive fuels ................281
Fuses ..................................227–228
G
Gas cap (see Fuel cap) ............283
Gas mileage
(see Fuel economy) .................286
Gauges .........................................16
H
Hazard flashers .........................226
Head restraints .................113, 117
Headlamps ...................................45
aiming ........................................48
autolamp system .......................45
bulb specifications ....................51
daytime running lights .............46
flash to pass ..............................46
high beam .................................46
replacing bulbs .........................52
turning on and off ....................45
Heating
heating and air conditioning
system .................................35–36Homelink wireless control
system ..........................................74
Hood ..........................................268
I
Ignition ...............................211, 302
Illuminated visor mirror .............57
Infant seats
(see Safety seats) .....................171
Inspection/maintenance
(I/M) testing ..............................291
Instrument panel ........................65
cleaning ...................................263
cluster ........................................10
lighting up panel and
interior .......................................47
J
Jump-starting your vehicle ......245
K
Keyless entry system ...............106
autolock .....................................96
keypad .....................................107
locking and unlocking
doors ........................................108
programming entry code .......107
Keys .............................95, 109–110
positions of the ignition .........211
L
Lamps
autolamp system .......................45
bulb replacement
specifications chart ..................51
daytime running light ...............46
2007 Freestar(win)
Owners Guide (post-2002-fmt)
USA(fus)
Index
309
