4.R:Indicates a “radial” type tire.
5.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
6.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
Owner’s Guide.If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
7.H:Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 81 mph (130 km/h) to 186 mph
(299 km/h). These ratings are listed in the following chart.
Note:You may not find this information on all tires because it is not
required by federal law.
Letter rating Speed rating - mph (km/h)
M 81 mph (130 km/h)
N 87 mph (140 km/h)
Q 99 mph (159 km/h)
R 106 mph (171 km/h)
S 112 mph (180 km/h)
T 118 mph (190 km/h)
U 124 mph (200 km/h)
H 130 mph (210 km/h)
V 149 mph (240 km/h)
W 168 mph (270 km/h)
Y 186 mph (299 km/h)
Note:For tires with a maximum speed capability over 149 mph
(240 km/h), tire manufacturers sometimes use the letters ZR. For
those with a maximum speed capability over 186 mph (299 km/h),
tire manufacturers always use the letters ZR.
8.U.S. DOT Tire Identification Number (TIN):This begins with the
letters “DOT” and indicates that the tire meets all federal standards. The
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Tires, Wheels and Loading
192
•A slight deceleration of the vehicle
•The AdvanceTracindicator light will illuminate
•If your foot is on the brake pedal, you will feel a vibration in the
pedal.
•If the driving condition is severe and your foot is not on the brake, the
brake pedal will move to apply higher brake forces. You may also hear
a whoosh of air from under the instrument panel during this severe
condition.
All these conditions are normal during AdvanceTracoperation.
If the AdvaceTrac system is activated for an extended period of time, the
brake portion of the system will shut down to allow the brakes to cool
down. A limited AdvanceTracfunction using only engine power
reduction will still help control the wheels from over-spinning. When the
brakes have cooled down, the system will again function normally.
Anti-lock braking is not affected by this condition and will function
normally during the cool-down period.
Do not alter or modify your vehicle’s suspension or steering; the
resulting changes to the vehicle’s handling can adversely affect
the AdvanceTracsystem. Also, do not install a stereo
loudspeaker near the front center console or under either front
seat. The speaker vibrations can adversely affect the
AdvanceTracsensors located in this area.
Aggressive driving in any road conditions can cause you to lose
control of your vehicle increasing the risk of severe personal
injury or property damage. The occurrence of an AdvanceTracevent
is an indication that at least some of the tires have exceeded their
ability to grip the road; this may lead to an increased risk of loss of
vehicle control, vehicle rollover, personal injury and death. If you
experience a severe road event, SLOW DOWN.
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump reservoir
fluid level (below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
2007 Freestar(win)
Owners Guide (post-2002-fmt)
USA(fus)
Driving
218
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To file a claim with the BBB AUTO LINE, you will be asked for your
name and address, information about your vehicle, information about
your concerns and any steps you have already taken to try to resolve
them.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
2007 Freestar(win)
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Customer Assistance
256
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
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Customer Assistance
257
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses
15% less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
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Owners Guide (post-2002-fmt)
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Maintenance and Specifications
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TRANSMISSION FLUID
Checking automatic transmission fluid
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transaxle does not consume
fluid. However, the fluid level should be checked if the transaxle is not
working properly, i.e., if the transaxle slips or shifts slowly or if you
notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]). If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off for about 30 minutes to allow fluid to cool before
checking.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow sufficient time for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer toIdentifying components in the engine compartment
in this chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in
the designated areas for normal operating temperature.
Low fluid level
Do not drive the vehicle if the fluid
level is at the bottom of the dipstick
and the outside temperatures are
above 50°F (10°C).
Correct fluid level
The transmission fluid should be checked at normal operating
temperatures 150°F-170°F (66°C-77°C) on a level surface. The normal
operating temperature can be reached after approximately 20 miles
(30 km) of driving.
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Maintenance and Specifications
293
wheels ......................................261
wiper blades ............................263
Clock ............................................66
Compass, electronic ....................58
calibration .................................60
set zone adjustment .................59
Console ........................................65
overhead ....................................58
Controls
power seat ...............................115
steering column ........................74
Coolant
checking and adding ..............276
refill capacities ................280, 300
specifications ..........................300
Cruise control
(see Speed control) ....................71
Cupholder(s) .............................118
Customer Assistance ................225
Ford Extended Service
Plan ..........................................257
Getting assistance outside
the U.S. and Canada ..............258
Getting roadside assistance ...225
Getting the service you
need .........................................253
Ordering additional
owner’s literature ...................258
Utilizing the Mediation/
Arbitration Program ...............256
D
Daytime running lamps
(see Lamps) ................................46
Dipstick
automatic transmission
fluid ..........................................293
engine oil .................................271Doors ...........................................60
power sliding ............................62
Driving under special
conditions ..................................222
through water .........................224
DVD system .................................34
E
Emergencies, roadside
jump-starting ..........................245
Emission control system ..........289
Engine ........................................302
cleaning ...................................262
coolant .....................................276
idle speed control ...................274
lubrication specifications .......300
refill capacities ........................300
service points ..................269–270
starting after a collision .........227
Engine block heater .................214
Engine oil ..................................271
change oil soon warning,
message center .......................271
checking and adding ..............271
dipstick ....................................271
filter, specifications ........273, 299
recommendations ...................273
refill capacities ........................300
specifications ..........................300
Exhaust fumes ..........................213
F
Floor mats ...................................87
Fluid capacities .........................300
Fuel ............................................281
calculating fuel economy .......286
cap ...........................................283
2007 Freestar(win)
Owners Guide (post-2002-fmt)
USA(fus)
Index
308