2007 FORD F650 service

Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
Trailer lamps
Trailer lamps are required on most towed vehicles. Your vehicle may be
equipped with one of two possible trailer wiring designs. Make sure all
running lights, brake lights, turn signals and hazard lights are working.
See your dealer or trailer rental agency for proper instructions and
equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
• Keep your speed no faster than 70 mph (112 km/h) during the first
500 miles (800 km) of towing a trailer, and don’t make full throttle
starts.
• Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
• Consult your local motor vehicle speed regulations for towing a trailer.
• To eliminate excessive transmission shifting, use a lower gear. This will
also assist in transmission cooling.
• Anticipate stops and brake gradually.
• Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your Scheduled Maintenance Guide
for more information.
Trailer towing tips
• Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
• Allow more distance for stopping with a trailer attached.
• If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
2007 F-650/750 (f67)
Supplement
USA (fus)
Driving
137

Hook-up
1.
Back the tractor squarely under the trailer, engaging the fifth wheel jaws
on the kingpin. Always back-up slowly, making sure the trailer is neither too
high nor too low. Avoid backing under the trailer from an angle.
2. Connect the service and emergency brake hoses and trailer light
connector. Refer to Tractor-trailer connection in this chapter, adhering
to the warning and using the three-point stance while connecting and
disconnecting the trailer.
3.
Inspect the jaws of the fifth wheel to be sure they have fully closed on
the trailer kingpin and the trailer plate is resting securely on the fifth wheel.
4. Be sure the coupler release lever is in the locked position.
5. Charge the trailer brake system. Set the trailer brakes, either with the
hand valve or tractor protection valve. Pull against the trailer for an
additional check of proper hook-up. Do not pull hard enough to damage
or strain the equipment.
6. Set the tractor parking brakes and fully raise the trailer landing gear.
Refer to Brakesin this chapter for proper operation of the parking brake
and trailer brakes.
7. Check the operation of all trailer lights and correct any lights that may
be faulty.
Un-hook
1. Try to keep the tractor and trailer in a straight line.
2. Apply the parking brakes.
3. Lower the trailer landing gear, making sure it is on solid, level ground.
The weight of the trailer is to be on the landing gear.
4. Block the trailer wheels.
5. Disconnect the brake hoses and light cords. Be sure hoses and cords
are clear.
6. Pull coupler release lever to disengage the fifth wheel jaws.
7. Release the tractor parking brakes.
8. Pull out from the trailer slowly, allowing the landing gear to take the
load gradually.
2007 F-650/750 (f67)
Supplement
USA (fus)
Driving
139

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty and is not applicable to vehicles
sold in Canada. The service is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles)
Roadside assistance will cover:
•battery jump start.
•lock out assistance (key replacement is customer responsibility).
•towing – Ford/Mercury/Lincoln eligible vehicle towed to the nearest
authorized dealer within 35 miles (56.3 km) of the disablement
location or to the nearest authorized dealer. If a member requests to
be towed to the nearest authorized dealer more than 35 miles (56.3
km) from the disablement location, the member shall be responsible
for any mileage costs in excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled Eligible Vehicles
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
Roadside services.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner Guide
portfolio in the glove compartment.
To receive roadside assistance in the United States, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673.
2007 F-650/750(f67)
Supplement
USA(fus)
Roadside Emergencies
140

To reduce the risk of personal injury or property damage when
manually releasing the spring brakes, be sure to block the wheels
so the vehicle cannot move once the brakes are released.
Towing the vehicle with the front wheels suspended
When it is necessary to tow a vehicle with the front wheels suspended,
extra precautions must be taken to avoid transmission or differential
damage. Proceed as follows:
•Remove the axle shafts from the axle assembly to prevent the wheels
from driving the differential and the transmission.
•The wheel hub ends must be covered to prevent loss of axle lubricant
and entrance of other contaminants. If the axle shafts are not
removed, removal of the propeller shaft is required.
Note:To avoid transmission damage, vehicles should not be towed even
a short distance without suspending rear wheels or removing the axle
shaft or propeller shaft.
Note:In the event the chassis is equipped with a tandem axle and the
vehicle is to be towed from the front, the forward rear axle may be
raised to clear the road surface and secured to the frame by chains or
U-bolts, allowing only the rear rear axle to contact the road surface. Axle
shafts must be removed from the rear rear axle assembly. The wheel hub
ends must be covered to prevent loss of axle lubricant and entrance of
contaminants. Use extreme care in securing the chains or U-bolts to
avoid possible damage to the brake lines, hoses or other components.
Towing vehicles equipped with a driver-controlled differential lock
Note:If the vehicle must be towed to a service facility with the drive
axle wheels on the ground, it is necessary to remove the axle shafts
before the vehicle is towed.
2007 F-650/750(f67)
Supplement
USA(fus)
Roadside Emergencies
153

Installing the axle shafts
1. Remove the covers from the wheel ends
2. Shift the differential lock to the unlocked position (disengaged)
position.
3. Install the axle shafts
•Place the gaskets on the wheel hub studs.
•Push the right-hand axle shaft and gasket into the wheel end and
housing until the shaft stops against the differential shift collar.
•Push down and in on the axle shaft flange and rotate the shaft until
the splines of the shaft and shift collar are engaged.
•Push the axle shaft further into the housing until the shaft stops
against the differential side gear.
•Push down on the axle shaft flange and rotate the shaft until the
splines of the shaft and side gear are engaged.
•Push the axle shaft completely into the housing until the axle shaft
flange and the gasket are flush against the wheel hub.
•Install the left-hand axle shaft and gasket into the wheel end.
4. If tapered dowels are required, install them at each stud and into the
flange of the axle shaft. Use a punch or drift and hammer, if needed.
5. Install the fasteners and tighten to correct torque value. Refer to the
Service Manual.
Towing the vehicle with the rear wheels suspended
Note:To avoid damage to the cab roof or air deflector when towing the
vehicle backward (rear wheels suspended) the air deflector must be
removed.
Whenever possible, it is preferable to tow a disabled vehicle from the
rear by raising the rear of the chassis. When towing a vehicle with the
rear of the chassis suspended the front wheels must be locked in the
straight-ahead position.
Vehicles equipped with a manual-shift transmission must have at least
1.0 pint (0.5L) of transmission fluid drained from the case. This will
prevent the transmission fluid from entering the clutch housing and fluid
saturating the clutch discs. Make sure that the transmission fluid is
replaced before the vehicle is returned to service.
2007 F-650/750(f67)
Supplement
USA(fus)
Roadside Emergencies
155

GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Please note that certain warranty repairs require special training and/or
equipment, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
cannot assist you, then contact the Commercial Vehicle Hotline.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Commercial Vehicle Hotline.
Away from home
If you own a F-650 or F-750 and need more help than the dealership can
provide after following the steps provided above call the Ford Fleet and
Commercial Vehicle Hotline.
In the United States:
Ford Motor Company
Commercial Vehicle Hotline
1655 Fairlane Circle
Allen Park, MI 48101
800-782-8627 (option #3)
(TDD for the hearing impaired: 1-800-232-5952)
www.fleet.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
2007 F-650/750(f67)
Supplement
USA(fus)
Customer Assistance
156

In order to help you service your Ford vehicle, please have the following
information available when contacting the Commercial Vehicle Hotline:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
Additional assistance
If you still have a complaint involving a warranty dispute, you must
directly notify Ford in writing before pursuing remedies under your
state’s warranty laws. Ford is also allowed a final repair attempt in some
states.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
2007 F-650/750(f67)
Supplement
USA(fus)
Customer Assistance
157

In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
GETTING ASSISTANCE OUTSIDE THE U.S AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
2007 F-650/750(f67)
Supplement
USA(fus)
Customer Assistance
158