ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2007 Explorer(exp)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
250
Engine oil ..................................300
checking and adding ..............300
dipstick ....................................300
filter, specifications ........303, 328
recommendations ...................303
refill capacities ........................329
specifications ..........................329
Exhaust fumes ..........................222
F
Fail safe cooling ........................312
Floor mats .................................107
Fluid capacities .........................329
Foglamps .....................................53
Four-Wheel Drive vehicles .......240
driving off road .......................242
indicator light .........................241
preparing to drive your
vehicle .....................................230
Fuel ............................................313
calculating fuel
economy ......................82, 94, 319
cap ...........................................316
capacity ...................................329
choosing the right fuel ...........317
comparisons with EPA fuel
economy estimates .................322
detergent in fuel .....................318
filling your vehicle
with fuel ..................313, 316, 319
filter, specifications ........313, 328
fuel pump shut-off switch .....252
improving fuel economy ........319
octane rating ...................317, 333
quality ......................................318
running out of fuel .................318
safety information relating
to automotive fuels ................313
Fuses ..................................253, 255G
Garage door opener ....................65
Gas cap (see Fuel cap) ............316
Gas mileage
(see Fuel economy) .................319
Gauges .........................................18
GAWR
(Gross Axle Weight Rating)
calculating ...............................211
GVWR
(Gross Vehicle Weight Rating)
calculating ...............................211
H
Hazard flashers .........................252
Head restraints .........................127
Headlamps ...................................53
aiming ........................................55
bulb specifications ....................58
daytime running lights .............54
flash to pass ..............................54
high beam .................................54
turning on and off ....................53
Heating
heating and air
conditioning system ...........45, 47
Homelink wireless control
system ..........................................77
Hood ..........................................296
How to get going ........................21
I
Ignition ...............................219, 333
Illuminated visor mirror .............64
2007 Explorer(exp)
Owners Guide (post-2002-fmt)
USA(fus)
Index
340
