Page 166 of 264

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or 70,000
miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
166
ProCarManuals.com
Page 178 of 264

•Diesel engine: passenger side of the engine compartment behind the
power distribution box.
Have your authorized dealer service this module, if required.
The relays are coded as follows:
Relay location Description
1 PCM back-up lamp
2 A/C control
3 Trailer tow right turn
4 Trailer tow left turn
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
The use of tire sealants may damage your tires.
Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased
risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
178
ProCarManuals.com
Page 179 of 264

When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
For vehicles equipped with 4WD, it is not recommended that the vehicle
be operated in 4WD modes with a temporary emergency spare tire. If
4WD operation is necessary, do not operate above speeds of 10 mph (16
km/h) or for distances above 50 miles (80 km).
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
179
ProCarManuals.com
Page 180 of 264

•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Full-size Matching Spare Tire/Wheel Information
This spare tire/wheel will match the road tire/wheel. When driving with
the full size matching spare tire/wheel, do not exceed 70 mph (113
km/h). It is intended for temporary use only. This means if you need to
use it, you should replace it as soon as possible.
Stopping and securing your vehicle
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
4. Apply the parking brake and turn
the engine off.
Spare tire information
The spare tire for your vehicle is stowed under the rear of your vehicle
(except cutaway and stripped chassis models).
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
180
ProCarManuals.com
Page 181 of 264

To remove the spare tire:
1. Open the rear doors and remove
the thumb screw and anti-theft
bracket. If finger pressure will not
remove the thumb screw, use the
lug wrench to loosen the screw.
2. Remove the access plug under
the left door.
3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
Tire change procedure
Preparing to change the tire
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
181
ProCarManuals.com
Page 182 of 264
4. Apply the parking brake and turn
the engine off.
5. Block the wheel that is diagonally
opposite the tire you are changing.
On E-450 vehicles, the parking
brake is on the transmission.
Therefore, the vehicle will not be
prevented from moving when a rear
wheel is lifted, even if the parking brake is applied. Be sure to block both
directions of the wheel that is diagonally opposite to the wheel that is
being lifted.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
6. Remove the spare tire and jack from the storage location.
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
182
ProCarManuals.com
Page 185 of 264

Front axle jacking points:
Place the jack under thepinon the
front surface of the front axle.
Do not place the jack under or
on the steering linkage.
•Raise the jack until the wheel is
completely off the ground. (Turn
jack handle clockwise if your
vehicle is equipped with a
screw-type jack or pump the jack
if equipped with a hydraulic
jack.)
•Remove the lug nuts with the lug
nut wrench.
•Replace the flat tire with the
spare tire.
If your vehicle has single rear wheels, thread the lug nuts on the studs
with the beveled face toward the wheel.
If your vehicle has dual rear wheels, thread the two element swiveling
lug nuts on the studs with the flange facing toward the wheel.
3. Use the lug nut wrench to screw the lug nut snugly against the wheel.
4. Lower the vehicle by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the following pattern
(Refer toWheel lug nut torque specificationslater in this chapter for
the proper lug nut torque specification):
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
185
ProCarManuals.com
Page 186 of 264

Never use wheels or lug
nuts different than the
original equipment as this could
damage the wheel or mounting
system. This damage could allow
the wheels to come off while the
vehicle is being driven.
6. Install any wheel covers, ornaments or hub caps. Make sure they are
screwed or snapped in place.
7. Stow the jack, handle and lug wrench.
8. Unblock the wheels.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
2007 Econoline(eco)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
186
ProCarManuals.com