ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or 70,000
miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2007 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
183
ProCarManuals.com
Exhaust fumes ..........................170
F
Fail safe cooling ........................236
Flexible Fuel Vehicle (FFV) ....237
Floor mats ...................................81
Fluid capacities .........................256
Fuel ............................................237
calculating fuel
economy ......................55, 75, 244
cap ...........................................240
capacity ...................................256
choosing the right fuel ...........241
comparisons with EPA fuel
economy estimates .................247
detergent in fuel .....................242
filling your vehicle with
fuel ...........................237, 240, 244
filter, specifications ........237, 254
fuel pump shut-off switch .....185
improving fuel economy ........244
octane rating ...................242, 259
quality ..............................242–243
running out of fuel .................243
safety information relating to
automotive fuels .....................237
Fuel - flex fuel vehicle
(FFV) .........................237, 241–242
Fuses ..................................186–187
G
Gas cap (see Fuel cap) ............240
Gas mileage
(see Fuel economy) .................244
Gauges .........................................15
H
Hazard flashers .........................184Head restraints ...........................98
Headlamps ...................................38
aiming ........................................40
autolamp system .......................38
bulb specifications ....................42
daytime running lights .............39
flash to pass ..............................39
high beam .................................39
replacing bulbs .........................43
turning on and off ....................38
Heating
heating and air conditioning
system .................................34–35
Homelink wireless control
system ..........................................69
Hood ..........................................223
I
Ignition ...............................167, 259
Illuminated visor mirror .............50
Infant seats
(see Safety seats) .....................134
Inspection/maintenance (I/M)
testing ........................................249
Instrument panel
cleaning ...................................218
cluster ........................................10
lighting up panel and
interior .......................................40
J
Jack ............................................194
positioning ...............................194
storage .....................................194
Jump-starting your vehicle ......201
K
Keyless entry system .................90
2007 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Index
266
ProCarManuals.com
