Page 238 of 393

237 Operation
Maintenance and servicing
4
\3 Maintenance and servicing
Mechanical elements and the lubricants
used for them must be carefully matched.
For this reason, only brands tested and ap-
proved by the manufacturer should be
used. Please contact your Sprinter Dealer
to obtain the necessary information. No lu-
bricant additives should be used.
The use of such additives could affect your
warranty rights. Information is available
from any authorized Sprinter Dealer.
For specifications of engine oils, coolant
and brake fluid, see "Service products and
capacities" (\2page 355) and contact your
authorized Sprinter Dealer.
Observe the information on spare parts in
the “Technical data” section
(\2page 352).
Warning
G
Before carrying out maintenance operations
and repairs, please make sure that you read
the relevant sections of the technical docu-
mentation, such as:
\4Operating instructions and workshop in-
formation
Familiarize yourself in advance in particular
with legal requirements, such as:
\4Safety at work and accident prevention
regulations.
You may otherwise fail to recognize dangers
and could injure yourself or others.
When working underneath the vehicle, you
must place the vehicle on stands with suffi-
cient load-bearing capacity.
Never use the vehicle jack instead. There is
a risk that the vehicle jack could give way
and the vehicle could drop, seriously injuring
yourself or others, or causing damage to
property.
The jack is only designed to raise the vehicle
for a short time.
Always have the maintenance work carried
out and checked at an authorized Sprinter
Dealer which has the necessary specialist
knowledge and tools to carry out the work
required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
Service products
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238 OperationMaintenance and servicing
4
ASSYST, the A
ctive S
ervice Syst
em, in-
forms you when the next service is due.
A service that is due is displayed about a
month or 1900 miles (3000 km) in ad-
vance. A message is then displayed while
the vehicle is in motion or the ignition is
switched on.
Service due date display
Vehicles with steering wheel buttons
The following messages may be displayed:
\49
Service A in .. days
\49
Service A in .. miles
(km)
\49
Service A due now
The letters
A or
B indicate the type of ser-
vice that is due.
Warning
G
If handled incorrectly, service products can
constitute a health risk for people and an en-
vironmental hazard.
Always observe relevant guidelines for han-
dling, storing and disposing of service prod-
ucts.
Active Service System (ASSYST)*!
CAUTION
Periods when the battery is disconnect-
ed will not be recorded by ASSYST. To
make sure that you have the vehicle
serviced at the correct time, you should
therefore subtract periods when the
battery is disconnected from the days
shown.
The service indicator does not provide
information about the engine oil level.
The service indicator should not, there-
fore, be confused with theP engine
oil level display.
iThe service due date is displayed in
days or kilometers, depending on the
total distance driven.
The time between the individual service
due dates depends on your style of
driving. You can increase this by:
\4driving with care and at a moderate
engine speed
\4avoiding short journeys where the
engine does not reach the operat-
ing temperature
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239 Operation
Maintenance and servicing
4
Vehicles without steering wheel buttons
The following messages may be displayed:
\49 for service A
\4´ for service B
The following are also shown, depending
on the style of driving:
\4the remaining distance in kilometers,
e.g.
1900 miles
(3000 km
)
\4the remaining time in days, e.g.
30 days
.
Missing the service due date
An authorized Sprinter Dealer, can reset
the service indicator when the service has
been carried out.Vehicles with steering wheel buttons*
If you have missed the service due date,
one of the following messages appears in
the display:
\49
Service A overdue by .. days
\49
Service A overdue by .. miles
(km)
A signal also sounds.
Vehicles without steering wheel buttons
If you have missed the service due date,
the following symbol flashes in the display
for 10 seconds after the ignition is
switched on:
\49 for service A
\4´ for service B
You will also see a minus sign before the
service due date.Calling up the service due date
\1Switch on the ignition (\2page 67).
The display is activated.
Vehicles with steering wheel buttons*
\1Press the è or ÿ button on the
steering wheel repeatedly until you see
the standard display (\2page 89) .
\1Press the j or k button on the
steering wheel repeatedly until you see
the following in the display, for exam-
ple:
\49
Service A in .. days
\49
Service A in .. miles
(km)
The letters
A or
B indicate the type of
service that is due.
!
CAUTION
If you fail to have the specified service
carried out, you could be in breach of
relevant regulations and warranty and
goodwill settlements could be invali-
dated.
\2\2
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240 OperationMaintenance and servicing
4
Vehicles without steering wheel buttons
\1Press the menu button on the in-
strument cluster repeatedly until you
see the following in the display:
\49 for service A
\4´ for service B
The following are also shown, depend-
ing on the style of driving:
\4the remaining distance in miles (kilo-
meters)
\4the remaining time in daysAn increased amount of sand or dust may
collect in the air cleaner when you drive on
dusty or sandy roads.
Air cleaner in the roof in the rear compart-
ment1Cover
2RecessesFor this reason, check the air cleaner reg-
ularly for visible damage.
Removing the air cleaner element
\1Carefully pry cover1 out of
recesses2 and remove it.
\1Remove the filter mat.
Cleaning the filter mat
\1Wash the filter mat with clean water.
\1Leave the filter mat to dry.
Installing the air cleaner element
\1Insert the filter mat.
\1Attach cover1.Air cleaner for the air-conditioning
system in the rear compartment*!
CAUTION
You must clean visible dirt from the air
cleaner or replace it if necessary. The
dirt can otherwise damage the air con-
ditioning, which is not covered by war-
ranty.
!
CAUTION
The filter mat must not be cleaned or
dried in a machine.
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250 Practical hintsWhat to do if ...
5
Audible warning signalsWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
The anti-theft alarm system is suddenly
triggered.
You have opened the vehicle using the key
while the anti-theft alarm system was still
primed.
Key:
\1Press theŒ button.
or
\1Insert the key into the ignition lock.
The anti-theft alarm system is deacti-
vated.
You hear a warning signal.
A message appears in the display.
\1Observe the instructions on
(\2page 281).
You are driving with the handbrake applied.
\1Release the handbrake
(\2page 115).
You opened the driver’s door and forgot to
switch off the lights.
\1Turn the light switch to0.
Warning
G
You are not wearing your seat belt.
\1Fasten your seat belt (\2page 25).
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251 Practical hints
What to do if ...
5
AccidentWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
Fuel is leaking from the vehicle.
Risk of fire and explosion
G
The fuel line or fuel tank is malfunctioning.
There is a risk of fire and explosion from leak-
ing fuel.
\1Switch off the ignition immediately.
\1Remove the key.
\1Do not restart the engine under any
circumstances.
\1Consult
an authorized Sprinter Dealer
.
You are unable to determine the extent of
the damage.
\1Consult
an authorized Sprinter Dealer
.
You are unable to determine any damage
to:
\4the major components
\4the fuel system
\4the engine support
\1Start the engine as usual.
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252 Practical hintsWhat to do if ...
5
Fuel and fuel tankWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
The fuel tank has been run dry and the vehi-
cle has a diesel engine.
There is air in the fuel system.
\1Bleed the fuel system (\2page 318).
Fuel is leaking from the vehicle.
Risk of fire and explosion
G
The fuel line or fuel tank is malfunctioning.
There is a risk of fire and explosion from leak-
ing fuel.
\1Switch off the ignition immediately.
\1Remove the key.
\1Do not restart the engine under any
circumstances.
\1Consult
an authorized Sprinter Dealer
.
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253 Practical hints
What to do if ...
5
EngineWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
The engine does not start.
You can hear the starter motor working.
There may be a malfunction in the fuel
supply.
\1Turn the key back to position 0 in the
ignition lock before the next starting
attempt.
\1Start the engine again.
Note that excessively long attempts
to start the engine may drain the bat-
tery.
If the engine still will not start after sever-
al starting attempts:
\1Consult
an authorized Sprinter Dealer
.
Vehicles with a diesel engine:
The engine does not start.
You can hear the starter motor working. The
reserve fuel warning lamp is lit and the fuel
gauge is at 0.
The fuel tank has been run dry.
\1Refuel the vehicle.
\1Bleed the fuel system (\2page 318).