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SCHEDULE ªBº
Follow Schedule ªBº if you usually operate your vehicle
under one or more of the following conditions.
Change the automatic transmission fluid and filter every
60,000 miles (100 000 km) if the vehicle is usually
operated under one or more of the conditions marked
with anL.
²Day or night temperatures are below 32ÉF (0ÉC).
²Stop and go driving.
²Extensive engine idling.
²Driving in dusty conditions.
²Short trips of less than 10 miles (16 km).
²More than 50% of your driving is at sustained high
speeds during hot weather, above 90ÉF (32ÉC).
²Trailer towing.L
²Taxi, police or delivery service (commercial ser-
vices).L
²Off-road or desert operation.
NOTE:IfANYof these apply to you, then change your
engine oil every 3,000 miles (5 000 km) or 3 months,
whichever comes first, and follow the maintenance rec-
ommendations in Schedule ªBº in this section.
NOTE:IfANYof these apply to you, then flush and
replace the engine coolant every 102,000 miles (170 000
km) or 60 months, whichever comes first, and follow the
maintenance recommendations in Schedule ªBº in this
section.
SCHEDULE ªBº 311
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Miles 138,000 141,000 144,000 147,000 150,000
(Kilometers) (230 000) (235 000) (240 000) (245 000) (250 000)
Change engine oil and engine oil filter, if not re-
placed at 3 months.XXXXX
Inspect theair cleaner filterand replace if re-
quired.*XXXX
Replace theair cleaner filter.X
Inspect the front and rear brake linings and rotors. X
Change the rear axle fluid. X
Replace the air conditioning filter. X
Rotate the tires. X X X
* This maintenance is recommended by the manufacture
to the owner but is not required to maintain the emis-
sions warranty.
³ This maintenance is not required if previously replaced.Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
320 SCHEDULE ªBº
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Miles 138,000 144,000 150,000
(Kilometers) (230 000) (240 000) (250 000)
[Months] [138] [144] [150]
Change engine oil and engine oil filter. X X X
Inspect theair cleaner filterand replace if required.* X X
Replace theair cleaner filter.X
Inspect the front and rear brake linings and rotors. X
Replace the air conditioning filter. X
Rotate the tires. X X X
* This maintenance is recommended by the manufacturer
to the owner but is not required to maintain the emis-
sions warranty.
³ This maintenance is not required if previously replaced.
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
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Page 327 of 350
IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For Your
Vehicle
..............................328
NPrepare For The Appointment............328
NPrepare A List........................328
NBe Reasonable With Requests.............328
mIf You Need Assistance..................328
mWarranty Information (U.S. Vehicles Only)...330
mMopartParts.........................330
mReporting Safety Defects.................331
NIn Canada..........................331
mPublication Order Forms.................331
mDepartment Of Transportation Uniform Tire
Quality Grades
........................332
NTreadwear..........................333
NTraction Grades......................333
NTemperature Grades...................333
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Page 328 of 350

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer's dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
328 IF YOU NEED CONSUMER ASSISTANCE
Page 330 of 350

Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler's warranties applicable to
this vehicle.
MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
330 IF YOU NEED CONSUMER ASSISTANCE
Page 331 of 350

REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect, which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.NHTSA.gov. or write to:
NHTSA, U.S. Dept. of Transportation, Washington DC
20590. You can also obtain other information about motor
vehicle safety from the Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
IF YOU NEED CONSUMER ASSISTANCE 331
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Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at:
²
1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the World Wide Web at:
²
www.techauthority.daimlerchrysler.com
²www.daimlerchrysler.ca/manuals
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
332 IF YOU NEED CONSUMER ASSISTANCE