Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving?• Name and address changes ......................................................................page 5• How to get service ........................................................................\
...........page 15
For 24-hour Roadside Assistance
Dial 1-800-363-4869
•
Give us your Vehicle Identification Number,
licence plate number and odometer reading.
•
Tell us where you are and the number from
which you are calling.
See page 20 for details.
12
WHAT IS NOT COVERED
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required
due to fire, accidents, abuse, negligence, objects striking your
vehicle, carrying corrosive materials (such as chemicals, acids
and fertilizers), misuse (such as driving over curbs, overloading,
spinning wheels, etc.), racing or participating in a racing event,
improper discon nection of components, modifying the exhaust
system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterior ation
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or
insect droppings, salt, sand, gravel, road hazards, hail, wind storms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday abrasion
from sand and dirt can affect the appearance of a vehicle’s wheels
(steel, chrome and aluminum) and other undercarriage parts. Some
surface corrosion with use is normal; it is not a defect and is not
covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal
main tenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs,
brake rotors, pads, linings or drums, windshield and rear window,
wheel alignment and wheel balancing (unless they are defective,
see page 7).
2007 CHRYSLER CROSSFIRE COUPE AND ROADSTER
18
CUSTOMER ASSISTANCE
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your
DaimlerChrysler Retailer; then with the General Manager or
owner, if necessary.
2. Give your retailer a reasonable length of time or number of
opportunities to satisfy you. In fact, your retailer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the following information:
❏ Your name, address and phone number
❏ The name of your retailer
❏ Your Vehicle Identification Number (VIN)
❏ Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
DaimlerChrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
2007 CHRYSLER CROSSFIRE COUPE AND ROADSTER
21
ROADSIDE ASSISTANCE
FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE
(SEE ALSO INSIDE FRONT COVER) If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada
or the United States: 1-800-363-4869 (this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle own er and be ready to provide:
❏ Your Vehicle Identification Number
❏ Your licence plate number
❏ Your odometer reading (kilometres)
❏ The location of your vehicle and the phone number where
you can be reached
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: In severe weather, some delays may be expected.
You will have to personally authorize the service
provided by the tow company.
If your vehicle is towed to a retailer, you are responsible
for contacting the retailer to authorize the service.
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs
after the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized retailer for further details.
*See page 10.
2007 CHRYSLER CROSSFIRE COUPE AND ROADSTER
