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Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be
in the on position, ACC,
or RAP. The parental
control button might
have been pressed.
Disc will not play. The system might be off.
The parental control
button might have been
pressed. The system
might be in auxiliary
source mode. Press the
AUX button to switch
between the DVD player
and the auxiliary source.
The disc is upside down
or is not compatible.
No sound. The volume on the
headphones could be
too low. Adjust the volume
on the right earpiece on
the wireless headphones.
If the DVD system is
being heard through the
vehicle speakers, adjust
the volume from the radio.
The radio must have the
RSE enabled by using
the SRCE button.
Problem Recommended Action
The picture does not
ll the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.Press and release the
size control button on the
remote control. This lls
the screen. If there are
borders on the top and
bottom, the movie could
have been made that way
for a standard screen.
I ejected the disc and
tried to take it out, but
it was pulled back into
the slot.Eject the disc again.
The language in the
audio or on the screen
is wrong.Press the main display
menu button on the
DVD player or the
remote control and
change the audio or
language selection on
the DVD menu.
The remote control
does not work.Point the remote control
directly at the transmitter
window. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed. The remote
control does not work
the RSA control, only
the RSE system.
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Page 286 of 510

Backglass Antenna (Sedan Only)
The AM-FM antenna is integrated with the
rear window defogger, located in the rear window.
Make sure that the inside surface of the rear
window is not scratched and that the grid lines on
the glass are not damaged. If the inside surface
is damaged, it could interfere with radio reception.
Notice:Using a razor blade or sharp object
to clear the inside rear window may damage
the rear window antenna and/or the rear
window defogger. Repairs would not be
covered by your warranty. Do not clear the
inside rear window with sharp objects.
Notice:Do not apply aftermarket glass tinting
with metallic lm. The metallic lm in some
tinting materials will interfere with or distort
the incoming radio reception. Any damage
caused to your backglass antenna due to
metallic tinting materials will not be covered
by your warranty.
Because this antenna is built into the rear window,
there is a reduced risk of damage caused by
car washes and vandals.If adding a cellular telephone to your vehicle,
and the antenna needs to be attached to the
glass, make sure that the grid lines for the
AM-FM antenna are not damaged. There is
enough space between the grid lines to attach
a cellular telephone antenna without interfering
with radio reception.
XM™ Satellite Radio Antenna
System
The XM™ Satellite Radio antenna is located on
the roof of your vehicle. Keep this antenna clear
of snow and ice build up for clear radio reception.
A vehicle with a sunroof might not get the best
performance from the XM™ system if the sunroof
is open.
Loading items onto the roof of your vehicle can
interfere with the performance of the XM™ system.
Make sure the XM™ Satellite Radio antenna is
not obstructed.
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Page 314 of 510

Here are some things you can check before a trip:
Windshield Washer Fluid:Is the reservoir
full? Are all windows clean inside and outside?
Wiper Blades:Are they in good shape?
Fuel, Engine Oil, Other Fluids:Have you
checked all levels?
Lamps:Are they all working? Are the
lenses clean?
Tires:They are vitally important to a safe,
trouble-free trip. Is the tread good enough
for long-distance driving? Are the tires
all in ated to the recommended pressure?
Weather Forecasts:What is the weather
outlook along your route? Should you
delay your trip a short time to avoid a major
storm system?
Maps:Do you have up-to-date maps?
Highway Hypnosis
Is there actually such a condition as highway
hypnosis? Or is it just plain falling asleep
at the wheel? Call it highway hypnosis, lack of
awareness, or whatever.
There is something about an easy stretch of
road with the same scenery, along with the
hum of the tires on the road, the drone of the
engine, and the rush of the wind against the
vehicle that can make you sleepy. Do not let it
happen to you! If it does, your vehicle can leave
the road in less than a second, and you could
crash and be injured.
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Page 321 of 510
You can run the engine to keep warm,
but be careful.
{CAUTION:
Snow can trap exhaust gases under
your vehicle. This can cause deadly
CO (carbon monoxide) gas to get inside.
CO could overcome you and kill you.
You cannot see it or smell it, so you
might not know it is in your vehicle.
Clear away snow from around the base
of your vehicle, especially any that is
blocking the exhaust pipe. And check
around again from time to time to be
sure snow does not collect there.
Open a window just a little on the side
of the vehicle that is away from the wind.
This will help keep CO out.
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Page 322 of 510

Run your engine only as long as you must.
This saves fuel. When you run the engine, make
it go a little faster than just idle. That is, push
the accelerator slightly. This uses less fuel for
the heat that you get and it keeps the battery
charged. You will need a well-charged battery
to restart the vehicle, and possibly for signaling
later on with your headlamps. Let the heater
run for a while.
Then, shut the engine off and close the window
almost all the way to preserve the heat. Start
the engine again and repeat this only when
you feel really uncomfortable from the cold.
But do it as little as possible. Preserve the
fuel as long as you can. To help keep warm,
you can get out of the vehicle and do some
fairly vigorous exercises every half hour or
so until help comes.If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
In order to free your vehicle when it is stuck,
you will need to spin the wheels, but you do not
want to spin your wheels too fast. The method
known as rocking can help you get out when you
are stuck, but you must use caution.
If your vehicle has a traction system, the traction
system can often help to free a stuck vehicle. See
Traction Control System (TCS) on page 295or
Enhanced Traction System (ETS) on page 297.
If the stuck condition is too severe for the traction
system to free the vehicle, turn the traction system
off and use the rocking method.
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Page 343 of 510