
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined
in Steps 1 and 2, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed in
about 70 days. We believe our impartial program
offers advantages over courts in most jurisdictions
because it is informal, quick, and free of charge.
477

Appearance Care (cont.)
Washing Your Vehicle.............................. 439
Weatherstrips........................................... 439
Windshield and Wiper Blades................... 440
Audio System.............................................. 228
Audio Steering Wheel Controls........282, 283
Backglass Antenna................................... 286
Care of Your CD and DVD Player............ 285
Care of Your CDs and DVDs................... 285
Fixed Mast Antenna................................. 285
Radio with CD................................230, 236
Radio with Six-Disc CD............................ 246
Rear Seat Audio (RSA)...................278, 280
Setting the Time with Radio Data
Systems (RDS)..................................... 230
Setting the Time without Radio Data
Systems (RDS)..................................... 229
Theft-Deterrent Feature............................ 281
Understanding Radio Reception............... 284
XM™ Satellite Radio Antenna System...... 286
Automatic Climate Control System............... 192
Automatic Headlamp System....................... 183
Automatic Transaxle
Fluid...............................................365, 366
Operation........................................124, 128B
Backglass Antenna...................................... 286
Battery........................................................ 384
Run-Down Protection............................... 186
Before Leaving on a Long Trip.................... 313
Brake
Emergencies............................................ 295
Parking.................................................... 132
Brakes........................................................ 381
System Warning Light.............................. 206
Braking....................................................... 292
Braking in Emergencies............................... 295
Break-In, New Vehicle................................. 117
Bulb Replacement....................................... 389
Halogen Bulbs......................................... 389
Headlamps, Front Turn Signal, and
Parking Lamps..................................... 390
License Plate Lamps................................ 393
Replacement Bulbs.................................. 394
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps..................................... 392
Buying New Tires........................................ 410
496

Park (P) Headlamps Off in Park (P)............ 181
Parking
Brake....................................................... 132
Over Things That Burn............................ 135
Passenger Airbag Status Indicator............... 203
Passenger Sensing System........................... 82
Passing....................................................... 302
PASS-Key
®III+........................................... 115
PASS-Key®III+ Operation........................... 115
Power
Door Locks.............................................. 105
Electrical System..................................... 446
Lift Seat..................................................... 16
Retained Accessory (RAP)....................... 119
Seat............................................................ 9
Steering Fluid.......................................... 379
Windows.................................................. 111
Pretensioners, Safety Belt............................. 41
Privacy........................................................ 486
Programmable Automatic Door Locks.......... 106
Q
Questions and Answers About
Safety Belts............................................... 24
R
Radios........................................................ 228
Care of Your CD and DVD Player............ 285
Care of Your CDs and DVDs................... 285
Radio with CD................................230, 236
Radio with Six-Disc CD............................ 246
Rear Seat Audio.............................278, 280
Setting the Time with Radio Data
Systems (RDS)..................................... 230
Setting the Time without Radio Data
Systems (RDS)..................................... 229
Theft-Deterrent......................................... 281
Understanding Reception......................... 284
Rear Compartment Storage Panel/Cover..... 161
Rear Door Security Locks........................... 107
Rear Reading Lamps.................................. 185
Rear Safety Belt Comfort Guides.................. 37
Rear Seat Audio (RSA)......................278, 280
Rear Seat Entertainment System................. 261
Rear Seat Operation..................................... 17
Rear Seat Passengers, Safety Belts.............. 34
Rear Windshield Washer/Wiper.................... 175
Rearview Mirror, Automatic Dimming with
Compass................................................. 141
505