If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
In order to free your vehicle when it is stuck, you
need to spin the wheels, but you do not want
to spin the wheels too fast. The method known as
rocking can help you get out when you are
stuck, but you must use caution.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or others
could be injured. And, the transmission or
other parts of the vehicle can overheat.
That could cause an engine compartment
re or other damage. When you are stuck,
spin the wheels as little as possible. Do not
spin the wheels above 35 mph (55 km/h) as
shown on the speedometer.Notice:Spinning the wheels can destroy parts
of your vehicle as well as the tires. If you
spin the wheels too fast while shifting
the transmission back and forth, you can
destroy the transmission.
For information about using tire chains on your
vehicle, seeTire Chains on page 364.
Rocking Your Vehicle to Get It Out
First, turn the steering wheel left and right.
That will clear the area around the front wheels.
Then shift back and forth between REVERSE (R)
and a forward gear, spinning the wheels as
little as possible. Release the accelerator pedal
while you shift, and press lightly on the accelerator
pedal when the transmission is in gear. By
slowly spinning the wheels in the forward and
reverse directions, you will cause a rocking motion
that may free your vehicle. If that does not get
your vehicle out after a few tries, it may need to be
towed out. If your vehicle does need to be
towed out, seeTowing Your Vehicle on page 266.
260
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
•Your name, home address, and home
telephone number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number
of the vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notification.
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
fines, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
432
