•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
•Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in
your vehicle.
•Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
•If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
•Choose a reputable collision repair facility
for your vehicle. Whether you select a
dealer/retailer or a private collision repair
facility to fix the damage, make sure you are
comfortable with them. Remember, you
will have to feel comfortable with their work
for a long time.
•Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you
have a question, ask for an explanation.
Reputable shops welcome this opportunity.
437
OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use.
Navigation System
If your vehicle has anavigation system,
use of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting,
and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does
not use or record personal information or link
with any other GM system containing personal
information.
443
Clock
Radios with Radio Data
Systems (RDS)..................................... 189
Radios without Radio Data
Systems (RDS)..................................... 189
Collision Damage Repair............................. 435
Comfort Guides, Rear Safety Belt................. 37
Compass..................................................... 134
Control of a Vehicle..................................... 232
Coolant
Engine Temperature Gage........................ 178
Heater, Engine......................................... 123
Cooling System........................................... 317
Cruise Control............................................. 151
Cruise Control Light.................................... 184
Customer Assistance Information
Courtesy Transportation........................... 432
Customer Assistance for Text Telephone
(TTY) Users.......................................... 428
Customer Assistance Offices.................... 428
Customer Satisfaction Procedure.............. 424
GM Mobility Reimbursement Program...... 429
Reporting Safety Defects to
General Motors..................................... 439
Reporting Safety Defects to the Canadian
Government.......................................... 439Customer Assistance Information (cont.)
Reporting Safety Defects to the United
States Government............................... 438
Roadside Assistance Program.................. 430
Service Publications Ordering
Information........................................... 440
D
Daytime Running Lamps............................. 156
Daytime Running Lamps Indicator Light....... 185
Defensive Driving........................................ 228
Doing Your Own Service Work.................... 291
Dome Lamp Override.................................. 157
Dome Lamps............................................... 157
Door
60/40 Swing-Out Side Door...................... 112
Cargo Door Relocking.............................. 109
Locks....................................................... 108
Power Door Locks................................... 109
Rear Door Security Locks........................ 110
Rear Doors.............................................. 114
Sliding Side Door..................................... 111
Driver
Position, Safety Belt................................... 23
448
