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At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on
page 102.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately if
it starts.3. On automatic transmission vehicles, try to
start the engine in each gear. The vehicle
should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your dealer/retailer for
service.
On manual transmission vehicles, put the shift
lever in NEUTRAL, push the clutch pedal
down halfway, and try to start the engine. The
vehicle should start only when the clutch
pedal is pushed down all the way to the oor.
If the vehicle starts when the clutch pedal
is not pushed all the way down, contact your
dealer/retailer for service.
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Automatic Transmission Shift Lock
Control System Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.2. Firmly apply the parking brake. SeeParking
Brake on page 102.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off and without applying the
regular brake, try to move the shift lever out
of PARK (P) with normal effort. If the shift
lever moves out of PARK (P), contact
your dealer/retailer for service.
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Page 442 of 488

Parking Brake and Automatic
Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of your vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding
ability: With the engine running and
transmission in NEUTRAL (N), slowly remove
foot pressure from the regular brake pedal.
Do this until the vehicle is held by the parking
brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your dealer/retailer if service is required.
Underbody Flushing Service
At least every spring, use plain water to ush any
corrosive materials from the underbody. Take
care to clean thoroughly any areas where mud and
other debris can collect.
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements
on page 430. Any additional information fromOwner Checks and Services on page 438can be added
on the following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
448
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
449
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
450
Page 451 of 488

Customer Assistance and Information....... 452
Customer Satisfaction Procedure............... 452
Online Owner Center................................. 455
Customer Assistance for Text
Telephone (TTY) Users.......................... 456
Customer Assistance Offices..................... 456
GM Mobility Reimbursement Program........ 457
Roadside Assistance Program................... 458
Courtesy Transportation............................. 461
Collision Damage Repair........................... 463
Reporting Safety Defects............................ 467
Reporting Safety Defects to the
United States Government..................... 467
Reporting Safety Defects to the
Canadian Government............................ 467Reporting Safety Defects to
General Motors...................................... 468
Service Publications Ordering
Information............................................. 468
Vehicle Data Recording and Privacy......... 470
Event Data Recorders............................... 470
OnStar...................................................... 471
Navigation System..................................... 471
Radio Frequency Identi cation (RFID)........ 471
Section 7 Customer Assistance Information
451