2007 CHEVROLET AVALANCHE mileage

U(Customization):Press this button to
customize the feature settings on your vehicle.
SeeDIC Vehicle Customization (With DIC Buttons)
on page 278for more information.
V(Set/Reset):Press this button to set or reset
certain functions and to turn off or acknowledge
messages on the DIC.
Trip/Fuel Menu Items
3
(Trip/Fuel):Press this button to scroll
through the following menu items:
Odometer
Press the trip/fuel button until ODOMETER
displays. This display shows the distance the
vehicle has been driven in either miles (mi)
or kilometers (km). Pressing the trip odometer
reset stem will also display the odometer.
To switch between English and metric
measurements, see “Units” later in this section.
Trip Odometer
Press the trip/fuel button until TRIP displays.
This display shows the current distance traveled
in either miles (mi) or kilometers (km) since the
last reset for the trip odometer. Pressing the
trip odometer reset stem will also display the
trip odometer.
The trip odometer can be reset to zero by pressing
the set/reset button while the trip odometer is
displayed. You can also reset the trip odometer
while it is displayed by pressing and holding
the trip odometer reset stem.
The trip odometer has a feature called the
retro-active reset. This can be used to set the
trip odometer to the number of miles (kilometers)
driven since the ignition was last turned on.
This can be used if the trip odometer is not
reset at the beginning of the trip.
To use the retro-active reset feature, press and
hold the set/reset button for at least four seconds.
The trip odometer will display the number of
miles (mi) or kilometers (km) driven since the
ignition was last turned on and the vehicle
was moving. Once the vehicle begins moving,
the trip odometer will accumulate mileage.
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The trip odometer has a feature called the
retro-active reset. This can be used to set the
trip odometer to the number of miles (kilometers)
driven since the ignition was last turned on.
This can be used if the trip odometer is not reset
at the beginning of the trip.
To use the retro-active reset feature, press and
hold the trip odometer reset stem for at least
four seconds. The trip odometer will display the
number of miles (mi) or kilometers (km) driven
since the ignition was last turned on and the
vehicle was moving. Once the vehicle begins
moving, the trip odometer will accumulate mileage.
For example, if the vehicle was driven 5 miles
(8 km) before it is started again, and then
the retro-active reset feature is activated, the
display will show 5 miles (8 km). As the vehicle
begins moving, the display will then increase
to 5.1 miles (8.2 km), 5.2 miles (8.4 km), etc.
If the retro-active reset feature is activated after
the vehicle is started, but before it begins moving,
the display will show the number of miles (mi)
or kilometers (km) that were driven during the
last ignition cycle.Oil Life
To access this display, the vehicle must be in
PARK (P). Press the trip odometer reset stem until
OIL LIFE REMAINING displays. This display
shows an estimate of the oil’s remaining useful
life. If you see 99% OIL LIFE REMAINING on
the display, that means 99% of the current oil
life remains. The engine oil life system will alert
you to change your oil on a schedule consistent
with your driving conditions.
When the remaining oil life is low, the CHANGE
ENGINE OIL SOON message will appear on
the display. See “CHANGE ENGINE OIL
SOON” underDIC Warnings and Messages
on page 267. You should change your oil as
soon as you can. SeeEngine Oil on page 446.
In addition to the engine oil life system
monitoring the oil life, additional maintenance
is recommended in the Maintenance Schedule
in this manual. SeeScheduled Maintenance
on page 563for more information.
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Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.If you want to do some of your own service work,
you should use the proper service manual. It
tells you much more about how to service your
vehicle than this manual can. To order the proper
service manual, seeService Publications
Ordering Information on page 600.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle
on page 86.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 578.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide
easier cold starting and better protection for
the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
Standard GM6094M are all you need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE ENGINE OIL SOON
message will come on. SeeDIC Warnings
and Messages on page 267. Change your oil
as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving
under the best conditions, the oil life system may
not indicate that an oil change is necessary for
over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your dealer
has GM-trained service people who will perform
this work using genuine GM parts and reset
the system. It is also important to check your oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, you
must change your oil at 3,000 miles (5 000 km)
since your last oil change. Remember to reset
the oil life system whenever the oil is changed.
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At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make
sure they are inated to the correct pressures.
Do not forget to check the spare tire. See
Ination - Tire Pressure on page 500. Check to
make sure the spare tire is stored securely.
SeeChanging a Flat Tire on page 516.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life
System service notication. Check the tires for
wear and, if necessary, rotate the tires. See
Tire Inspection and Rotation on page 506.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and
the regular brake. SeeParking Brake
on page 138.
Do not use the accelerator pedal, and be ready
to turn off the engine immediately if it starts.
3. Try to start the engine in each gear.
The vehicle should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your GM Goodwrench
®
dealer for service.
571

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service, or parts manager, contact the owner
of the dealership or the general manager.
STEP TWO:If after contacting a member of
dealership management, it appears your
concern cannot be resolved by the dealership
without further help, in the U.S., contact theChevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN).
This is available from the vehicle registration
or title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember
that your concern will likely be resolved at
a dealer’s facility. That is why we suggest you
follow Step One rst if you have a concern.
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STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your new
vehicle. However, if you continue to remain
unsatised after following the procedure outlined
in Steps 1 and 2, you should le with the Better
Business Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action, use
of the program is free of charge and your case will
generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
583

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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