2007 CHEVROLET AVALANCHE tow

Do not clean your vehicle using the following
cleaners or techniques:
Never use a knife or any other sharp object to
remove a soil from any interior surface.
Never use a stiff brush. It can cause damage
to your vehicle’s interior surfaces.
Never apply heavy pressure or rub
aggressively with a cleaning cloth. Use of
heavy pressure can damage your interior and
does not improve the effectiveness of soil
removal.
Use only mild, neutral-pH soaps. Avoid
laundry detergents or dishwashing soaps with
degreasers. Using too much soap will leave
a residue that leaves streaks and attracts dirt.
For liquid cleaners, about 20 drops per
gallon (3.78 L) of water is a good guide.
Do not heavily saturate your upholstery while
cleaning.
Damage to your vehicle’s interior may result
from the use of many organic solvents such
as naptha, alcohol, etc.
Fabric/Carpet
Use a vacuum cleaner with a soft brush
attachment frequently to remove dust and loose
dirt. A canister vacuum with a beater bar in
the nozzle may only be used on oor carpet and
carpeted oor mats. For soils, always try to remove
them rst with plain water or club soda. Before
cleaning, gently remove as much of the soil
as possible using one of the following techniques:
For liquids: gently blot the remaining soil
with a paper towel. Allow the soil to absorb into
the paper towel until no more can be
removed.
For solid dry soils: remove as much as
possible and then vacuum.
To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture.
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3. Start on the outside edge of the soil and
gently rub toward the center. Continue
cleaning, using a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a
mild soap solution and repeat the cleaning
process that was used with plain water.
If any of the soil remains, a commercial fabric
cleaner or spot lifter may be necessary. When a
commercial upholstery cleaner or spot lifter is to be
used, test a small hidden area for colorfastness
rst. If the locally cleaned area gives any
impression that a ring formation may result, clean
the entire surface.
After the cleaning process has been completed, a
paper towel can be used to blot excess moisture
from the fabric or carpet.Leather
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is
necessary, a soft cloth dampened with a mild soap
solution can be used. Allow the leather to dry
naturally. Do not use heat to dry. Never use steam
to clean leather. Never use spot lifters or spot
removers on leather. Many commercial leather
cleaners and coatings that are sold to preserve
and protect leather may permanently change
the appearance and feel of your leather and are
not recommended. Do not use silicone or
wax-based products, or those containing organic
solvents to clean your vehicle’s interior because
they can alter the appearance by increasing
the gloss in a non-uniform manner. Never use
shoe polish on your leather.
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Washing Your Vehicle
The paint nish on the vehicle provides beauty,
depth of color, gloss retention, and durability.
The best way to preserve the vehicle’s nish is to
keep it clean by washing it often with lukewarm
or cold water.
Do not wash the vehicle in the direct rays of the
sun. Use a car washing soap. Do not use
strong soaps or chemical detergents. Be sure to
rinse the vehicle well, removing all soap
residue completely. Approved cleaning products
can be obtained from your dealer. SeeVehicle
Care/Appearance Materials on page 545.Donot
use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning
agents should be ushed promptly and not allowed
to dry on the surface, or they could stain. Dry
the nish with a soft, clean chamois or an
all-cotton towel to avoid surface scratches and
water spotting.
High pressure car washes may cause water to
enter the vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps
and lenses. Follow instructions underWashing
Your Vehicle on page 541.
Finish Care
Occasional waxing or mild polishing of your
vehicle by hand may be necessary to remove
residue from the paint nish. You can get approved
cleaning products from your dealer. SeeVehicle
Care/Appearance Materials on page 545.
If your vehicle has a basecoat/clearcoat paint
nish, the clearcoat gives more depth and gloss to
the colored basecoat. Always use waxes and
polishes that are non-abrasive and made for a
basecoat/clearcoat paint nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
nish may damage it. Use only non-abrasive
waxes and polishes that are made for a
basecoat/clearcoat paint nish on your vehicle.
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Foreign materials such as calcium chloride and
other salts, ice melting agents, road oil and tar, tree
sap, bird droppings, chemicals from industrial
chimneys, etc., can damage your vehicle’s nish if
they remain on painted surfaces. Wash the vehicle
as soon as possible. If necessary, use non-abrasive
cleaners that are marked safe for painted surfaces
to remove foreign matter.
Exterior painted surfaces are subject to aging,
weather and chemical fallout that can take their toll
over a period of years. You can help to keep
the paint nish looking new by keeping your
vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly
to keep their luster. Washing with water is all
that is usually needed. However, you may
use chrome polish on chrome or stainless steel
trim, if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or
chrome polish, steam or caustic soap to clean
aluminum. A coating of wax, rubbed to high polish,
is recommended for all bright metal parts.
Windshield and Wiper Blades
If the windshield is not clear after using the
windshield washer, or if the wiper blade chatters
when running, wax, sap, or other material may
be on the blade or windshield.
Clean the outside of the windshield with a glass
cleaning liquid or powder and water solution.
The windshield is clean if beads do not form when
it is rinsed with water.
Grime from the windshield will stick to the wiper
blades and affect their performance. Clean
the blade by wiping vigorously with a cloth soaked
in full-strength windshield washer solvent. Then
rinse the blade with water.
Check the wiper blades and clean them as
necessary; replace blades that look worn.
Aluminum or Chrome-Plated Wheels
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean
towel. A wax may then be applied.
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(f)Lubricate all key lock cylinders, hood latch
assembly, secondary latch, pivots, spring anchor,
release pawl, midgate hinges, side storage
box door hinges, tailgate hinges, tailgate linkage,
outer tailgate handle pivot points, latch bolt,
fuel door hinge, locks, and folding seat hardware.
More frequent lubrication may be required
when exposed to a corrosive environment.
Applying silicone grease on weatherstrips with a
clean cloth will make them last longer, seal better,
and not stick or squeak.
(g)Check vent hose at transfer case for kinks and
proper installation.
(h)Change automatic transmission uid and lter
if the vehicle is mainly driven under one or
more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or
delivery service.(i)Drain, ush, and rell cooling system. This
service can be complex; you should have
your dealer perform this service. See Engine
Coolant on page 457 for what to use. Inspect
hoses. Clean radiator, condenser, pressure cap,
and ller neck. Pressure test the cooling
system and pressure cap.
(j)A uid loss in any vehicle system could indicate
a problem. Have the system inspected and
repaired and the uid level checked. Add uid if
needed.
(k)Inspect system. Check all fuel and vapor lines
and hoses for proper hook-up, routing, and
condition. Check that the purge valve works
properly, if equipped. Replace as needed.
(l)If you drive regularly under dusty conditions,
inspect the lter at each engine oil change.
(m)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
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Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(about $5 in the U.S. and 10 litres in
Canada). Service to provide diesel may be
restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration
and personal ID before lock-out service
is provided. Lock-out service will be covered
at no charge if you are unable to gain
entry into your vehicle.If your vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized dealership.
In the U.S., replacement keys made at
the customer’s expense will be covered within
10 miles (16 km).
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in
sand, mud, or snow.
Flat Tire Change:If your vehicle has a spare
tire, installation of the tire in good condition
will be covered at no charge. The customer is
responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered
at no charge.
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For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers
call1-800-268-6800.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
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If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your
lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 588for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
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