2007 CADILLAC XLR V service

Transmission Shift Lock Control System
Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.
2. Firmly apply the parking brake. SeeParking
Brake on page 97.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off and without applying the
regular brake, try to move the shift lever out
of PARK (P) with normal effort. If the shift
lever moves out of PARK (P), contact your GM
Goodwrench
®dealer for service.
Parking Brake and Transmission Park (P)
Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of your vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.
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Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding ability:
With the engine running and transmission in
NEUTRAL (N), slowly remove foot pressure
from the regular brake pedal. Do this until the
vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your GM Goodwrench
®dealer if service is
required.
Underbody Flushing Service
At least every spring, use plain water to ush any
corrosive materials from the underbody. Take
care to clean thoroughly any areas where mud and
other debris can collect.
Recommended Fluids and
Lubricants
Fluids and lubricants identied below by name,
part number, or specication may be obtained from
your dealer.
Usage Fluid/Lubricant
Engine OilThe engine requires a special
engine oil meeting GM Standard
GM4718M. Oils meeting this
standard may be identied as
synthetic, and should also be
identied with the American
Petroleum Institute (API) Certied
for Gasoline Engines starburst
symbol. However, not all synthetic
API oils with the starburst symbol
will meet this GM standard. You
should look for and use only an oil
that meets GM Standard GM4718M.
GM Goodwrench
®oil meets all the
requirements for your vehicle. For
the proper viscosity, seeEngine Oil
on page 377.
Engine Cooling
System50/50 mixture of clean, drinkable
water and use only DEX-COOL
®
Coolant. SeeEngine Coolant on
page 385.
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements on
page 462. Any additional information fromOwner Checks and Services on page 470can be added on the
following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
477

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
478

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
479

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
480

Customer Assistance and Information....... 482
Customer Satisfaction Procedure............... 482
Online Owner Center................................. 484
Customer Assistance for Text
Telephone (TTY) Users.......................... 485
Customer Assistance Offices..................... 485
GM Mobility Reimbursement Program........ 486
Roadside Service...................................... 487
Courtesy Transportation............................. 488
Vehicle Data Collection and Event Data
Recorders.............................................. 491
Collision Damage Repair........................... 492Reporting Safety Defects............................ 496
Reporting Safety Defects to the
United States Government..................... 496
Reporting Safety Defects to the
Canadian Government............................ 496
Reporting Safety Defects to
General Motors...................................... 497
Service Publications Ordering
Information............................................. 497
Section 8 Customer Assistance Information
481

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the Cadillac Customer
Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact the Canadian
Cadillac Customer Communication Centre by
calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
482