Aluminum or Chrome-Plated Wheels
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean
towel. A wax may then be applied.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or
cleaners that contain acid on aluminum or
chrome-plated wheels, you could damage the
surface of the wheel(s). The repairs would
not be covered by your warranty. Use
only GM-approved cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is similar to the
painted surface of your vehicle. Do not use strong
soaps, chemicals, abrasive polishes, abrasive
cleaners, cleaners with acid, or abrasive cleaning
brushes on them because you could damage
the surface. Do not use chrome polish on
aluminum wheels.Notice:Using chrome polish on aluminum
wheels could damage the wheels. The repairs
would not be covered by your warranty.
Use chrome polish on chrome wheels only.
Use chrome polish only on chrome-plated wheels,
but avoid any painted surface of the wheel, and
buff off immediately after application.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide
tire cleaning brushes, you could damage
the aluminum or chrome-plated wheels. The
repairs would not be covered by your warranty.
Never drive a vehicle equipped with aluminum
or chrome-plated wheels through an
automatic car wash that uses silicone carbide
tire cleaning brushes.
Do not take your vehicle through an automatic car
wash that has silicone carbide tire cleaning
brushes. These brushes can also damage the
surface of these wheels.
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Roadside Service
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner with the advantage of
contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can
provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary
Cadillac parts and tools required to handle most
roadside repairs.
Cadillac Roadside Service
®can be reached by
dialing1-800-882-1112, 24 hours a day, 365 days
a year. This service is provided at no charge
for any situation covered by the base warranty
coverage and at a nominal charge if the Cadillac is
no longer covered by the base warranty.
Roadside Service is available only in the United
States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac
Owner Privileges™ at “no charge,” throughout
yourCadillac Warranty Period — 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for
the following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months/50,000 miles (80 000 km) warranty
period. Items covered are hotel, meals,
and rental car.
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Roadside Service Availability
Wherever you drive in the United States or
Canada, an advisor is available to assist you over
the phone. A dealer technician, if available, can
travel to your location within a 30 mile (50 km)
radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will
assist you and request the following information:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identi cation Number
(VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners
who have hearing difficulties or are speech
impaired. Cadillac has installed special
telecommunication devices called Text Telephone
(TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation
options are available when warranty repairs
are required. This will reduce your inconvenience
during warranty repairs.
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If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help. Do
not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside Service
on page 487for more information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
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