2007 CADILLAC STS V mileage

Speedometer and Odometer
Your speedometer lets you see your speed in
both miles per hour (mph) and kilometers per
hour (km/h). See “MPH (km)” underDIC Controls
and Displays on page 258for more information.
The odometer mileage can be checked without the
vehicle running. Your vehicle’s odometer works
together with the driver information center.
You can set a Trip A and a Trip B odometer. See
“Trip Information” underDIC Controls and
Displays on page 258for more information.
If your vehicle ever needs a new odometer
installed, the new one will be set to the correct
mileage total of the old odometer.
Tachometer
This gage indicates
the engine speed
in revolutions
per minute (rpm).
Safety Belt Reminder Light
When the ignition button is pressed to START, a
chime will be provided for several seconds to
remind people to buckle their safety belts. The
driver safety belt light will also be provided and stay
on for several seconds, then it will ash for several
more. You should buckle your seat belt.
This chime and light will
be repeated if the driver
remains unbuckled
and the vehicle
is in motion.
If the driver’s belt is buckled, neither the chime nor
the light will be provided.
243

Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.If you want to do some of your own service work,
you should use the proper service manual. It
tells you much more about how to service your
vehicle than this manual can. To order the proper
service manual, seeService Publications
Ordering Information on page 543.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 78.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 521.
364

Your vehicle’s engine is lled at the factory with a
Mobil 1®synthetic oil, which meets all
requirements for your vehicle.
Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard
GM4718M may not be available. You can add
substitute oil designated SAE 5W-30 with
the starburst symbol at all temperatures. Substitute
oil not meeting GM Standard GM4718M should
not be used for an oil change.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
standards are all you need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.
Notice:If your vehicle is an STS-V model, the
engine uses a special oil lter. The use of
any other engine oil lter could lead to lter
failure and result in severe engine damage.
Damage caused by use of the wrong engine oil
lter would not be covered by your new
vehicle warranty.
383

At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil
if necessary. SeeEngine Oil on page 380for
further details.
Notice:It is important to check the engine oil
regularly and keep it at the proper level.
Failure to keep the engine oil at the proper
level can cause damage to the engine not
covered by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 389for further details.
Intercooler Coolant Level Check
(4.4L Supercharged Engine)
Check the coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 389for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure
they are inated to the correct pressures. Do not
forget to check the spare tire. SeeInation - Tire
Pressure on page 431. Check to make sure the
spare tire is stored securely. SeeChanging a Flat
Tire on page 464.
Tire Wear Inspection
Tire rotation is recommended if your vehicle has
the same size tires at all four wheel positions
and may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if
necessary, rotate the tires. SeeTire Inspection
and Rotation on page 438.
513

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the Cadillac Customer
Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact the Canadian
Cadillac Customer Communication Centre by
calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN).
This is available from the vehicle registration
or title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
526

STEP THREE:Both General Motors and your
dealer are committed to making sure you are
completely satised with your new vehicle.
However, if you continue to remain unsatised
after following the procedure outlined in Steps One
and Two, you should le with the BBB Auto Line
Program to enforce any additional rights you
may have. Canadian owners refer to your
Warranty and Owner Assistance Information
booklet for information on the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
527

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a
destination up to 10 miles (16 km) from the
dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs,
reimbursement of public transportation expenses
may be available, for up to a maximum of
ve days. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses may
be available, up to a ve-day maximum. Claim
amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Reimbursement
will be limited to a maximum amount per day and
must be supported by receipts. This requires
that you sign and complete a rental agreement and
meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes,
levies, usage fees, excessive mileage or rental
usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it is not part of the New Vehicle Limited
Warranty. A separate booklet entitledWarranty
and Owner Assistance Informationfurnished with
each new vehicle provides detailed warranty
coverage information.
535