2007 CADILLAC SRX mileage

Speedometer and Odometer
The speedometer lets you see your speed
in both miles per hour (mph) and kilometers
per hour (km/h). See “SPEEDOMETER” under
DIC Controls and Displays on page 215for more
information.
The odometer mileage can be checked without the
vehicle running. Your vehicle’s odometer works
together with the driver information center.
You can set a Trip A and a Trip B odometer. See
“Trip Fuel” underDIC Controls and Displays on
page 215for more information.
If your vehicle ever needs a new odometer
installed, the new one will be set to the correct
mileage total of the old odometer.
Tachometer
This gage indicates the engine speed in
revolutions per minute (rpm).
Engine Speed Limiter
This feature prevents the engine from operating at
too many revolutions per minute (rpm). When
the engine’s rpms are too high, the throttle
is closed to reduce speed. If this is not sufficient,
then the fuel supply to the engine will be
limited. When the rpms return to normal, the fuel
supply will return to normal. This helps prevent
damage to the engine.
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Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.If you want to do some of your own service work,
you should use the proper service manual. It
tells you much more about how to service your
vehicle than this manual can. To order the proper
service manual, seeService Publications
Ordering Information on page 505.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 87.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 484.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your
vehicle can affect the airow around it. This may
cause wind noise and affect windshield washer
performance. Check with your dealer before
adding equipment to the outside of your vehicle.
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Look for this on the oil container, and use only
those oils that are identied as meeting GM
Standard GM4718M and have the starburst symbol
on the front of the oil container.
Your vehicle’s engine is lled at the factory with a
Mobil 1
®synthetic oil, which meets all
requirements for your vehicle.
Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard
GM4718M may not be available. You can add
substitute oil designated SAE 5W-30 with
the starburst symbol at all temperatures. Substitute
oil not meeting GM Standard GM4718M should
not be used for an oil change.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
standards are all you need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.
When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE ENGINE OIL SOON
message in the DIC will come on. Change the oil
as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving
under the best conditions, the oil life system may
not indicate that an oil change is necessary for
over a year.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by
your dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the Cadillac Customer
Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact the Canadian
Cadillac Customer Communication Centre by
calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
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STEP THREE:Both General Motors and your
dealer are committed to making sure you are
completely satised with your new vehicle.
However, if you continue to remain unsatised
after following the procedure outlined in Steps One
and Two, you should le with the BBB Auto Line
Program to enforce any additional rights you
may have. Canadian owners refer to your
Warranty and Owner Assistance Information
booklet for information on the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with
minimal interruption of your daily schedule. This
includes one-way or round trip shuttle service to a
destination up to 10 miles (16 km) from the
dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs,
reimbursement of public transportation expenses
may be available, for up to a maximum of ve days.
In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses may be available, up to a
ve-day maximum. Claim amounts should reect
actual costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Reimbursement
will be limited to a maximum amount per day and
must be supported by receipts. This requires
that you sign and complete a rental agreement and
meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes,
levies, usage fees, excessive mileage or rental
usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it is not part of the New Vehicle Limited
Warranty. A separate booklet entitledWarranty
and Owner Assistance Informationfurnished with
each new vehicle provides detailed warranty
coverage information.
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