2007 CADILLAC ESCALADE ESV ESP

Cold Tire Pressure:The amount of air pressure
in a tire, measured in pounds per square inch
(psi) or kilopascals (kPa) before a tire has built up
heat from driving. SeeInation - Tire Pressure
on page 460.
Curb Weight:This means the weight of a motor
vehicle with standard and optional equipment
including the maximum capacity of fuel, oil, and
coolant, but without passengers and cargo.
DOT Markings:A code molded into the sidewall
of a tire signifying that the tire is in compliance
with the U.S. Department of Transportation (DOT)
motor vehicle safety standards. The DOT code
includes the Tire Identication Number (TIN),
an alphanumeric designator which can also identify
the tire manufacturer, production plant, brand,
and date of production.
GVWR:Gross Vehicle Weight Rating. See
Loading Your Vehicle on page 370.
GAWR FRT:Gross Axle Weight Rating for the
front axle. SeeLoading Your Vehicle on page 370.
GAWR RR:Gross Axle Weight Rating for the
rear axle. SeeLoading Your Vehicle on page 370.Intended Outboard Sidewall:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated.
The maximum air pressure is molded onto
the sidewall.
Maximum Load Rating:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
Maximum Loaded Vehicle Weight:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
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A Tire and Loading Information label is attached to
the vehicle’s center pillar (B-pillar), below the
driver’s door lock post (striker). This label lists your
vehicle’s original equipment tires and their
recommended cold tire ination pressures. The
recommended cold tire ination pressure,
shown on the label, is the minimum amount of air
pressure needed to support your vehicle’s
maximum load carrying capacity.
For additional information regarding how much
weight your vehicle can carry, and an example of
the tire and loading information label, see
Loading Your Vehicle on page 370.
When to Check
Check your tires once a month or more. Do not
forget to check the spare tire. For additional
information regarding the spare tire, seeSpare
Tire on page 495.
How to Check
Use a good quality pocket-type gage to check tire
pressure. You cannot tell if your tires are
properly inated simply by looking at them. Radial
tires may look properly inated even when
they’re underinated. Check the tire’s ination
pressure when the tires are cold. Cold means your
vehicle has been sitting for at least three hours
or driven no more than 1 mile (1.6 km).
Remove the valve cap from the tire valve stem.
Press the tire gage rmly onto the valve to
get a pressure measurement. If the cold tire
ination pressure matches the recommended
pressure on the Tire and Loading Information
label, no further adjustment is necessary. If the
ination pressure is low, add air until you reach the
recommended amount.
If you overll the tire, release air by pushing on
the metal stem in the center of the tire valve.
Recheck the tire pressure with the tire gage.
Be sure to put the valve caps back on the valve
stems. They help prevent leaks by keeping out dirt
and moisture.
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Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires
as soon as possible, and inate them to the
proper pressure. Driving on a signicantly
under-inated tire causes the tire to overheat and
can lead to tire failure. Under-ination also
reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-ination has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the
system is not operating properly. The TPMS
malfunction indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will ash for approximately
one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the
malfunction exists.When the malfunction indicator is illuminated, the
system may not be able to detect or signal low
tire pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
The CHECK TIRE PRESSURE warning message
and low tire pressure light (telltale) will come
on each time the vehicle is started until the tires
are inated to the correct ination pressure.
The Tire and Loading Information label
(tire information placard) shows the size of your
vehicle’s original tires and the correct ination
pressure for your vehicle’s tires when they
are cold. SeeInation - Tire Pressure on
page 460. For the location of the tire and loading
information label, seeLoading Your Vehicle
on page 370.
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While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from
the norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is
much more likely to leak out slowly. But if you
should ever have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel rmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout
remove your foot from the accelerator pedal. Get
the vehicle under control by steering the way
you want the vehicle to go. It may be very bumpy
and noisy, but you can still steer. Gently brake
to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous
without the appropriate safety equipment
and training. The jack provided with your
vehicle is designed only for changing a
at tire. If it is used for anything else, you
or others could be badly injured or killed
if the vehicle slips off the jack. Use the
jack provided with your vehicle only for
changing a at tire.
If a tire goes at, the next part shows how to use
the jacking equipment to change a at tire
safely.
Changing a Flat Tire
If a tire goes at, avoid further tire and wheel
damage by driving slowly to a level place. Turn on
your vehicle’s hazard warning ashers. See
Hazard Warning Flashers on page 194for more
information.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by
your dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service or parts manager, contact the owner
of the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Cadillac
Customer Assistance Center, 24 hours a day,
by calling 1-800-458-8006. In Canada, contact
the Canadian Cadillac Customer Communication
Centre by calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN).
This is available from the vehicle registration
or title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember
that your concern will likely be resolved at
a dealer’s facility. That is why we suggest you
follow Step One rst if you have a concern.
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Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the US and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane and
other alternative fuels will not be provided
through this service.
Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge.
The customer is responsible for the repair
or replacement of the tire if not covered by
a warrantable failure.
Trip Interruption:If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the 48 months/
50,000 miles (80 000 km) warranty period.
Items covered are hotel, meals, and rental car.
Additional Services for Canadian
Customers
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed,
computer-personalized maps, highlighting
your choice of either the most direct route or
the most scenic route to your destination,
anywhere in North America, along with
any helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it is best to allow three weeks
before your planned departure date. Trip
routing requests will be limited to six
per calendar year.
Alternative Service:There may be times
when Roadside Service cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100
upon submission of the original receipt to
Cadillac Roadside Service
®.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle Service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and
public transportation is used as “shuttle service,”
the reimbursement is limited to the associated
shuttle allowance (contact your dealer) and must
be supported by original receipts.In addition, in the U.S., should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should reect
actual costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for a
warranty repair. Taxi reimbursement may also be
available if you meet the eligibility for a courtesy
rental and a rental vehicle is not practical for your
requirements. Rental and taxi reimbursement will
be limited (contact your dealer) and must be
supported by original receipts. This requires that
you sign and complete a rental agreement and
meet state/provincial, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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