You will need a well-charged battery to restart the
vehicle, and possibly for signaling later on with
your headlamps. Let the heater run for a while.
Then, shut the engine off and close the window
almost all the way to preserve the heat. Start
the engine again and repeat this only when you
feel really uncomfortable from the cold. But do it as
little as possible. Preserve the fuel as long as
you can. To help keep warm, you can get out of
the vehicle and do some fairly vigorous exercises
every half hour or so until help comes.
If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
In order to free your vehicle when it is stuck, you
need to spin the wheels, but you do not want
to spin the wheels too fast. The method known as
rocking can help you get out when you are
stuck, but you must use caution.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or
others could be injured. And, the
transmission or other parts of the vehicle
can overheat. That could cause an engine
compartment re or other damage. When
you are stuck, spin the wheels as little as
possible. Do not spin the wheels above
35 mph (55 km/h) as shown on the
speedometer.
Notice:Spinning the wheels can destroy parts
of your vehicle as well as the tires. If you
spin the wheels too fast while shifting
the transmission back and forth, you can
destroy the transmission.
For information about using tire chains on your
vehicle, seeTire Chains on page 418.
320
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identi cation Number
(VIN), odometer reading, and date of delivery
While we hope you never have the occasion to use
our service, it is added security while traveling
for you and your family. Remember, we are only a
phone call away. In the United States or Canada,
customers call Roadside Service:1-800-882-1112.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada1-888-889-2438— daily, 24 hours.Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Service program at
any time without noti cation.Towing and Road Service Exclusions
Speci cally excluded from Roadside Service
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
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