2007 CADILLAC CTS tow

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need.
If they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer/retailer or a private collision repair
facility to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
498

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially
value the repair using aftermarket parts.Discuss this with your repair professional, and
insist on Genuine GM parts. Remember if
your vehicle is leased you may be obligated to
have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
499

Passenger Compartment Air Filter............... 195
Passenger Sensing System........................... 82
Passing....................................................... 301
Power
Door Locks.............................................. 101
Electrical System..................................... 446
Lumbar Controls........................................ 10
Retained Accessory (RAP)....................... 119
Seat............................................................ 9
Steering Fluid.......................................... 368
Windows.................................................. 108
Pretensioners, Safety Belt............................. 41
Programmable Automatic Door Locks.......... 102
Q
Questions and Answers About
Safety Belts............................................... 24
R
Radios........................................................ 258
Care of Your CD Player........................... 283
Care of Your CDs.................................... 283
Navigation/Radio System, see
Navigation Manual................................ 279
Radio with CD......................................... 260Radios (cont.)
Setting the Time...................................... 259
Theft-Deterrent......................................... 279
Understanding Reception......................... 282
Reading Lamps........................................... 185
Rear Axle.................................................... 382
Limited-Slip.............................................. 297
Rear Door Security Locks........................... 103
Rear Safety Belt Comfort Guides.................. 38
Rear Seat Passengers, Safety Belts.............. 34
Rearview Mirror, Automatic Dimming
with OnStar
®............................................ 136
Rearview Mirror, Automatic Dimming
with OnStar
®and Compass..................... 137
Reclining Seatbacks...................................... 14
Recommended Fluids and Lubricants.......... 473
Recongurable Steering Wheel Controls...... 169
Recreational Vehicle Towing........................ 326
Remote Keyless Entry (RKE) System............ 96
Remote Keyless Entry (RKE) System,
Operation................................................... 97
Removing the Flat Tire and Installing
the Spare Tire.......................................... 426
Removing the Spare Tire and Tools............ 425
Replacement Bulbs..................................... 389
Reporting Safety Defects
Canadian Government............................. 500
513

Theft-Deterrent, Radio................................. 279
Theft-Deterrent System................................ 111
Theft-Deterrent Systems.............................. 111
Immobilizer.............................................. 113
Immobilizer Operation.............................. 114
Tilt Wheel.................................................... 169
Time, Setting............................................... 259
Tire
Pressure Light.......................................... 208
Pressure Warning Message...................... 221
Tires........................................................... 392
Aluminum or Chrome-Plated
Wheels, Cleaning.................................. 441
Buying New Tires..................................... 411
Chains..................................................... 418
Changing a Flat Tire................................ 424
Cleaning.................................................. 442
Compact Spare Tire................................. 434
Different Size........................................... 414
High-Speed Operation.............................. 404
If a Tire Goes Flat................................... 422
Ination - Tire Pressure............................ 402
Inspection and Rotation............................ 409
Installing the Spare Tire........................... 426
Lifting Your Vehicle.................................. 418
Pressure Monitor System......................... 405Tires (cont.)
Removing the Flat Tire............................. 426
Removing the Spare Tire and Tools......... 425
Run-Flat................................................... 400
Storing a Flat or Spare Tire and Tools..... 433
Tire Sidewall Labeling.............................. 394
Tire Terminology and Denitions............... 397
Uniform Tire Quality Grading.................... 414
Wheel Alignment and Tire Balance........... 416
Wheel Replacement................................. 416
When It Is Time for New Tires................. 411
Winter Tires............................................. 393
Towing
Recreational Vehicle................................. 326
Towing a Trailer....................................... 328
Your Vehicle............................................. 326
Traction
Control System (TCS).....................293, 295
Control System Warning Light.................. 206
Limited-Slip Rear Axle.............................. 297
StabiliTrak
®System................................. 297
Transmission
Fluid, Automatic....................................... 353
Fluid Hot Message................................... 219
Fluid, Manual........................................... 354
Transmission Operation, Automatic.............. 122
516