2007 CADILLAC CTS service schedule

When you go to your GM Goodwrench®dealer for
your service needs, you will know that GM-trained
and supported service technicians will perform
the work using genuine GM parts.
If you want to purchase service information,
seeService Publications Ordering Information
on page 501.
Owner Checks and Services on page 469tells you
what should be checked, when to check it, and
what you can easily do to help keep your vehicle in
good condition.
The proper replacement parts, uids, and
lubricants to use are listed inRecommended
Fluids and Lubricants on page 473andNormal
Maintenance Replacement Parts on page 475.
When your vehicle is serviced, make sure these
are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of
genuine GM parts.Scheduled Maintenance
When the Change Engine Oil message in the
Driver Information Center (DIC) comes on,
it means that service is required for your vehicle.
Have your vehicle serviced as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions,
the engine oil life system may not indicate
that vehicle service is necessary for over a year.
However, your engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your GM Goodwrench
®
dealer has GM-trained service technicians who will
perform this work using genuine GM parts and
reset the system.
If the engine oil life system is ever reset
accidentally, you must service your vehicle within
3,000 miles (5 000 km) since your last service.
Remember to reset the oil life system whenever
the oil is changed. SeeEngine Oil Life System on
page 349for information on the Engine Oil Life
System and resetting the system.
462

When the Change Engine Oil message appears,
certain services, checks, and inspections are
required. Required services are described in the
following for “MaintenanceI” and “MaintenanceII.”
Generally, it is recommended that your rst
service be MaintenanceI, your second service
be MaintenanceII, and that you alternate
MaintenanceIand MaintenanceIIthereafter.
However, in some cases, MaintenanceIImay be
required more often.MaintenanceI— Use MaintenanceIif the
change engine oil message comes on within
10 months since the vehicle was purchased or
MaintenanceIIwas performed.
MaintenanceII— Use MaintenanceIIif the
previous service performed was MaintenanceI.
Always use MaintenanceIIwhenever the message
comes on 10 months or more since the last
service or if the message has not come on at all
for one year.
Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. SeeEngine Oil on page 346. Reset oil life system.
SeeEngine Oil Life System on page 349.An Emission Control Service.••
Visually check for any leaks or damage.See footnote (k).••
Inspect engine air cleaner lter. If necessary, replace lter. SeeEngine Air
Cleaner/Filter on page 351.See footnote (n).•
Rotate tires and check ination pressures and wear. SeeTire Inspection and
Rotation on page 409and “Tire Wear Inspection” inAt Least Once a Month on
page 470.••
463

Scheduled Maintenance (cont’d)
Service MaintenanceIMaintenanceII
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. See “Additional Required Services”
in this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Replace passenger compartment air lter.See footnote (g).•
464

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements on
page 460. Any additional information fromOwner Checks and Services on page 469can be added on the
following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
477

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information can
be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers/retailers for service
nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
485

Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(United States) or Base Warranty Coverage
period (Canada), provided by the New Vehicle
Limited Warranty, interim transportation may
be available under the courtesy transportation
program. Several courtesy transportation options
are available when warranty repairs are required
to assist in reducing your inconvenience.
Courtesy Transportation is not part of the new
Vehicle Limited Warranty and is available only at
participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this,
and ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
492

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle Service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and
public transportation is used as “shuttle service,”
the reimbursement is limited to the associated
shuttle allowance (contact your dealer) and
must be supported by original receipts.In addition, in the United States, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Taxi reimbursement
may also be available if you meet the eligibility
for a courtesy rental and a rental vehicle is
not practical for your requirements. Rental and taxi
reimbursement will be limited (contact your
dealer) and must be supported by original receipts.
This requires that you sign and complete a
rental agreement and meet state/provincial, local
and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card,
etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
493

In Canada, the service bulletin reference number
can be obtained by contacting your GM dealer
or by calling 1-800-GMDRIVE (1-800-463-7483).
This reference number is needed to order the
service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
includes the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, specify year and
model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
502