2007 BUICK TERRAZA tow

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this, and
ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
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If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company. In
such cases, you can have control of the repair and
parts choices as long as cost stays within
reasonable limits.
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Q
Questions and Answers About Safety Belts...... 30
R
Radiator Pressure Cap................................ 423
Radios........................................................ 258
Care of Your CD and DVD Player............ 343
Care of Your CDs and DVDs................... 343
Navigation/Radio System, see
Navigation Manual................................ 282
Radio with CD......................................... 260
Rear Seat Audio.............................314, 316
Setting the Time...................................... 259
Theft-Deterrent......................................... 340
Understanding Reception......................... 342
Rear Climate Control System.............200, 203
Rear Reading Lamps.................................. 186
Rear Safety Belt Comfort Guides.................. 45
Rear Seat Audio (RSA)......................314, 316
Rear Seat Entertainment System........282, 298
Rear Seat Operation..................................... 16
Rear Seat Passengers, Safety Belts.............. 42
Rear Windshield Washer/Wiper.................... 176
Rearview Mirrors......................................... 143Reclining Seatbacks...................................... 12
Recommended Fluids and Lubricants.......... 518
Recreational Vehicle Towing........................ 384
Remote Keyless Entry System...................... 98
Remote Keyless Entry System, Operation..... 99
Removing the Flat Tire and
Installing the Spare Tire........................... 474
Removing the Spare Tire and Tools............ 472
Replacement Bulbs..................................... 447
Reporting Safety Defects
Canadian Government............................. 543
General Motors........................................ 543
United States Government....................... 543
Restraint System Check
Checking the Restraint Systems................. 93
Replacing Restraint System Parts
After a Crash......................................... 94
Retained Accessory Power (RAP)................ 130
Right Front Passenger Position,
Safety Belts............................................... 41
Roadside
Assistance Program................................. 532
Rocking Your Vehicle to Get it Out.............. 378
Routing, Engine Drive Belt.......................... 521
Running the Engine While Parked............... 142
558

Tires (cont.)
Inspection and Rotation............................ 459
Installing the Spare Tire........................... 474
Removing the Flat Tire............................. 474
Removing the Spare Tire and Tools......... 472
Secondary Latch System......................... 481
Storing a Flat or Spare Tire and Tools..... 483
Tire Sidewall Labeling.............................. 450
Tire Terminology and Denitions............... 453
Uniform Tire Quality Grading.................... 464
Wheel Alignment and Tire Balance........... 465
Wheel Replacement................................. 465
When It Is Time for New Tires................. 461
Towing
Recreational Vehicle................................. 384
Towing a Trailer....................................... 386
Your Vehicle............................................. 384
Traction
Control System (TCS).............................. 353
Control System Warning Light.................. 216
StabiliTrak
®System................................. 355
Transaxle
Fluid, Automatic....................................... 417
Transaxle Operation, Automatic................... 133
Trip Odometer............................................. 209
Turn and Lane-Change Signals................... 173
Turn Signal/Multifunction Lever.................... 173
U
Ultrasonic Rear Parking Assist (URPA)........ 188
Understanding Radio Reception................... 342
Uniform Tire Quality Grading....................... 464
Universal Home Remote System........147, 148
Operation........................................149, 154
V
Vehicle
Control..................................................... 350
Damage Warnings....................................... 5
Loading.................................................... 378
Symbols...................................................... 5
Vehicle Data Collection and
Event Data Recorders .............................. 537
Vehicle Identication
Number (VIN).......................................... 496
Service Parts Identication Label.............. 496
Vehicle Personalization
DIC .......................................................... 249
Ventilation Adjustment.................................. 200
Visors.......................................................... 123
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