If you ever have a problem on the road and do not
have a spare fuse, you can borrow one that has
the same amperage or use one of the spare fuses
in the underhood fuse block. Just pick some
feature of your vehicle that you can get along
without, like the radio or cigarette lighter, and use
its fuse if it is the right amperage. Replace it
as soon as you can.
There are two fuse blocks in your vehicle, the
instrument panel fuse block and the underhood
fuse block.
Instrument Panel Fuse Block
The instrument panel fuse block is located at the
right end of the instrument panel, on the
passenger’s side of the vehicle. Open the front
passegner’s door, and remove the cover, to
access the fuse block.
Your vehicle may not have all of the fuses listed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identi cation Number. This is available
from the vehicle registration or title, or the
plate at the top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow Step
One rst if you have a concern.
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