2007 BUICK RAINIER phone

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen
to any of the sources: radio, cassette tapes,
CDs, or DVDs. However, the rear seat passengers
can only control the sources that the front seat
passengers are not listening to. For example, rear
seat passengers may listen to and control
cassette tapes, CDs, or DVDs through the
headphones while the driver listens to the radio
through the front speakers. The rear seat
passengers have control of the volume for each
set of headphones.
The front seat audio controls always have priority
over the RSA controls. If the front seat
passengers switch the source for the main radio to
a remote source, the RSA will not be able to
control the source. You can operate the rear seat
audio when the main radio is off.
P(Power):Press this button to turn the system
on or off. The rear speakers will be muted
when the power is turned on.
u(Volume):Turn this knob to increase or to
decrease the volume. The left volume knob
controls the left wired headphones and the right
volume knob controls the right wired headphones.
SRCE (Source):Press this button to select a
source: radio, cassette tape, CD, or DVD.
The inactive tape, CD, or DVD will remain safely
inside the radio for future listening.
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Radio Reception
You may experience frequency interference and
static during normal radio reception if items
such as cellphone chargers, vehicle convenience
accessories, and external electronic devices
are plugged into the accessory power outlet. If
there is interference or static, unplug the item from
the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can
cause station frequencies to interfere with each
other. For better radio reception, most AM
radio stations boosts the power levels during the
day, and then reduce these levels during the night.
Static can also occur when things like storms
and power lines interfere with radio reception.
When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo gives the best sound, but FM signals
reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals,
causing the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy
foliage, bridges, garages, or tunnels can cause
loss of the XM™ signal for a period of time.
The radio could display NO XM SIGNAL to indicate
interference.
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Driving too fast through large water puddles or
even going through some car washes can cause
problems, too. The water may affect your brakes.
Try to avoid puddles. But if you cannot, try to slow
down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can
if your tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through
deep puddles or standing water, water can
come in through your engine’s air intake and
badly damage your engine. Never drive through
water that is slightly lower than the underbody
of your vehicle. If you cannot avoid deep
puddles or standing water, drive through them
very slowly.
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Customer Assistance and Information....... 498
Customer Satisfaction Procedure............... 498
Online Owner Center................................. 501
Customer Assistance for Text
Telephone (TTY) Users.......................... 502
Customer Assistance Offices..................... 502
GM Mobility Reimbursement Program........ 503
Roadside Assistance Program................... 504
Courtesy Transportation............................. 507
Vehicle Data Collection and
Event Data Recorders............................ 510
Collision Damage Repair........................... 511Reporting Safety Defects............................ 516
Reporting Safety Defects to the
United States Government..................... 516
Reporting Safety Defects to the
Canadian Government............................ 516
Reporting Safety Defects to
General Motors...................................... 516
Service Publications Ordering
Information............................................. 517
Section 7 Customer Assistance Information
497

STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your
new vehicle. However, in the United States, if you
continue to remain unsatised after following
the procedure outlined in Steps One and Two,
you should le with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information
can be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
501

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Buick has TTY equipment
available at its Customer Assistance Center. Any
TTY user can communicate with Buick by
dialing: 1-800-83-BUICK. TTY users in Canada
can dial 1-800-263-3830.
Customer Assistance Offices
Buick encourages customers to call the toll-free
number for assistance. However, if a customer
wishes to write or e-mail Buick, the letter should be
addressed to:
United States — Customer Assistance
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text Telephone
devices (TTYs))Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 of the cost
of eligible aftermarket adaptive equipment required
for your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
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