If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need.
If they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer or a private collision repair facility
to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
475
Cleaning (cont.)
Washing Your Vehicle.............................. 422
Weatherstrips........................................... 422
Windshield and Wiper Blades................... 423
Climate Control System............................... 182
Air Filter, Passenger Compartment........... 192
Dual Automatic......................................... 186
Outlet Adjustment..................................... 192
Collision Damage Repair............................. 472
Comfort Guides, Rear Safety Belt................. 39
Compact Spare Tire.................................... 418
Compass............................ 19,130, 132, 218
Content Theft-Deterrent............................... 110
Control of a Vehicle..................................... 280
Convenience Net......................................... 152
Coolant
Engine Temperature Gage........................ 204
Engine Temperature Warning Light........... 204
Heater, Engine......................................... 117
Cooled Seats................................................ 12
Cooling System..................................354, 360
Cornering Lamps......................................... 173
Courtesy Lamps.......................................... 174
Cruise Control............................................. 167
Cruise Control Light.................................... 210
Cupholder(s)................................................ 151Customer Assistance Information
Courtesy Transportation........................... 469
Customer Assistance for
Text Telephone (TTY) Users................. 464
Customer Assistance Offices.................... 464
Customer Satisfaction Procedure.............. 460
GM Mobility Reimbursement Program...... 465
Reporting Safety Defects to
General Motors..................................... 478
Reporting Safety Defects to the
Canadian Government.......................... 477
Reporting Safety Defects to the
United States Government.................... 477
Roadside Assistance Program.................. 466
Service Publications Ordering
Information........................................... 478
D
Daytime Running Lamps............................. 172
Delayed Entry Lighting................................ 174
Delayed Exit Lighting................................... 175
DIC Compass.............................................. 218
Disc, MP3................................................... 262
Doing Your Own Service Work.................... 326
484