2007 BUICK LACROSSE tow

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
contact your dealer and request an appointment.
By scheduling a service appointment and
advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this, and
ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
487

If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs
with Genuine GM Original Equipment Manufacturer
(OEM) parts or Genuine Manufacturer replacement
parts. Read your lease carefully, as you may be
charged at the end of your lease for poor quality
repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that
no one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call 911 for help. Do
not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 484for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
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If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
493

Rear Door Security Locks............................. 98
Rear Safety Belt Comfort Guides.................. 35
Rear Seat Passengers, Safety Belts.............. 32
Rearview Mirror, Automatic Dimming............ 124
Rearview Mirror, Automatic Dimming with
OnStar
®................................................... 125
Rearview Mirror with OnStar®...................... 124
Rearview Mirrors......................................... 124
Reclining Seatbacks...................................... 11
Recommended Fluids and Lubricants.......... 470
Recreational Vehicle Towing........................ 326
Reduced Engine Power Light...................... 196
Remote Keyless Entry (RKE) System............ 89
Remote Keyless Entry (RKE) System,
Operation................................................... 90
Removing the Flat Tire and Installing the
Spare Tire................................................ 429
Removing the Spare Tire and Tools............ 427
Replacement Bulbs..................................... 400
Replacement, Windshield............................. 401
Reporting Safety Defects
Canadian Government............................. 494
General Motors........................................ 495
United States Government....................... 494Restraint System Check
Checking the Restraint Systems................. 82
Replacing Restraint System Parts
After a Crash......................................... 83
Retained Accessory Power (RAP)................ 110
Right Front Passenger Position,
Safety Belts............................................... 30
Roadside
Assistance Program................................. 484
Rocking Your Vehicle to Get it Out.............. 319
Routing, Engine Drive Belt.......................... 472
Running the Engine While Parked............... 123
S
Safety Belt
Passenger Reminder Light....................... 182
Pretensioners............................................. 38
Reminder Light........................................ 181
Safety Belts
Care of.................................................... 442
Center Front Passenger Position................ 31
Driver Position........................................... 22
How to Wear Safety Belts Properly............ 21
508

Towing
Recreational Vehicle................................. 326
Towing a Trailer....................................... 327
Your Vehicle............................................. 325
Traction
Control System (TCS).............................. 294
Control System Warning Light.................. 187
Enhanced Traction System (ETS)............. 295
StabiliTrak
®System................................. 296
Transaxle
Fluid, Automatic....................................... 360
Transaxle Operation, Automatic................... 114
Trunk.......................................................... 100
Trunk Ajar Light........................................... 197
Turn and Lane-Change Signals................... 152
Turn Signal/Multifunction Lever.................... 152
U
Ultrasonic Rear Parking Assist (URPA)........ 164
Understanding Radio Reception................... 281
Uniform Tire Quality Grading....................... 421
Universal Home Remote System................. 130
Operation........................................131, 137
V
Vehicle
Control..................................................... 290
Damage Warnings....................................... 5
Loading.................................................... 319
Service Soon Light................................... 197
Symbols...................................................... 5
Vehicle Data Collection and Event Data
Recorders................................................ 489
Vehicle Identication
Number (VIN).......................................... 448
Service Parts Identication Label.............. 448
Vehicle Personalization
DIC .......................................................... 229
Ventilation Adjustment.................................. 177
Visors.......................................................... 104
511