2007 BUICK LACROSSE phone

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
483

Alternative Service:There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty for U.S.
customers, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are the
responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identication
Number, and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call Buick
Roadside Assistance:1-800-252-1112, TTY
users, call1-888-889-2438, Canadian customers
call1-800-268-6800.
Buick and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program
at any time without notication.
486

If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs
with Genuine GM Original Equipment Manufacturer
(OEM) parts or Genuine Manufacturer replacement
parts. Read your lease carefully, as you may be
charged at the end of your lease for poor quality
repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that
no one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call 911 for help. Do
not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 484for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
492

If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
493

Cleaning (cont.)
Underbody Maintenance........................... 446
Washing Your Vehicle.............................. 442
Weatherstrips........................................... 442
Windshield and Wiper Blades................... 444
Climate Control System............................... 168
Air Filter, Passenger Compartment........... 178
Dual Automatic......................................... 172
Outlet Adjustment..................................... 177
Collision Damage Repair............................. 490
Comfort Guides, Rear Safety Belt................. 35
Compact Spare Tire.................................... 437
Compass..................................................... 206
Content Theft-Deterrent............................... 104
Control of a Vehicle..................................... 290
Convenience Net......................................... 142
Coolant
Engine Temperature Gage........................ 189
Engine Temperature Warning Light........... 188
Heater, Engine......................................... 112
Low Warning Light................................... 189
Cooling System........................................... 370
Courtesy Lamps.......................................... 161
Cruise Control............................................. 154
Cruise Control Light.................................... 195
Cupholder(s)................................................ 141Customer Assistance Information
Courtesy Transportation........................... 487
Customer Assistance for Text Telephone
(TTY) Users.......................................... 482
Customer Assistance Offices.................... 482
Customer Satisfaction Procedure.............. 478
GM Mobility Reimbursement Program...... 483
Reporting Safety Defects to
General Motors..................................... 495
Reporting Safety Defects to the
Canadian Government.......................... 494
Reporting Safety Defects to the
United States Government.................... 494
Roadside Assistance Program.................. 484
Service Publications Ordering
Information........................................... 495
D
Daytime Running Lamps/Automatic
Headlamp System.................................... 159
Defensive Driving........................................ 286
Delayed Entry Lighting................................ 162
Delayed Exit Lighting................................... 162
Delayed Locking............................................ 97
DIC Compass.............................................. 206
Disc, MP3................................................... 272
500