The BMW Maintenance Program -
2007 BMW Z4 Roadster 3.0i, 3.0si
and Z4 Coupe 3.0si
The BMW Maintenance Program is a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
2007 BMW Z4 modelspurchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by The BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com-
pany vehicle, whichever is earlier.
Any authorized BMW center in the United States
or Puerto Rico will perform the scheduled or
additional maintenance services on your vehicle
at no expense to you. The maintenance schedule
intervals are based on normal driving conditions
and operation.Should you request more fre-
quent maintenance service, the cost of these
services will not be covered by the Mainte-
nance Program.
Coverage
The BMW Maintenance Programcovers all fac-tory recommended maintenance, as determined
by the service interval indicator. Additional items
that need replacement due to normal wear and
tear, and that are not covered by the original New
Vehicle Limited Warranty - such as brake pads,
brake rotors, and wiper blade inserts - are included,
provided wear and tear exceeds BMW specifica-
tions. Any adjustments required due to normal
operating conditions are also included. See pages
5-8ofthis booklet for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this book documenting the ser-
vices or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to 6
years and 100,00 miles.
1
Inspection I
Only those items of inspection work which apply to your vehicle will be performed. This list is subject to
amendment.
Undercarriage
Z4 Roadster 3.0i,
3.0si
Coupe 3.0si
Change oil and oil filter while engine is at normal operating temperature. We
recommend BMW 5W-30 High Performance Synthetic Oil, p/n 07 51 0 017 866.•
Check transmission for leaks.•
Check rear axle for leaks.•
Half-shafts: Check for leaks at flexible boots.•
Visually check fuel tank, lines and connections for leaks.•
Check condition, position, and mounting of exhaust system. Examine for leaks.•
Check steering for absence of play, condition of suspension track rods, front axle
joints, steering linkage and joint disc.•
Check overall thickness of front and rear disc brake pads using special tool. If
replacement is necessary: Examine brake disc surfaces. Clean brake pad contact
points in calipers. Grease wheel centering hubs. Check thickness of parking brake
linings only when replacing rear brake pads. Check brake system connections and
lines for leaks, damage and incorrect positioning.•
Check parking brake actuation. Adjust if necessary.•
Check all tire pressures. Correct if necessary. Check condition of tires (outer
surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust
wheel alignment if requested (invoice separately).•
Inspect entire body according to terms of rust performation limited warranty. (Must
be performed at least every two years).•
Engine Compartment
Read out diagnostic system.•
Check engine cooling system/heater hose connections for leaks. Check coolant
level and antifreeze protection level. Add coolant if required.•
Check windshield washer fluid level and antifreeze protection. Fill up and/or
correct if required.•
Check air conditioner for operation.•
Replace microfilter (Note: reduce replacement interval in dusty operating
conditions).•
Reset service interval indicator.•
Check brake fluid level. Add fluid if needed•
6
Body/Electrical
Z4 Roadster 3.0i,
3.0si
Coupe 3.0si
Check battery state-of-charge indicator and charge if required.•
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate,
interior (including map reading lights), glove box, flashlight, illuminated makeup
mirrors, luggage compartment lights.•
Check instrument panel and dashboard illumination.•
Check all warning/indicator lights, check control.•
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer
and flasher switch•
Check wipers and washer system(s); wiper blades, washer jet positions.•
Check condition and function of safety belts.•
Visually examine all SRS airbag units for torn covers, obvious damage or
attachment of decals, decorations or accessories.•
Check central locking/double lock.•
Check operation of all latches.•
Check heater/air conditioner blower, rear window defogger.•
Check rear view mirrors.•
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission
or automatic transmission.•
7
Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment
Z4 Roadster 3.0i, 3.0si
Coupe 3.0si
Replace air cleaner element. (Note: Reduce replacement interval in dusty
operating conditions).•
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s
production date).•
Oxygen Sensor Service
Replace Oxygen Sensor every 120,000 miles.•
Spark Plug Service
Replace spark plugs every 100,000 miles.•
Automatic Transmission Service
Replace ATF every 100,000 miles.•
8
Emission Control Maintenance Schedule BMW Z4 Roadster 3.0i, 3.0si
and Coupe 3.0si
The maintenance schedule as shown is required
for the proper functioning of the emission control
systems for optimum vehicle performance and
fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil.........................
Engine oil filter.....................
Fuel System
Air filter..........................
Ignition System
Spark plugs.......................
Emission Control Components
Oxygen sensor.....................
BMW Z4 Roadster
3.0i/3.0si
Coupe 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
RR
RR
RR
R
R
Replace at intervals of
100,000 miles
Replace at intervals of
120,000 miles
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore
be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
13
Customer Assistance -
Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this period
varies by state), some states require us or our
authorized BMW center, to repair in a reasonable
number of attempts, any defect or condition
which substantially impairs the use, value, or
safety of a new vehicle sold, leased or registered
in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
NATIONAL CUSTOMER RELATIONS AND SER-
VICES DEPARTMENT ADDRESS LISTED
BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
BBB AUTO LINE
If your concern is still not resolved to your satis-
faction, BMW offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is an
informal proceeding whereby a neutral third party
(mediator) helps the parties to find an acceptable
resolution. Arbitration is also an informal pro-
ceeding in which an impartial third party renders
a decision after a hearing at which both parties
have an opportunity to be heard. You can select
mediation or arbitration or both.
The program is free of charge to you, the con-
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or phone
number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify for
participation, you will be required to provide the
following information:
Your name and address
The vehicle identification number (VIN)
The make, model and year of your vehicle
A description of the problem with your vehicle.
BBB AUTO LINE will also ask you for other infor-
mation that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current mile-
age, and copies of repair orders.
BBB AUTO LINE will notify you when your claim
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone. You
may bring witnesses and give supporting evi-
dence. You may also submit your claim in writing
and ask for a decision on the documents you
28
•The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven AND the nonconformity has
been subject to repair two or more times by
BMW or its agents AND the buyer or lessee
has directly notified BMW of the need for
the repair of the nonconformity; OR
•The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconformity;
OR
•The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehicle
to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services
Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 800 831-1117
8. The following remedies may be sought in
BBBAUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies maynotbe sought
inBBBAUTO LINE: punitive or multiple
damages, attorneys’ fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10. You may reject the decision issued by aBBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legalaction. The arbitrator’s decision and any
findings will be admissible in a court action.
11. If you accept the arbitrator’s decision, BMW
will be bound by the decision, and will com-
ply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please callBBBAUTO LINE at
1 800 955-5100 for further details about the
program. IDAHO Residents IMPORTANT: IF
THIS VEHICLE IS DEFECTIVE, YOU MAY
BE ENTITLED UNDER THE STATE’S
LEMON LAW TO REPLACEMENT OF IT OR
A REFUND OF ITS PURCHASE PRICE OR
YOUR LEASE PAYMENTS. HOWEVER, TO
BE ENTITLED TO REFUND OR REPLACE-
MENT, YOU MUST FIRST NOTIFY THE
MANUFACTURER, ITS AGENT, OR ITS
AUTHORIZED DEALER OF THE PROBLEM
IN WRITING AND GIVE THEM AN OPPOR-
TUNITY TO REPAIR THE VEHICLE. YOU
ALSO HAVE A RIGHT TO SUBMIT YOUR
CASE TO THE CONSUMER ARBITRATION
PROGRAM WHICH THE MANUFACTURER
MUST OFFER IN THIS STATE.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT PRO-
GRAM TO PAY ALL OR PART OF THE COST
OF CERTAIN REPAIRS BEYOND THE TERMS
OF THE WARRANTY. CHECK WITH YOUR
BMW CENTER TO DETERMINE WHETHER
ANY ADJUSTMENT PROGRAM IS APPLICA-
BLE TO YOUR MOTOR VEHICLE.
BMW Import Processing Centers
As a BMW owner, you will experience BMW qual-
ity first hand. Our dedication to excellence in
design, engineering, and service is among the
best in the world. And we invest heavily every
year in our people and facilities to ensure that our
quality standards are consistently applied from
the factory to the BMW center. Part of that invest-
ment program is devoted to our multi-million-dol-
lar Import Processing Centers staffed by our
highly trained specialists.
30
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA Euro-
pean Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car (a)
was designed, built and equipped so as to con-
form, at the time of sale, with all regulations of
the U.S. Environmental Protection Agency appli-
cable at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with appli-
cable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 41), for which the warranty period is 8
years or 80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the car must be brought to any
authorized BMW center during normal business
hours.
The BMW center will, without charge for parts or
labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases, a
reasonable time must be allowed for warranty
repairs to be completed after the car is received
by the BMW center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your BMW
center.It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the Owner’s Manual. It is strongly
recommended that any replacement parts used
for maintenance, repair or replacement of emis-
sion control systems be certified BMW Service
Parts or BMW Authorized Remanufactured Parts.
Without invalidating this warranty, the owner may
elect to have maintenance, repair or replacement
of the emission control systems performed by
any automotive repair establishment, or elect to
use parts other than certified BMW Service
Parts. However, the cost of such service or parts
will not be covered under this warranty, except in
emergency situations. In an emergency situation,
where an authorized BMW center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at a BMW cen-
ter as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurances
that such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.However,
the use of non-BMW replacement parts or non-
EPA certified parts does not invalidate the war-
ranty on other components, unless non-BMW
parts or non-EPA certified parts cause damage
to warranted parts.
38