Giving and receiving assistance
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Giving and receiving assistance
Emergency call
Conditions for an emergency call:
>Full preparation package mobile phone.
With this equipment, an emergency call is
still possible when no mobile phone is
logged on in the vehicle.
>BMW Assist is activated.
Activating BMW Assist, refer to page207.
>Radio readiness is switched on.
>The BMW Assist system is logged in on a
wireless communications network.
>The emergency call system is operable.
When the contract of participation with
BMW Assist expires, the BMW Assist system
can be deactivated by a BMW Sports Activity
Vehicle Center without having to visit a work-
shop. Following deactivation of the BMW Assist
system, no emergency calls can be made. The
BMW Assist system be reactivated by a BMW
Sports Activity Vehicle Center after signing a
new contract.
Initiating an emergency call
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the SOS button for at least 2 sec-
onds.
The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.When the emergency call is received at the
BMW Assist Response Center, the BMW Assist
Response Center contacts you and arranges
for additional steps to help you.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
If the current position of your vehicle can be
determined, it will be forwarded to the BMW
Assist Response Center.
If the LED flashes, but you are unable to hear
the BMW Assist Response Center through the
hands-free system, this could indicate, for
instance, that the hands-free system is no
longer operational. However, you may then still
be audible for the BMW Assist Response Cen-
ter.
Under certain conditions, an emergency call is
automatically initiated immediately after a
severe accident. The automatic emergency call
is not affected by the button being pressed.
For technical reasons, the emergency call
cannot be guaranteed under unfavorable
conditions.<
Warning triangle*
The warning triangle is located in the cargo bay.
Open the left-hand side panel.
