Telephoning
194 To delete an incorrect character:
Move the controller toward the right to
select and press the controller.
4.Select "Dial number" and press the control-
ler.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Calling with programmable memory/
direct selection buttons
You can store phone numbers on the program-
mable memory/direct selection buttons to call
them directly, refer to page21.
Ending call
1.Select the phone number and press the
controller.2.Select "End call" and press the controller.
Dialing a phone number from phone
book or a phone number stored in a list
Phone numbers you have called, incoming calls
and the entries of the phone book are stored in
lists when the mobile phone is connected to the
vehicle via Bluetooth. If the caller is entered in
the phone book, the name of the entry is dis-
played instead of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries of the mobile-phone phone
book, consisting of the name and phone
number, are sorted alphabetically.
>"Top 8"
The eight numbers called most frequently
from the phone book "A - Z" are automati-
cally stored in the Top 8 list. The list is
sorted according to frequency.
>"Redial"
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight calls
which were not accepted are stored. This
requires the telephone number of the caller
to have been sent.
>"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
sent.
Telephoning
196
Deleting individual entries
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.Select "Yes" and press the controller.
The list is deleted.
BMW Contact*
If BMW Assist is not enabled, you can display
several service phone numbers:
>Roadside Assistance
* of the BMW Group
when you require breakdown assistance
>BMW Sports Activity Vehicle Center, e.g.
when you want to make an appointment for
service
>BMW Hotline
* for information on all
aspects of your vehicle
You can select the displayed service phone
numbers if your mobile phone is logged on in
the vehicle.iDrive, for explanation of concept, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transferring phone number via tone
dialing method
The tone dialing method is required for access
to network services or for controlling devices,
e.g. remote checking of an answering machine.
This function is available when a connection
has been established.
BMW Assist
202
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center. Fol-
lowing the deactivation of the BMW Assist sys-
tem, no BMW Assist service is available. The
BMW Assist system be reactivated by a BMW
Sports Activity Vehicle Center after signing a
new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>For BMW Assist to be activated and
updated, the GPS signal must be available.
>You have signed the BMW Assist contract
of participation at a BMW Sports Activity
Vehicle Center or BMW Assist Response
Center. Enabling must have been com-
pleted.
>BMW Assist is activated, refer to page207.
Services offered
The following services are available via
BMW Assist:
>Emergency calls, refer to page236:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and
arranges for further steps to help you.
>Automatic emergency call:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center then
contacts you and takes further steps to help
you.
>Roadside Assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the
process.
>BMW Hotline:
For information on all aspects of your vehi-
cle, you can be connected to the BMW Hot-
line.
>TeleService:
Data on your vehicle's service status or nec-
essary inspections are transmitted to your
BMW Sports Activity Vehicle Center either
automatically before a service due date or
when you request a BMW service appoint-
ment.
>Unlocking vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Vehicle search:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
*
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In addition, you can be provided with other ser-
vices, e.g. the information service or informa-
tion on route planning, the traffic situation and
the weather.
Press the SOS button to contact the
BMW Assist Response Center, see below.
You also have access to the BMW Assist infor-
mation service via the Internet.
Special aspects of the services offered
The following special aspects apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can, for example, be
the vehicle data, your current position or the
data of the CBS Condition Based Service.
Using services
Contact to the BMW Assist Response
Center
You can contact the BMW Assist Response
Center with the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Breakdown assistance
iDrive, for explanation of concept, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
5.Select "Start service" and press the con-
troller.
BMW Assist
204 The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on necessary inspections is transmitted auto-
matically directly to your BMW Sports Activity
Vehicle Center prior to the due date. You can
check when the BMW Sports Activity Vehicle
Center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data on the maintenance state
of your vehicle to your BMW Sports Activity
Vehicle Center if you want to make an appoint-
ment for service.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request"
5.Press the controller.
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6.Select "Start service" and press the con-
troller.
The data relevant for service are transmitted.
Your BMW Sports Activity Vehicle Center will
contact you to set up an appointment for ser-
vice.
Contacting BMW Hotline
For information on all aspects of your vehicle,
you can contact the BMW Hotline.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You are connected to the BMW Hotline by the
BMW Assist Response Center.
Information service*
When you call the information service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transferred. Reservations can be
made at many hotels directly by the BMW Infor-
mation Service.
The information service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "New data request" and press the
controller.
The BMW Assist Response Center will connect
you to the information service.
BMW Assist
206
Displaying transferred data
Select the received message if necessary and
press the controller.
Dialing phone number or applying
address in destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. This requires your Bluetooth
mobile phone to be logged on in the vehicle.
>With "Select as destination" you can apply
the address in the destination guidance of
the navigation system.
Customizing BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the services.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
The current services of BMW Assist are dis-
played.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.
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Blocking services*
If you block the services, the connection to
BMW Assist is deactivated.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of BMW Assist is blocked, and the cur-
rent vehicle position will not be transferred dur-
ing an emergency call
*. To cancel the blocking,
and reactivate BMW Assist, see below. This
does not affect the contractual agreements.
Reactivate BMW Assist if necessary to re-
enable.
Activating BMW Assist
For you to be able to use the services of
BMW Assist, BMW Assist must be activated.
Requirements
>Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
>Leave the ignition switched on while con-
necting to the system.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.